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1. Valoración de la calidad del servicio Seis Sigma en el sector turístico.

Author

Fontalvo-Herrera, Tomás, Díaz-Sarmiento, Luis, and Segura-Fuentes, Edwin

Subjects
QUALITY of service, SIX Sigma, CUSTOMER services, TOURISM, ARENAS
Abstract

Copyright of Desarrollo Gerencial is the property of Universidad Simon Bolivar (USB) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2020
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