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The article highlights the importance of training in the sales area of the automotive sector during the pandemic. A mixed approach with descriptive and explanatory study is used. Companies in the automotive sector implement training strategies to increase their employees' knowledge and improve customer service. During the pandemic, they focused on the digitalization of sales processes and social media management. It is recommended to conduct a training needs assessment and hire external trainers. Additionally, training in emotional management is suggested. The article presents a training model for the sales team in the automotive sector. [Extracted from the article]

The main objective of this research study is to identify sites in the city of Bogota (Colombia) for new vehicle and driver registration facilities based on their geospatial correlation with driving schools, transport companies, and vehicle sale points. Studies examining the location and characterization of coverage facilities are often neglected by existing insertions such as primary activity nodes. Based on the conditions of integral average accessibility computations, candidate insertion zones are selected and their impact is evaluated in terms of spatial coverage and average travel time saving gradient. Geostatistical models are applied based on vehicle transport networks. The results identify Engativá, Fontibón, and Puente Aranda as prospective candidate locations in Bogota. It is concluded that assessing accessibility conditions facilitates the selection of potential insertion sites. [ABSTRACT FROM AUTHOR]

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