1. The Utility of a Pediatric COVID-19 Online Forward Triage Tool in Switzerland
- Author
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Janet, Michel, Annette, Mettler, Carl, Starvaggi, Nicola, Travaglini, Christoph, Aebi, Kristina, Keitel, and Thomas C, Sauter
- Subjects
Parents ,Health Personnel ,COVID-19 ,Humans ,Triage ,Child ,Switzerland - Abstract
To offset the burden on the health system, hospitals set up telehealth interventions, such as online forward triage tools (OFTT). The website www.coronabambini.ch was developed to specifically address the needs of children and their families in Switzerland and to facilitate the decision to test, isolate, attend school, or access the health care system.Video interviews were held with key informants (Three main themes emerged: i) the usefulness of the OFTT to the users, ii) expectation management and importance of stakeholder involvement in OFTT development, and iii) OFTT limitations.Our study highlights opportunities, limitations, and lessons to consider when developing a pediatric COVID-19 OFTT. The involvement of stakeholders, parents, teachers, and health care providers in the design, set up, implementation, and evaluation of telehealth interventions is critical as this can help with expectation management and enhance OFTT utility.
- Published
- 2022