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An introduction is presented in which editor discusses articles in issue on topics including adoption of National Information Standards Organization’s Shared Electronic Resource Understanding at U.S. Academic Libraries; and recommendations on vocabularies and standards for capturing metadata.

As a doorway for users seeking information, library websites should be accessible to all, including those who are visually or physically impaired and those with reading or learning disabilities. In conjunction with an earlier study, this paper presents a comparative evaluation of Ivy League university library homepages with regard to the Americans with Disabilities Act (ADA) mandates. Data results from WAVE and AChecker evaluations indicate that although the error of Missing Form Labels still occurs in these websites, other known accessibility errors and issues have been significantly improved from five years ago. [ABSTRACT FROM AUTHOR]

This paper identifies and reviews some of the currently relevant components of collection development that contribute to the need for having a written collection development policy (CDP). The requisite elements for a pertinent and usable CDP are identified, being mindful of the need to customize these policies for each library’s unique needs. The literature review validates the long-standing purposes of CDPs, quantitative studies of existing CDPs, and some of the inherent drawbacks in the creation and application of these policies. The author presents a case study demonstrating the processes necessary to create a CDP for a medium-sized academic library. This includes more current and relevant considerations for a modern CDP. The paper also includes best practices identified throughout the policy creation process, which have the potential to be applied to other similarly situated libraries. [ABSTRACT FROM AUTHOR]

This study is a systematic review of the library and information science (LIS) literature related to international students and academic libraries. A systematic review involves the methodical collection and analysis of a body of literature and is growing in popularity in the LIS field. Three wellknown LIS databases were systematically searched for articles related to the topic, and manual bibliography searches were conducted to find additional publications. Journal articles, book chapters, and conference papers were included or excluded based on established criteria. Findings show that articles published about international students and academic libraries have increased steadily between 1990 and 2014. The majority of authors are affiliated with universities and institutions in the United States, although an increase in represented countries is apparent. Fewer than half of the articles can be considered original research, and surveys are the most popular method for data collection. The LIS field--and international students--would benefit from further exploration of this topic, particularly from original research with practical implications. [ABSTRACT FROM AUTHOR]

This survey investigates artificial intelligence (AI) literacy among academic library employees, predominantly in the United States, with a total of 760 respondents. The findings reveal a modest self-rated understanding of AI concepts, limited hands-on experience with AI tools, and notable gaps in discussing ethical implications and collaborating on AI projects. Despite recognizing the benefits, readiness for implementation appears low among participants. Respondents emphasize the need for comprehensive training and the establishment of ethical guidelines. The study proposes a framework defining core components of AI literacy tailored for libraries. The results offer insights to guide professional development and policy formulation as libraries increasingly integrate AI into their services and operations. [ABSTRACT FROM AUTHOR]

Academic libraries face many challenges in collecting and maintaining streaming videos, particularly as demand for this unique format continues to increase. At the Oviatt Library at California State University, Northridge, it was determined that streaming video activity needed to be examined and that there was a strong need to develop a workflow for incoming video requests. A Video Streaming Decision Tree Committee composed of librarians and staff from various units within the library including collection development, acquisitions, cataloging, and music and media. Its charge was to create a decision tree workflow for incoming streaming video requests. The committee designed and implemented a detailed decision tree that accounts for many of the complexities of streaming video. This paper discusses various factors involved with collection development for streaming video and provides a detailed description of the committee's workflow for the format. [ABSTRACT FROM AUTHOR]

Community colleges educate an estimated two-fifths of United States college students. Yet community college librarians do not disseminate enough research to enable their colleagues and their libraries to reach their potential. Little is known about what types of supportive measures might increase productivity. The authors collected quantitative and qualitative survey data, finding that a slight majority of participants conduct research, but less than one third of those who research share their findings. Key challenges include lack of time, lack of funding, and lack of confidence. A new baseline understanding will provide a foundation for initiatives to support increased representation. [ABSTRACT FROM AUTHOR]

Technical services functions in academic libraries have evolved in response to fiscal pressures and advances in technology. In this study the author investigates how technical services in large research university libraries are adapting to support the changing roles of academic libraries. The author conducted hour-long phone interviews in early 2014 with the representatives from nineteen out of the twenty-five university libraries in the Technical Services Directors Large Research Libraries Interest Group. This paper presents the results and discussion based on the interview data: use of the name, Technical Services; new and emerging functions of technical services; organizational structure of technical services units; change drivers that are affecting technical services now, and those that will soon; and challenges in managing technical services. Five models of a technical services organizational structure were developed from participants' organizational charts and interview data. This research also highlights the skills needed among technical services personnel. [ABSTRACT FROM AUTHOR]

Demand-Driven Acquisition (DDA) has been commonly adopted by academic libraries in the United States for acquiring e-books in recent years. Implementation of the e-book DDA model varies by library. This paper introduces and demonstrates a scenario analysis approach for libraries to evaluate, identify, and select a DDA plan that works best for them based on their DDA program data. This approach helps address some key questions facing libraries with a DDA e-book program: How may a DDA program be evaluated under different scenarios? Does a short-term loan (STL) option make sense? And, is the current DDA implementation a good fit for the library? The implications and related issues are discussed. [ABSTRACT FROM AUTHOR]

During spring 2020, emergency remote teaching became the norm for hundreds of higher education institutions in the United States due to the COVID-19 pandemic. Librarians were suddenly tasked with moving in-person services and resources online. For librarians with instruction responsibilities, this online mandate meant deciding between synchronous and asynchronous sessions, learning new technologies and tools for active learning, and vetting these same tools for security issues and ADA compliance. In an effort to understand our shared and unique experiences with emergency remote teaching, the authors surveyed 202 academic instruction librarians in order to answer the following questions: (1) What technology tools are academic librarians using to deliver content and engage student participation in emergency remote library sessions during COVID-19? (2) What do instruction librarians perceive as the strengths and weaknesses of these tools? (3) What digital literacy gaps are instruction librarians identifying right now that may prevent access to equitable information literacy instruction online? This study will deliver and discuss findings from the survey as well as make recommendations toward best practices for utilizing technology tools and assessing them for equity and student engagement. [ABSTRACT FROM AUTHOR]

The article offers information on the implementing social emotional learning (SEL) activities with and for middle school youth. Topics discussed include information on the planning and developing a program for youth development; discussions on the future Ready with the Library only works if students are able to see a future; and the information on the development through participation in workshops and events.

This article presents a mixed-methods study of the methods and maturity of user experience (UX) practice in academic libraries. The authors apply qualitative content analysis and quantitative statistical analysis to a research dataset derived from a survey of UX practitioners. Results reveal the type and extent of UX methods currently in use by practitioners in academic libraries. Themes extracted from the survey responses also reveal a set of factors that influence the development of UX maturity. Analysis and discussion focus on organizational characteristics that influence UX methods and maturity. The authors conclude by offering a library-focused maturity scale with recommended practices for advancing UX maturity in academic libraries. [ABSTRACT FROM AUTHOR]

The article focuses on emergence of libraries as most rapidly expanding educational institution in the U.S. It mentions that adult education researcher Gordon Darkenwald has defined nontraditional students by sociocultural responsibilities instead of age. It also discusses responsibilities that includes full-time employment, parenthood, and financial responsibilities.

What is the current state of mobile services among academic libraries of the country's top 100 universities, and what are the best practices for librarians implementing mobile services at the university level? Through in--‐depth website visits and survey questionnaires, the authors studied each of the top 100 universities' libraries' experiences with mobile services. Results showed that all of these libraries offered at least one mobile service, and the majority offered multiple services. The most common mobile services offered were mobile sites, text messaging services, e--‐books, and mobile access to databases and the catalog. In addition, chat/IM services, social media accounts and apps were very popular. Survey responses also indicated a trend towards responsive design for websites so that patrons can access the library's full site on any mobile device. Respondents recommend that libraries considering offering mobile services begin as soon as possible as patron demand for these services is expected to increase. [ABSTRACT FROM AUTHOR]

With attendance rates at library workshops and events in decline, the authors looked to data from practice to help the field move forward. Using survey responses from providers of 161 library workshops across Canada and the United States, the authors examined 10 key variables that are widely believed to impact attendance rates (topic, month, time, duration, advertising, location, target audience, series status, buy-in, and incentives). Analysis of the responses highlights several trends in attendance and offers a better understanding of what students are looking for from extracurricular educational opportunities like those provided by libraries. [ABSTRACT FROM AUTHOR]

First-generation college students have a profound impact both inside and outside the classroom on the strategic goals of universities, yet in-depth, firsthand information about their experiences are difficult for researchers and university administrators to find. Oral histories are a data-rich method of collecting narratives that legitimize the perspectives of underrepresented communities whose stories are often absent from the written record. This article provides a brief overview of first-generation populations, a review of literature relating to the increasing involvement of libraries and archives in capturing and preserving the stories of underdocumented communities in the twenty-first century, and shares three case studies of first-generation initiatives at public universities in California, Colorado, and Nebraska. [ABSTRACT FROM AUTHOR]

Following the emergence of electronic resources (e-resources), librarians developed licensing guidelines, standards, models, and understandings to educate, increase efficiencies, and retain rights afforded by copyright law. To reduce licensing burdens, the National Information Standards Organization (NISO) released the Shared E-Resource Understanding (SERU) in 2008, a set of “understandings” created and agreed upon by libraries and vendors. The author conducted a survey in 2017 of licensing practices and SERU use at libraries. The survey analyzed 108 responses from US academic libraries signing at least one license in the twelve months preceding the survey. [ABSTRACT FROM AUTHOR]

The goal of this quantitative study is to explore the effect of consolidating circulation and reference functions at a single service point in a specialized setting, namely, a large academic music and performing arts library. It analyzes reference transactions before and after the merging of reference and circulation service points. Transaction trends are evaluated based on location within the library, type of question, and question complexity. The authors find that there are significant impacts on reference staff time due to consolidating desks, but the closer proximity led to an increase in activity and allows for referrals that are more successful. [ABSTRACT FROM AUTHOR]

Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the need for "databases" to be defined on the homepage, accessibly coded search boxes, logical heading structure, and several problems to be resolved on result pages. Variations in needs depending on users' screen-reader expertise were also raised. Suggestions for libraries to address these issues are offered. [ABSTRACT FROM AUTHOR]

The article analyzes the results of a survey administered to a consortium of academic libraries in the U.S. to find if recreational reading collections are enjoying some kind of renaissance. Recreational reading collections, or popular collections, were defined. The literature dealing with recreational reading collections was also examined. A connection between recreational reading and greater overall academic achievement for college students was found.

An online survey sent to the community of professional librarians in the United States who provide information literacy instruction in academic libraries provided insights into their practices and the challenges they face. Data include current pedagogical methods, client groups of focus, assessment and evaluation, marketing, instructional objectives, incorporating the new Framework for Information Literacy for Higher Education into instruction, the role of technology in instruction, the importance of relationships with faculty and administrators, and a range of common challenges faced by instructional librarians. The survey results can help to identify best practices, to improve current practice, to compare practices across different contexts, and to inform preprofessional preparation of librarians who will become providers of instruction. [ABSTRACT FROM AUTHOR]

Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries' websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians' assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, blind users and librarians worked verbally without the screen reader. Users were appreciative of librarians' help but outcomes were not entirely positive. Other times, librarians worked with users to navigate with a screen reader, which sometimes led to greater independence. Some users expressed satisfaction with working with librarians verbally, particularly if websites did not seem screen reader user friendly, but many users preferred independence. Participants agreed it would be helpful if librarians knew how to use screen readers, or at least if librarians were familiar enough with screen readers to provide relevant verbal cues. Many users liked and used chat reference and many preferred Purdue Online Writing Lab (OWL) to learn citation style, though learning citation style was challenging. Questions such as reference librarians' role when eresources are not equally accessible deserve wider discussion in the library literature and in practice. Given the challenges described by the research participants and legal requirements for equally effective electronic and information technologies, libraries and librarians should approach reference services for blind users more proactively. Recommendations are provided. [ABSTRACT FROM AUTHOR]

The article offers information on the LibGuides fee-based, licensed tool that enables libraries to create small websites called guides in the academic libraries. It mentions usefulness of LibGuides in formal instruction and the education system. It also mentions involvement of stakeholders that varies by time, resources and scope.

This study surveyed academic libraries across the United States to establish baseline data on their contributions to campus internationalization. Supplementing data from the American Council on Education (ACE) on internationalization of higher education, this research measured the level of international activities taking place in academic libraries and their role in campus internationalization efforts. The results of this study indicated that responding libraries contribute broadly to campus internationalizing efforts yet trail campuses in strategic planning and organizational support. Based on analysis of the results in comparison with ACE data, the authors provide suggestions for further library initiatives and research that focuses on international and global learning activities. [ABSTRACT FROM AUTHOR]

At many academic libraries, spiral notebooks and three ring binders have given way to blogs and wikis as a means of facilitating communication at the reference desk. Western Kentucky University Libraries opted instead to create a custom internal website to log reference transactions, highlight current issues, and manage scheduling changes. This solution incorporated numerous platforms and technologies, including LibGuides, Facebook, and Google Calendar. It avoided some of the pitfalls described in the literature, such as relying too heavily on user-generated content, and has been successful largely because it is embedded in the reference workspace and contains features that librarians will use on a daily basis. [ABSTRACT FROM AUTHOR]