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This paper addresses the issue of the configuration of a network for the digital fabrication of personal protective equipment to fight the pandemic of COVID-19. The main aim is to highlight how creative and innovative design practices, based on digital fabrication, have contributed to combat the new coronavirus in Brazil, concerning the design, production and distribution of face shields. The paper is the result of both exploratory, descriptive and qualitative research. In addition to documentary data and revisiting design literature, this work sought to understand the network formation modus operandi for digital manufacture of face shields, based on examples carried out in every region of the country. In conclusion, it argued that these social mobilization networks are based on the assumptions of the maker culture and reveal the potential for an open, distributed and resilient design to face this contemporary and future crisis. [ABSTRACT FROM AUTHOR]

Maker Networks indicate how society organizes itself to overcome significant challenges, such as the lack of Personal Protective Equipment (PPE) observed during the COVID-19 pandemic. We analyze initiatives that produced PPE for frontline health staff to propose design guidelines for implementing RDM-Maker Networks: networks of people and organizations in the Maker Movement that collaboratively produce goods or services organized in a redistributed manufacturing (RDM) model. This paper has two main results: five Maker Networks in Brazil analyzed in terms of their RDM features and the subsequent design guidelines. We selected cases through several criteria like their location and the type of one of their nodes. Those criteria also represent limitations that further works can address. [ABSTRACT FROM AUTHOR]

In order to slow down the spread of the coronavirus SARS-CoV-2, it is vital to adopt measures to inform citizens about preventive actions. Such an operation requires a wideranged system that comprises a variety of interfaces as channels between citizens and healthcare authority's information services. Amongst such interfaces, the Interactive Voice Response (IVR) systems can present benefits for informing citizens about the pandemic. Although the literature shows that IVR systems have been used for healthcare, the extent of the COVID-19 pandemic demands new examinations on the role of IVR systems on a multiplatform system for delivering information. This paper aimed to identify gaps and opportunities for the use of IVR systems to inform citizens about the COVID-19 pandemic. A case study was conducted by mapping the Brazilian Ministry of Healthcare's channels of information about the coronavirus and analyzing the Disque Saúde IVR system - a phonebased ombudsman channel - based on literature recommendations. The results showed that while IVR systems have great potential for accessibility, it is essential that all types of information are available and continuously updated for citizens. Furthermore, the vast and mutable availability of information in a pandemic scenario may be a challenge for the usability of such systems. [ABSTRACT FROM AUTHOR]

The provision of Personal Protective Equipment (PPE) for COVID-19 demanded initiatives beyond the sole provision of physical artifacts, urging the development of new services and system innovations in order to produce effective solutions. In this paper the authors report one of such initiatives, where a streetwear brand (ÖUS) and Paraná Federal University have joined efforts to develop a sustainable Product-Service System for mask provision, aiming at the protection of vulnerable school children in the surrounding area of a shoe manufacturing plant in the state of Ceará, one of the epicenters of the pandemic in the country. This consisted of an Action Design Research where, due to the pandemic context, all participants were in social isolation and, therefore, the design process was carried out remotely. In the article, the authors explore in-depth the induction of a more distributed economy paradigm on the PSS Design. A distributed approach presents itself more aligned with the health requirements during pandemic, with a higher potential to contain locally the flow of people. Furthermore, it also addresses the need for generating income locally, thus merging the health and economic concerns of the pandemic. [ABSTRACT FROM AUTHOR]