1. Detecting Product Adoption Intentions via Multiview Deep Learning
- Author
-
Xiaolong Zheng, Qiudan Li, Daniel Dajun Zeng, Xuan Wei, and Zhu Zhang
- Subjects
Value (ethics) ,Knowledge management ,business.industry ,Computer science ,Deep learning ,General Engineering ,Targeted marketing ,Social media analytics ,Web mining ,Business intelligence ,Social media ,Artificial intelligence ,Product (category theory) ,business - Abstract
Detecting product adoption intentions on social media could yield significant value in a wide range of applications, such as personalized recommendations and targeted marketing. In the literature, no study has explored the detection of product adoption intentions on social media, and only a few relevant studies have focused on purchase intention detection for products in one or several categories. Focusing on a product category rather than a specific product is too coarse-grained for precise advertising. Additionally, existing studies primarily focus on using one type of text representation in target social media posts, ignoring the major yet unexplored potential of fusing different text representations. In this paper, we first formulate the problem of product adoption intention mining and demonstrate the necessity of studying this problem and its practical value. To detect a product adoption intention for an individual product, we propose a novel and general multiview deep learning model that simultaneously taps into the capability of multiview learning in leveraging different representations and deep learning in learning latent data representations using a flexible nonlinear transformation. Specifically, the proposed model leverages three different text representations from a multiview perspective and takes advantage of local and long-term word relations by integrating convolutional neural network (CNN) and long short-term memory (LSTM) modules. Extensive experiments on three Twitter datasets demonstrate the effectiveness of the proposed multiview deep learning model compared with the existing benchmark methods. This study also significantly contributes research insights to the literature about intention mining and provides business value to relevant stakeholders such as product providers.
- Published
- 2022