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2. Bibliometric and Visual Insights into Higher Education Informatization: A Systematic Review of Research Output, Collaboration, Scope, and Hot Topics
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Yang An, Yushi Duan, and Yuchen Zhang
- Abstract
Higher education informatization (HEI) is an interdisciplinary field that examines the use and integration of information and communication technologies (ICTs) in higher education. This paper provides a bibliometric and visual analysis of the research trends, patterns, and topics in this field. Using the Web of Science database, the authors selected and analyzed 199 SCI and SSCI papers on HEI published from 2000 to 2023 by VOSviewer and CiteSpace software. The results indicate that the publication volume of HEI research has grown significantly in recent years. The author network shows the collaboration and contribution of different researchers and institutions, while the journal network reveals the multidisciplinary nature and scope of the field. The keyword network and the burst keyword analysis identify the main research themes and the emerging hot topics in HEI. The co-citation network of sources illustrates the theoretical and methodological foundations and influences of the field. The paper concludes with some implications and suggestions for future HEI research.
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- 2024
- Full Text
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3. Preparation for Emergency Remote Teaching: A Personal Reflection
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Saqlain, Nadeem
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Due to COVID-19, almost all educational institutions were temporarily closed across the globe. As a result, many educators have focused on delivering courses through emergency remote teaching. Preparation for remote teaching was itself a great challenge. In this reflective paper, I have presented my own experience of preparation for emergency remote teaching for one my courses in one of the Canadian universities. I have mentioned in the paper the factors that were helpful in the preparation for remote teaching such as my own background knowledge of online learning, training for remote teaching, designing and developing the course, using synchronous and asynchronous, engaging students, and presences.
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- 2021
4. Navigating Turbulent Waters: Leading One Manitoba School in a Time of Crisis
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Tamtik, Merli and Darazsi, Susan
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The COVID-19 pandemic has profoundly changed the practice of school leadership, requiring greater flexibility, creativity, and innovation. Guided by institutional theory, this paper suggests that leadership adaptations are influenced by environmental pressures such as coercive (e.g., from governmental or regulatory agencies), mimetic (e.g., attempts to emulate best practices from other schools), and normative pressures (e.g., professional standards endorsed by professional societies or unions). By using a qualitative co-constructed autoethnographic approach (See Kempster & Iszatt-White, 2012), the paper presents the Covid-19 timeline in Manitoba, identifying stakeholders and associated environmental pressures. It also features the personal leadership adaptations experienced by a school principal (Susan). The findings suggest that coercive pressures are mostly associated with creativity and inventive leadership practices. Mimetic pressures may lead to copying behaviours, and normative pressures are associated with enhanced foundational knowledges, all depending on contextual factors. The findings also highlight the significant emotional and physical toll the pandemic has taken on school principals.
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- 2022
5. Beyond Crisis, toward Justice: New Technologies in Community-Based Adult Learning (Part 2 of 3)
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Smythe, Suzanne
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In this response, Suzanne Smythe imagines the role of new technologies in community-based education as we settle into a "new normal." This article builds upon and extends Jen Vanek's suggestions in Part 1 by drawing upon research and practice oriented to digital justice. Smythe describes her experiences as an adult literacy researcher in Canada, working closely with community-based educators and researchers to map new pedagogies, as well as fissures of digital inequality, that have deepened during the pandemic. She considers how concepts of digital equity and digital justice may help educators think through the benefits and problematics of technology integration in adult and community-based education. This article adds new considerations for technology integration to Vanek's questions and principles. [For Part 1, see EJ1344704.]
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- 2022
6. Global Design Studio: Advancing Cross-Disciplinary Experiential Education during the COVID-19 Pandemic
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Desai, Shital, Stahl, Ingrid, and Chamorro-Koc, Marianella
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The COVID pandemic forced universities worldwide to shift to remote and online formats of teaching delivery. In design education, this shift has impacted Experiential Education (EE) pedagogical approach to studio teaching, an approach that gives students an opportunity to apply theory to a concrete experience in a reflective manner and provides cross-disciplinary learning opportunities. This paper discusses Global Design Studio (GDS), a collaborative cross-disciplinary teaching initiative between three design disciplines across three continents: Industrial Design in Australia, Interaction Design in Canada, and User Experience Design in Germany. The objective was to develop a support framework during emergency situations to facilitate cross-disciplinary EE to design students. This paper discusses the three teaching experiences as case studies that offer opportunity for deep analysis and reflection of challenges and enablers to EE education in the shift from traditional design studio to remote and online delivery. While navigating COVID-19 barriers to EE education, GDS aimed to achieve these objectives by sharing resources, ideas, and expertise across the three universities. Each unit dedicated the entire academic term to a first exploration of GDS through a semester-long project 'Interactive Mannikin for children to learn CPR techniques'. This article discusses the context and outcomes of EE teaching and learning experiences at each unit. This paper also reviews the lessons design educators learned about: inter disciplinarity, inter-intra-cultural issues, group working, timing, remote collaboration, and proposing a GDS model for cross-disciplinary EE.
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- 2021
7. Rural Remote Learning in Manitoba during COVID-19: Opportunities and Challenges of Action Research
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Smith, Cathryn A. and Moura, Gustavo
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In September of 2020, seven school divisions in Western Manitoba developed a remote learning program to support medically fragile families whose children could not return to classrooms. The coalition of these school divisions, known as the Westman Consortia Partnership (WCP), needed to investigate what beliefs, practices, and strategies were critical to this new rural remote learning program, hence the collaboration with researchers to answer that question. From action research perspectives, this paper unpacks opportunities and challenges researchers faced in pre-, peri-, and post- research contexts during the COVID-19 pandemic. The paper explores action research aspects that were both followed and disrupted given the social, cultural, and historical context of the participants in the study.
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- 2023
8. Elementary Teachers' Perceptions and Experiences Regarding Social-Emotional Learning in Ontario
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Jomaa, Hajar, Duquette, Cheryll, and Whitley, Jessica
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Social-emotional learning (SEL) is an essential part of students' learning journey. Teachers' perceptions of SEL have been associated with teaching outcomes and the effectiveness of its implementation in classrooms. In Ontario, SEL is a mandated component in certain areas of the curriculum. It is therefore important to consider teachers' perceptions and experiences regarding SEL because a teacher who is confident in implementing SEL strategies as part of the curriculum may contribute to positive social, emotional, and academic outcomes for their students. This study explored teachers' perceptions and experiences regarding SEL before and during the COVID-19 pandemic. Three elementary teachers in Ontario implementing SEL practices took part in a semi-structured interview that was informed by the CASEL (n.d.b) framework, and it followed a modified version of Seidman's (2019) three-interview protocol. Research findings revealed the participants' perceptions of SEL and the various informal strategies they used to teach it during the COVID-19 pandemic in Ontario. This paper discusses the benefits and barriers of teaching students the SEL competencies and describes potential implications for practice informed by the collected data.
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- 2023
9. Are We in This Together? Why Embracing Aspects of Child Care in School is Vital to Reimagining Education
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Van Vliet, Andrea
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Child care and school are similar and interrelated, yet the comparison of school to child care seems contentious. The COVID-19 pandemic revealed pressure points in labeling these educational and care institutions essential--or not. This paper encourages collaboration between schools and child care as a vital component to reimagining education.
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- 2023
10. An Empirical Study of Student Performance during the COVID-19 Pandemic
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Ruzgar, Nursel S. and Chua, Clare
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This paper aims to establish if any of the following characteristics are associated with a difference in student performance during the COVID-19 pandemic: online lecture attendance, study time and performance; gender, class standing "(freshman (1st year), sophomore (2nd year), junior (3rd year)and senior (4th year))" and having one's own room. A Learning Management System was used to measure students' study times and performance on the assessments. A survey instrument was used to obtain information about their gender, class standing, whether they had their own room and their perceptions of online education. The study found a positive correlation between study times and performance, except for test 1 and its study time, and a positive relationship between academic performance and having their own room. There was also a difference noted between class standing and performance, however, there was no difference based on gender in the performance of the students.
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- 2023
11. Understanding Indigenous Learners' Experiences during the First and Second Wave of the COVID-19 Pandemic
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Josie C. Auger, Janelle M. Baker, Martin Connors, and Barbara Martin
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This paper focuses on the experiences of Indigenous learners at Athabasca University. Having access to online education provided a sense of normalcy for students during the global pandemic while many post-secondary institutions and Indigenous communities were closed. The purpose of the research was two-fold: (1) to determine the dynamics of reaching Indigenous learners and measuring their adaptability in learning during the COVID-19 pandemic; and (2) to understand the effects of the pandemic on the mind, body, spirit, and social environment of Indigenous distance education learners and their families. This research included qualitative and quantitative methods, specifically, a survey, focus group, and individual interviews. We share the results of online research involving Indigenous students during the first and second waves of the COVID-19 pandemic. We concluded that listening to Indigenous students supported their online education while giving them an outlet to express their experiences. This research identified Indigenous student adaptations towards their spirituality in specific ways inherent to their culture given the reactions to COVID-19, their responses, and reflections.
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- 2023
12. Whither the LMS: Is the LMS Still Fit for Purpose?
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Julie Willems, Henk Huijser, Iain Doherty, and Alan Soong
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Learning management systems (LMSs) have long been adopted by tertiary education providers to be the conduit through which courses are delivered. However, debates about the capacity of the LMS to meet all the required current and future needs of both students and educators have become more pronounced over the past few years, particularly given the rapid shift to online learning during COVID-19. This qualitative study aimed to examine practitioners' current experiences in using the LMS for formal teaching and learning in tertiary environments. To discern the possibilities and issues, a focus group was held with fourteen practitioners from Australasia (Australia and Singapore), Canada, and the UK (England and Scotland) attending virtually. Adopting a novel and recognised approach to thematic analysis, a Delphi process was adopted on the de-identified webinar and chat transcripts. Analysis revealed several key themes ranging across pedagogical, technological, and managerial issues with the LMS. The findings in this paper have become even more pertinent as a result of COVID-19 with institutions urgently reviewing standards for teaching in the LMS whilst also reviewing their overall technology ecosystems to ensure a suite of complementary teaching and learning tools to enable best teaching and learning practices. It appears the LMS still has a key role to play in contemporary learning ecosystems.
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- 2023
13. Re-Imagining Pedagogy for Early Childhood Education Pre-Service Curriculum in the Face of the COVID 19 Pandemic
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Mphahlele, Ramashego Shila Shorty and Jikpamu, Bethia T.
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COVID-19 has caused a change in the demography of the Early Childhood Education (ECE) teaching fraternity. This paper problematizes the ECE curriculum delivery gap created by the influence of COVID-19. Central to this paper is the assumption that online learning might limit the stimulation of children's holistic development. Reflecting on their experiences, the authors examine the influence of COVID-19 on pedagogy for ECE preservice and kindergarten curriculum through the lens of design thinking theory. The reflections are based on one open and distance learning institution in South Africa and one kindergarten program in Canada. The findings reveal challenges, such as digital inequality brought on by socioeconomic imbalances and opportunities. The authors suggest the digital literacy skills needed to mitigate the influence of COVID-19 in the ECE preservice and kindergarten curriculum delivery.
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- 2021
14. From Elite to Expendable: A Historic Analysis of the Crises Facing Canada's Professoriate
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Karram Stephenson, Grace
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This paper provides a historic overview of the crises that have faced the Canadian professoriate since the 1950s. Historic periodization is used to identify the eras, defined by broader societal movements, in which the nature of academic work in Canada has changed. Key narratives of crisis are identified, including: the post-WWII perspective that professors' work was elite but mundane; the 1970s emphasis on poor working conditions and unionization; and the 1990s emphasis on diversity and inequity. The paper concludes by examining the current crisis in which a fragmented professoriate is facing market-driven working conditions, exacerbated by the uncertainties of the COVID-19 pandemic. This paper argues that crises in academic work are sparked when there is tension between society's expectations of professors and professors' self-perceptions of their role and contributions.
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- 2021
15. Teachers' Organizations Responses to COVID-19 in Canada: Balancing Resistance, Rapprochement, and Renewal
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Osmond-Johnson, Pamela and Fuhrmann, Lucrécia
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Teacher federations are often criticized as "roadblocks" to educational change. It is arguable, however, that their advocacy work has been paramount in securing safer return to school conditions across Canadian Educational jurisdictions. Utilizing Carter et al. (2010) framework of union responses to changing policy environments, this paper draws on publicly available documents and social media posts from March through to October of 2020 to examine the ways in which teacher unions in various Canadian contexts have responded to the issue of school reopening plans amid the COVID-19 pandemic. In particular, the paper analyzes the extent to which Canadian teacher unions have been able to move into the realm of union renewal as a means of building internal capacity and developing external networks to strengthen their public advocacy work.
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- 2021
16. Maintaining Equitable and Inclusive Classroom Communities Online during the COVID-19 Pandemic
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Barrett, Sarah Elizabeth
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This paper explores the ways in which face-to-face classroom communities were disrupted and/or transformed by the move to online platforms and the effect of this disruption on equitable access to a quality education. Quality education is defined as engaged pedagogy, where students learn to interact with other students and engage with ideas in a way that promotes their ability to be part of a community while still feeling free to disagree with, critique, and take care of each other. To examine the extent to which such communities were created when schooling migrated online during the pandemic, this paper examines online schooling communities in terms of sense of belonging, trust, shared purpose, and quality of interactions. The analysis of the experiences of 11 teachers in Ontario, Canada, whose face-to-face classes were moved to online formats, establishes that equity was one of the first casualties of the change, with the most vulnerable students facing disproportionate academic, psychological, and social consequences.
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- 2021
17. Transdisciplinary, Community-Engaged Pedagogy for Undergraduate and Graduate Student Engagement in Challenging Times
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Jacobs, Shoshanah, Mishra, Christine E. B., Doherty, Erin, Nelson, Jessica, Duncan, Emily, Fraser, Evan D. G., Hodgins, Kelly, Mactaggart, William, and Gillis, Daniel
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When the COVID-19 pandemic required all higher education learning to move to remote or online formats, students were challenged to maintain a sense of community and to advance in their education. By focusing on the immediate, human needs of students, IdeasCongress -- a community-engaged experiential learning course with a curricular emphasis on transferable skills -- flourished in the remote synchronous format. The only significant change was to shift the topic of the course to #RecoverTogether to guide our students in imagining a path through the pandemic while supporting local charities by developing plans for mitigating the impact that the pandemic was having on their service model. This paper outlines a case study of the course and reflections upon the experience of teaching during the pandemic restrictions, supported by student feedback from the September-December (Fall) 2020 semester. Based on this evidence, the approach appeared to be effective for student retention and engagement, and increased student feelings of connectedness to both the campus and the local community. The paper highlights key lessons learned while teaching and learning during challenging times and describes the teaching approaches used to support students.
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- 2021
18. Challenges for Higher Education in Times of COVID-19: How Three Countries Have Responded
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Funk, Robert L.
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The COVID-19 pandemic brings to the fore strengths and weaknesses in many public policies, including higher education. There are at least three separate but related areas where institutions of higher learning have been stressed by COVID-19: financing, issues related to the logistics of learning, and inequality. These problems are especially pronounced in countries that suffer from high levels of inequality, such as Chile. This editorial offers a review of some of these challenges and their implication for long-term education policy, touching on the cases of Chile, Canada, and the United States.
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- 2021
19. COVID-19's Impact on Higher Education: A Rapid Review of Early Reactive Literature
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Khan, Muzammal Ahmad
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This rapid systematic review aims to examine emerging evidence on the effects of COVID-19 on educational institutions and assess the prevalence of e-learning changes in the sector. This paper reviews literature on learning, teaching, and assessment approaches adopted since the COVID-19 outbreak, and assesses the impact on the sector, staff, and students, summarizing findings from peer-reviewed articles. It categorizes these into five key themes: (1) digital learning; (2) e-learning challenges; (3) digital transition to emergency virtual assessment (EVA); (4) psychological impact of COVID-19; and (5) creating collaborative cultures. This represents the first systematic review of COVID-19's impact on education, clarifying current themes being investigated. The author suggests that the term 'emergency virtual assessment' (EVA) is now added for future research discussion. Finally, the paper identifies research gaps, including researching the impact on lesser developed countries, the psychological impact of transition, and the important role of leadership and leadership styles during the transition and handling of the pandemic.
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- 2021
20. Teaching International Students in a Difficult Time: The Importance of Empathy
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Tavares, Vander
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The coronavirus (COVID-19) pandemic has forced instructors and students to work together under constantly evolving circumstances. The abrupt transition to online education has contributed to making the educational experiences of instructors and students more emotionally complex and intense. Growing attention has been directed toward understanding the challenges international students face and their impact on the students' learning experiences, considering the unprecedented difficulties the global pandemic has posed for international student mobility. In this context, instructors are in a unique position to support international students. One way to do so is by being (more) empathetic. Empathy is important because it not only helps us feel for and with the other, but also improves the academic outcomes of students. This paper discusses the importance of empathy in teaching international students by expanding on the concept of teacher empathy. This paper also critically examines the experiences of international students in higher education in several domains of lived experience, such as the linguistic, academic, social, cultural, and psychological. Other aspects of empathy presented are its contagious nature and the concept of radical empathy. This paper concludes by highlighting the practical application of empathy in light of international students' experiences.
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- 2022
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21. COVID-19 Crisis, Impacts on Catholic Schools, and Potential Responses. Part I: Developed Countries with Focus on the United States
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Wodon, Quentin
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The COVID-19 crisis has led to widespread temporary school closures and a deep economic recession. School closures have threatened children's ability to learn and later return to school well prepared. The impact of the economic recession is going to be even more devastating: first for students, but also for the ability of some Catholic schools to maintain their enrollment and remain sustainable financially in countries where they do not benefit from government support. This paper, the first in a set of two, looks at some of the likely impacts of the COVID-19 crisis on Catholic Schools in developed countries with a particular focus on the United States, a country not only hard hit by the crisis but also where Catholic schools are especially vulnerable to downturns. While Catholic schools may be able to respond to the immediate challenge of school closures among others through distance learning options, their ability to maintain enrollment during the economic downturn is less clear. How schools will respond to the twin challenges of ensuring learning during school closures and beyond, and remaining affordable for families at a time of economic stress, may affect whether they are able to maintain their comparative advantage. A key aim of the paper is to make Catholic school teachers and leaders aware of some of the discussions on how to respond to the crisis, and provide links to online resources that may be useful. [For Part II of the series, see EJ1278501.]
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- 2020
22. Two Institutional Responses to Work-Integrated Learning in a Time of COVID-19: Canada and Australia
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Kay, Judie, McRae, Norah, and Russell, Leoni
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As the world reacts to the impact of COVID-19, work-integrated learning (WIL) programs globally are similarly affected. Across Canada and Australia, thousands of WIL students either shifted to working remotely or dismissed from their WIL experience. This disruption impacted student learning, program delivery, risk management, staff capability, and industry engagement, and posed significant challenges for institutions. This paper presents the responses to COVID-19 by the University of Waterloo, Canada, and RMIT University, Australia, each guided by quality WIL principles and different WIL organizational structures. This paper outlines how each institution: mobilized staff, introduced program changes while maintaining quality, engaged industry partners and presented WIL program-based solutions to COVID-19 challenges. The paper concludes with discussion on challenges and opportunities that events such as COVID-19 has upon WIL programs, implications for other institutions and student outcomes. Consideration is given to post-COVID scenarios, and how WIL might need to be re-imagined.
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- 2020
23. Canadian K-12 Schooling during the COVID-19 Pandemic: Lessons and Reflections
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Rizk, Jessica, Gorbet, Robert, Aurini, Janice, Stokes, Allyson, and McLevey, John
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The COVID-19 pandemic created an unprecedented disruption to education and schooling at the end of the 2019-20 school year. Operating in a context of great uncertainty, education leaders were tasked with making key decisions with potentially far-reaching impacts on the educational and mental and physical health of students and families. Drawing on 9 cross-sectoral focus groups with school board administrators, representatives from education industry partners, and K-12 educational policy research organizations, this paper provides a historical record of the evolution of decision-making and points to promising lines of inquiry and lessons that can be learned from this moment in education.
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- 2022
24. Between Waves: LINC Instructors' Perspectives on Pandemic Teaching
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Detwyler, Dmitri
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The 2020 outbreak of the global COVID-19 pandemic imposed emergency remote teaching on adult English as a second language (ESL) programs globally, creating unprecedented challenges not only for language learners but also for instructors. Immense difficulties were produced in the collision between a biological hazard (the novel coronavirus) and the power-inflected social structures that organize language teaching in different locales. In this paper I explore some impacts of the pandemic on three instructors in the single largest adult ESL program in Canada, Language Instruction for Newcomers to Canada (LINC). Grounded in an account of the historical origins and development of the LINC program, a reflexive thematic analysis of instructor responses to vignettes of resonant challenges identified three major issues that were intensified by the pandemic: navigating digital inequities, balancing the teaching of digital literacies and language teaching in an accountability framework, and managing boundaries and expectations. These results are contextualized in the larger conversations around LINC and adult ESL programming globally, and some implications and new directions for the post-pandemic landscape now visible on the horizon are also considered.
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- 2022
25. Conditions Fostering International Graduate Students' Happiness and Engagement during the COVID-19 Pandemic
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Ankomah, William S.
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This paper focuses on eight conditions that kept international master's students (IMS) in a Southern Ontario university happy and engaged in their studies during the first and second waves of the COVID-19 pandemic. Using the first phase of the Appreciative Inquiry's (AI) 4-D cycle--i.e., discovery--this doctoral study conducted 14 individual interviews and three focus group discussions to identify conditions that made the IMS students happier and more engaged despite pandemic-related challenges. The study is crucial in advancing positive experiences of IMS because existing literature has focused primarily on their challenges and problems. The study's use of AI, a strength-based theoretical and methodological approach, suggests the need to highlight the quality experiences of this minoritized group. Data revealed specific factors that brought about happiness and boosted IMS engagement in their studies, namely: financial and emotional support from family; responsive instructors; employment opportunities during the pandemic; and learning and engaging in extracurricular activities with colleagues and friends. Other conditions also proved crucial to participants' happiness and engagement in their studies, including: professionalism of non-teaching staff; the institution's learning management system and supporting online platforms; virtual access to campus software and other learning resources; and reduced travel time. Study findings aim to inform international student policy and enrich the international student experience literature.
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- 2022
26. Exploring the Effects of the COVID-19 Pandemic on International Students and Universities in Canada
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Firang, David and Mensah, Joseph
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International students in Canada make enormous contribution to the Canadian economy. As domestic students' enrolment has declined, international students' admissions have compensated for economic losses that Canadian universities incur from the decline of domestic students' enrolment. The COVID-19 pandemic is impacting international students' admissions to Canadian universities. Drawing on various secondary data sources, this article argues that international students in Canada are vulnerable due to their temporary immigration status. They are excluded from most governments' relief programs aimed at supporting Canadians during this pandemic. Most international students experience psychological and financial difficulties amid the pandemic. The situation is triggering a further decline in international students' admission, creating economic implications for Canadian universities. By exploring the challenges facing international students and the strategies required to strengthen international students' resilience and universities' capacities, the paper contributes to our understanding of the plights of international students and educational institutions amid the COVID-19 pandemic.
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- 2022
27. An Administrative and Faculty Autoethnographic Analysis of Shifting Modalities of Pre-Service Technology Education Programming during the Onset of COVID-19
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Gill, David D. and Kennedy, Thomas
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The COVID-19 pandemic has disrupted our collective normal patterns of behavior in almost all aspects of our personal and professional lives. While many K-12 and post-secondary subject area curricula lend themselves more easily to a migration to online and remote learning, technology education faces unique challenges. This research paper sought to understand the challenges, benefits, and lessons learned through an analysis of the process of re-organizing a pre-service technology education diploma for remote, blended, and face-to-face learning during the early stages of the COVID-19 pandemic. The investigation followed a collaborative autoethnographic methodology as the authors constructed two narratives based on their roles of administering and instructing in a pre-service technology education diploma program. An interpretive descriptive analysis suggests a number of challenges associated with the organizational changes, but also a number of positive outcomes related to the instructional shifts. Challenges included maintaining equitable access to physical materials and technologies for all students, scheduling issues related to changing pandemic rules and regulations, and a loss of social presence with students. Benefits included more student autonomy, less dependence on group work for technical skill development, and the development of alternative delivery models for pre-service technology education that could be used to expand program offerings to non-traditional students.
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- 2021
28. Distance Learning Support for Refugee Students
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Desjardins, Agnieszka
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The suspension of onsite classes from March to June 2020 as a result of COVID-19 posed many challenges for educators supporting LAL (Literacy, Academics and Language) refugee youth. This paper reflects on the practices of a collaborative EAL (English as an Additional Language) and LAL high school team. It also addresses the challenges of remote learning for LAL students including a lack of intensive programming and direct teacher instruction, limited technological skills, and communication barriers. In the end, the success of delivering the program in a COVID-19 environment was nested in the collaborative approach.
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- 2021
29. Professional and Personal Impacts Experienced by Faculty Stemming from the Intersection of the COVID-19 Pandemic and Racial Tensions
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Belikov, Olga, VanLeeuwen, Charlene A., Veletsianos, George, Johnson, Nicole, and Prusko, Patrice Torcivia
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The disruption that resulted from COVID-19 in 2020 impacted the ways in which higher education faculty lived and worked. Earlier literature describes how faculty members' experiences during the early months of the pandemic included emotional impacts such as stress and anxiety, with little support to manage these impacts. In this paper we report on a thematic analysis of interviews with Canadian faculty members which revealed that the sources of impacts on Canadian faculty were both the COVID-19 pandemic, as well as racial tensions. These impacts revealed themselves in both the personal and professional lives of participants. With regard to their professional role, participants reported that the additional time and care that they put towards learning new technologies, implementation of new teaching practices, support of students, and efforts to sustain their perceived obligations as a scholar carried an emotional burden. With respect to their personal lives, participants noted that emotional impacts emanated from increased caring responsibilities for family and friends, reduced in-person connections, and news reports and social media. We conclude by presenting support recommendations for individual faculty members, teaching and learning centres, and university administrators.
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- 2021
30. Building a Plane While Flying: Crisis Policy Enactment during COVID-19 in Alberta Secondary Schools
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Farhadi, Beyhan and Winton, Sue
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We use the metaphor of building a plane while flying to describe the enactment of educational policies by teachers during COVID-19 and the impact of these policies on their ability to meet the needs of their students. Drawing from a series of three one-hour focus groups with seven teachers in Alberta, we apply critical policy analysis to describe the transition of public schools to pandemic education, especially in urban centers. This paper will begin by reviewing the dynamic policy context of school closures and reentry strategies and proceed to outline the diverse ways school boards interpreted guidelines from the Ministry of Education. We discuss the frustration with and variation of policy enactment during the pandemic, especially with respect to priorities and barriers to addressing student wellbeing and access to educational and social supports. Finally, we describe the consequences of teaching through crisis as it emerges in a political context that has failed to respond to educator's professional needs.
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- 2021
31. Evidence-Based Course Modification to Support Learner-Centered and Student-Driven Teaching in a Pandemic: Leveraging Digital and Physical Space for Accessible, Equitable, and Motivating Experiential Learning and Scientific Inquiry in a First-Year Biology Course
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Robertson, Lisa, Porter, Elizabeth, Smith, M. Alex, and Jacobs, Shoshanah
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The COVID-19 pandemic posed, and continues to pose, many challenges to teaching and learning, most notably the need to pivot from traditional in-person course instruction and experiences to entirely virtual course delivery while maintaining course rigor and quality. Our guiding principle for course modification was the critical need for an equitable, accessible, engaging, and motivating learning experience for students that maintained the learning outcomes and objectives of the course in a fully virtual and digitized format. This paper illustrates the evidence-based approach that the instructional team of a first-year biology experiential learning course took in response to the need for instruction to occur in virtual space and time for the Fall 2020 (September to December 2020) semester.
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- 2021
32. Knowledge Building in Online Mode: Insights and Reflections
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Soliman, Dina, Costa, Stacy, and Scardamalia, Marlene
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It seems certain that blended learning will be on the rise in higher education, with in-person meetings increasingly precious time, and online synchronous and asynchronous sessions used to complement them. This paper examines Knowledge Building in two graduate courses conducted during the COVID-19 pandemic. There were no in-person sessions; rather, synchronous Zoom sessions were combined with asynchronous work in a knowledge building environment--Knowledge Forum. Knowledge Forum is designed to make transparent and accessible means by which deep understanding and sustained creative work proceed. Accordingly, for example, rise-above notes and view rearrangement support synthesis and explanatory coherence, epistemic markers support knowledge-advancing discourse, and analytics support self-and group-monitoring of progress as work proceeds. In this report, we focus on these aspects of Knowledge Building, using a subset of analytics to enhance understanding of key concepts and design of principles-based practices to advance education for knowledge creation. Overall, we aimed to have students take collective responsibility for advancing community knowledge, rather than focus exclusively on individual achievement. As we reflect on our experiences and challenges, we attempt to answer the following questions: Do courses that introduce Knowledge Building in higher education need an in-person or synchronous component? In what ways can we leverage in-class time and Knowledge Forum work to engage students in more advanced knowledge creation? We conclude that synchronous and asynchronous Knowledge Building can be combined in powerful new ways to provide students with more design time and deeper engagement with content and peers.
- Published
- 2021
33. Pivoting Open? Pandemic Pedagogy and the Search for Openness in the Viral Learning Environment
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Havemann, Leo and Roberts, Verena
- Abstract
This paper is based on the authors' experiences and reflections working in educational technology and design support roles in higher education during the COVID-19 pandemic. We retrace our lived experience from the beginning of the pandemic in the spring (from our vantage points in the UK and Canada) and the associated 'pivot online' enacted in education around the world, through to the autumn of 2020, when we appeared to be transitioning into a so-called 'new normal' of the mid-pandemic. As digital education practitioners, who are also educators, researchers, and also simply as humans and friends living through a global pandemic, we had turned to each other initially for support in terms of work, wellness, and sharing news, information and sense-making, during which we began to consider researching under-examined dimensions of the evolving situation. The experiences and issues we reference are drawn from our own work, as well as from our responses to popular narratives advanced by key voices who have encouraged certain interpretations of the pandemic and its educational effects. Using Schön's (1983) reflection-in-action lens, we examine these experiences and narratives of pandemic pedagogy through the frame of our multiple identities. In particular, from our perspective as researchers and advocates of open education, we noted calls for openness (such as the use of open educational resources) in response to the online pivot, which did not appear to be cutting through the noise of the sudden deluge of information, advice and broadly negative coverage of online teaching. However, through our reflective narrative and synthesis, we offer an alternative interpretation, which is that openness was nonetheless flourishing, but that the 'pivot open' was to practices rather than resources. Open exchange, community building and support amongst educators were apparent in multiple contexts. While pandemic profiteering has highlighted the need for open resources and infrastructures, and we anticipate this case continuing to be made more strongly as we emerge from the emergency, it is the turn to open practices which has met the immediate needs of educators and learners through community, interactions, sharing and care.
- Published
- 2021
34. Necessity Is the Mother of Invention: How the Need for Online Schooling Impacted Mathematics Teaching Practices and Student Engagement
- Author
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Horn-Olivito, Heidi, Martinovic, Dragana, and Winney, Kelly
- Abstract
In this paper, we document elementary school teachers' attitudinal and pedagogical changes during the rapid move from brick-and-mortar to virtual schooling initiated by the COVID-19 pandemic. We administered four online surveys (in September and October 2020, and in March and June 2021) to determine teachers' perceived challenges and successes in using online technology, as well as applied mixed-methods action research to identify their approaches to teaching mathematics online. The initial challenges included gaining skills, resources, and know-hows for teaching online, and supporting students and their families in the swift transition, while also maintaining instructional goals and overcoming stress. The later challenges included dealing with workload and engaging students in learning. As their comfort with technology increased, teachers started realizing that many old pedagogies were either impossible or inadequate in the online environment, and they began to innovate with virtual classrooms that encompassed students' homes, parents, and the outdoors. Mathematics manipulatives were found in the kitchen and measurements were done in the home or during walks outside. Mathematics concepts became more real-life centered, and learning became more playful and problem-oriented. Technology helped to create and sustain learning communities, and exposed student thinking at their comfort level. For some students, this approach worked better than brick-and-mortar schools; for most teachers, it created opportunities to provide and receive feedback differently, collaborate widely, reinvent their practice, and contribute to changing norms. We conclude by providing suggestions for moving forward.
- Published
- 2023
35. Curiosity-Driven, Inquiry-Based Science Projects Bridge Face-to-Face and Online Learning Formats During COVID-19: A Teacher's Community of Inquiry
- Author
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Carol Rees, Hannah Allen, Morgan Whitehouse, Naowarat (Ann) Cheeptham, Michelle Harrison, Elizabeth DeVries, Grady Sjokvist, and Christine Miller
- Abstract
This paper is a report on a year-long action research project with a Community of Inquiry where a group of teachers from across primary, secondary, and tertiary contexts were developing and implementing student-centered, curiosity-driven, inquiry-based science projects to bridge face-to-face and online learning contexts and support their students' engagement in learning during the COVID-19 pandemic. We followed the teachers through two research cycles to investigate their driving question: "How can we best support our students' learning in blended learning environments through Curiosity-Driven, Inquiry-Based Science Education?" We report on their ideas, successes, and challenges as they created and implemented eighteen projects. In the first cycle of inquiry in fall 2020, the teachers met online to discuss plans, they implemented their plans with their classes, and they met online to reflect on their projects and share resources. In the second cycle of inquiry in spring 2021, the teachers met online again for further planning, implementation, and reflection. We recorded all online meetings, collected resources that teachers shared, and conducted thematic analysis. Findings indicated the primary focus for the teachers were: which education technology methods to use; the importance of supporting their students' voices to discuss their work at all stages of their projects; coming up with appropriate means of assessment of their students' projects; supporting their students in their developing research and problem-solving skills; and supporting their students to reflect on their learning. This study is significant because it demonstrates the creativity and innovation of a group of teachers in their efforts to support their students' engagement and learning through Curiosity-Driven, Inquiry-Based Science Education during the Covid-19 pandemic. The teachers' projects have been shared on an Open Education Resource.
- Published
- 2023
- Full Text
- View/download PDF
36. Secondary Special Education Teachers' Experience with Accessibility Supports and Accommodations before and during COVID-19
- Author
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Lin, Pei-Ying
- Abstract
While it is recognised that the numbers of students needing accessibility supports and accommodations are increasing exponentially, research on accommodations during the COVID-19 pandemic is still sparse. The purpose of the current study was to explore special education teachers' accommodation practices at secondary schools before and during the unprecedented time of COVID-19. To better understand the experiences of participating teachers, we engaged seven teachers from a prairie province in Canada with one-on-one online semi-structured interviews. Teachers who offered accommodations to students before COVID-19 used a range of accommodations such as general technologies and assistive technology that fall into major categories of accommodations as defined by research. Evidence from this study indicates that some teachers delivered learning packages to homes or taught online classes during school closures, while some teachers did not. Teachers who taught remotely changed some of their accommodation practices during the school closures because in-person classes were switched to online learning. The implications for professional development are also discussed in this paper.
- Published
- 2022
- Full Text
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37. Connecting Work-Integrated Learning and Career Development in Virtual Environments: An Analysis of the UVic Leading Edge
- Author
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Andrews, Joy and Ramji, Karima
- Abstract
While the fields of work-integrated learning (WIL) and career development share common goals, WIL literature tends to focus on student employability more than students' ability to manage their careers. The Leading Edge program at a Canadian institution, the University of Victoria, brings together these two disciplines as it draws from theory and methodology in WIL and career development to strengthen student experiential learning and prepare students for meaningful careers. Four reflective questions form the core of the program, and support students to become pro-active experiential learners, embrace diversity and become career-ready during their academic journey. The authors present the theoretical underpinnings in career development, WIL and experiential learning that inform the program development, and analyse its strengths and challenges. The paper concludes with an exploration of how the Leading Edge, an online program, can support learners to navigate the challenges of the current labour market conditions created by COVID-19.
- Published
- 2020
38. COVID-19 -- A Two-Week Transition from Campus to Online at the Acsenda School of Management, Canada
- Author
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Daniel, John
- Abstract
In March 2020 the COVID-19 pandemic obliged Higher Education Institutions (HEIs) in many countries to vacate their campuses and operate at a distance. We narrate the experience of the Acsenda School of Management (ASM) in making this sudden transition. ASM is a private for-profit business school with some 1,200, mostly international, students based in Vancouver, Canada. Drawing on interviews with ASM staff the paper identifies why the transition was relatively successful. It concludes with reflections on the longer-term impact of COVID-19 and how to integrate online and distance learning more effectively in HEIs around the world.
- Published
- 2020
39. Learning through a Pandemic: Youth Experiences with Remote Learning during the COVID-19 Pandemic
- Author
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Nandlall, Nadia, Hawke, Lisa D., Hayes, Em, Darnay, Karleigh, Daley, Mardi, Relihan, Jacqueline, and Henderson, Joanna
- Abstract
The objective of this paper was to examine the school-related experiences of youth during the COVID-19 pandemic. Participants represented both clinical and community youth aged 14 to 28 who were sampled as part of a larger study. Feedback from youth attending school during the pandemic was qualitatively examined and youth who planned to attend school prior to the pandemic and did (n = 246) and youth who planned to attend but did not (n = 28) were compared quantitatively. Youth appreciated the flexibility of online learning and some also reported experiencing a lack of support from their school and the need for instructor training on how to deliver virtual classes effectively. Future studies should examine what factors influence student engagement with virtual learning, what strategies could improve supports for student in their long-term career development, and the longitudinal experiences of youth who may have chosen not to go back to school due to the pandemic. This survey was conducted in Ontario, Canada. A more diverse sample collected outside of Ontario would improve generalizability. Qualitative data were based on survey responses and not interviews. Thus we were unable to discern the reasons youth decided to attend school, or not, during the COVID-19 pandemic.
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- 2022
- Full Text
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40. Neoliberalism and Government Responses to COVID-19: Ramifications for Early Childhood Education and Care
- Author
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Sims, Margaret, Calder, Pamela, Moloney, Mary, Rothe, Antje, Rogers, Marg, Doan, Laura, Kakana, Domna, and Georgiadou, Sofia
- Abstract
The COVID-19 pandemic has created an opportunity to examine the initial policies developed by Australian, Canadian, English, German, Greek and Irish governments to limit the spread of the virus. This has revealed governments' conceptualisation of the early childhood sector and its workforce. This paper argues that neoliberal ideology and neoliberal imaginaries have already influenced the early childhood sector globally. During the pandemic, the choices that governments made at the outset of the pandemic has allowed their priorities and underlying ideology to be more transparent. Using an ethnographic methodology, early childhood researchers from each of the six countries, examined their individual governments policy responses and the effects on the early childhood sector during its initial months (between March and June 2020). The authors consider the extent to which this may have implications for the sector in how it should continue its ongoing pursuit of professionalisation of the sector.
- Published
- 2022
41. COVID-19 and Interdisciplinary Research: What Are the Needs of Researchers on Aging?
- Author
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White, P. J., Alders, Gésine, Patocs, Audrey, and Raina, Parminder
- Abstract
COVID-19 has had an extreme effect on older people. Now more than ever we need collaborative approaches to address complex issues within research on aging. However, the pandemic has dramatically changed the way we conduct, interact, and organize research within interdisciplinary groups. This paper describes a case study of how an interdisciplinary institute for research on aging has managed the process of change during COVID-19 restrictions. A design lead, researcher centered approach was used to understand the needs of researchers as they adapted across 6 months. Firstly, an online survey (n=51) was conducted to understand the scope of change and needs. The survey found broad themes ranging from assistance with finding additional funding to adjusting current research proposals. Following the survey, two Co-Design Sessions were conducted. The first session (n=53) diverged thinking to scope ideas from the survey and actionable themes were created. The second session (n=36) was conducted to converge thinking and focus on solutions based on one of these themes. The results revealed a diversity of ideas addressing the needs of interdisciplinary researchers in aging. These ideas spanned from exploring the capacity to do research remotely and creating virtual collaboration spaces to rethinking stakeholder engagement.
- Published
- 2021
- Full Text
- View/download PDF
42. Looking Forward: Tying the Critical to the Digital in Pedagogical Practice
- Author
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Jeremic, Rusa
- Abstract
For 40 years, the Canadian Association for the Study of Adult Education has been instrumental in promoting debate on critical pedagogical approaches and sharing best practices in engaging in transformative education models. A few months into 2020, it became clear that not only were we in a new age--the digital age--identified by some as the Fourth Industrial Revolution (Schwab, 2021), but the rapid threat of the coronavirus and vaccine complications have resulted in a paradigmatic global shift in how we do "all the things." This paper argues that it is no longer useful or even relevant for critics to simply reject the digital world in its entirety now that it is firmly embedded as part of people's daily lives, drawing three main conclusions: (a) it is crucial that we build the new with the old, recognizing and valuing decades of critical pedagogical theorization and approaches that centre a power analysis and look to transformative social justice approaches; (b) the moment to deepen our transformative stance is also a moment of accepting the digital era in an "it's here, it's now--what's next?" framework; and (c) articulating how we understand digital critical pedagogy as a transformative approach that is about both doing--equipping learners with agility, fluency, and self-confidence to be in the digital world--and thinking--developing and applying a critical analytical social justice lens for understanding the doing as transformative. Given the rise in authoritarianism, adopting a critical digital pedagogy in contemporary democratic societies is vital to ensure future generations are not only easily digital but fluent and, importantly, critical.
- Published
- 2021
43. Queer Considerations: Exploring the Use of Social Media for Research Recruitment within LGBTQ Communities
- Author
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Littler, Catherine and Joy, Phillip
- Abstract
The use of social media platforms (such as Facebook) for research recruitment has continued to increase, especially during the global COVID-19 pandemic. Social media enables researchers to reach diverse communities that often do not have their voices heard in research. Social media research recruitment, however, can pose risks to both potential participants and the researchers. This topic paper presents ethical considerations related to social media recruitment, and offers an example of harassment and hate speech risks when social media is used for research recruitment. We explore the implications of hate speech risks for ethical research.
- Published
- 2021
- Full Text
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44. Teaching in the COVID-19 ERA: Understanding the Opportunities and Barriers for Teacher Agency
- Author
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Ehren, M. C. M., Madrid, R., Romiti, Sara, Armstrong, P. W., Fisher, P., and McWhorter, D. L.
- Abstract
The school closures necessitated by the COVID-19 pandemic created a rapid shift to alternative modes of educational delivery, primarily online learning and teacher-supported home-schooling. This shift has revealed deep inequities in education systems worldwide, as many children lost access to teachers and schooling. An effective response to these changes has tested teachers' personal capacities and individual and collective agency intensely. The research lab we report on within this paper aimed to develop a better understanding of teacher agency in meeting the challenges of the pandemic and the physical and relational enablers and constraints of their environment. Drawing on case study reports from six international contexts and a series of online discussions with research lab participants, this study explores teachers' enactment of agency in the context of various circumstances and environments. The authors argue that it is imperative that education systems support the enhancement of teachers' personal and collective agency in the face of continued disruption to schooling and ongoing challenges to educational equity.
- Published
- 2021
45. The importance of local characteristics: An examination of Canadian cities' resilience during the 2020 economic crisis.
- Author
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Sutton, Jesse and Arku, Godwin
- Subjects
FINANCIAL crises ,COVID-19 pandemic - Abstract
Copyright of Canadian Geographer is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
- Published
- 2022
- Full Text
- View/download PDF
46. The COVID-19 pandemic and cannabis use in Canada―a scoping review.
- Author
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Newport, Kelda, Bishop, Lisa, Donnan, Jennifer, Pal, Shefali, and Najafizada, Maisam
- Subjects
CORONAVIRUS diseases ,PANDEMICS ,PUBLIC health ,EMERGENCY management ,MARIJUANA abuse ,MARIJUANA legalization - Abstract
Background: Since the start of the COVID-19 pandemic in Canada, the cannabis industry has adapted to public health emergency orders which had direct and indirect consequences on cannabis consumption. The objective of this scoping review was to describe the patterns of consumption and cannabis-related health and safety considerations during the COVID-19 pandemic in Canada. Methods: For this scoping review, we searched four electronic databases supplemented with grey literature. Peer-reviewed or pre-print studies using any study design and grey literature reporting real-world data were included if published in English between March 2020 and September 2021 and focused on cannabis and COVID-19 in Canada. A content analysis was performed. Results: Twenty-one studies met the inclusion/exclusion criteria. Study designs included cross-sectional surveys (n = 17), ecological study (n = 1), conceptual paper (n = 1), longitudinal study (n = 1), and prospective cohort study (n = 1). Most were conducted solely in Canada (n = 18), and the remaining included global data. Our content analysis suggested that cannabis consumption during the pandemic varied by reasons for use, consumers' age, gender, and method of consumption. Health and safety impacts due to the COVID-19 pandemics included increased mental illness, increased emergency visits, and psychosocial impacts. Discussion: This scoping review suggested that the impact of the pandemic on cannabis consumption in Canada is more complex than simplistic assumptions of an increase or decrease in consumption and continues to be difficult to measure. This study has explored some of those complexities in relation to reasons for use, age, gender, method of consumption, and health impacts. This scoping review is limited by focusing on the breadth compared to depth. Conclusions: Legalizing nonmedical use of cannabis in Canada in 2018 has had its challenges of implementation, one of which has been the changing context of the society. The findings of this study can help inform cannabis policy updates in Canada as the country is reaching its fifth year of legalizing nonmedical use of cannabis. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
47. Prioritization of public health financing, organization, and workforce transformation: a Delphi study in Canada.
- Author
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Dedewanou, F. Antoine, Allin, Sara, Guyon, Ak'ingabe, Pawa, Jasmine, and Ammi, Mehdi
- Subjects
FINANCING of public health ,HEALTH care reform ,COMMUNICABLE diseases ,HEALTH facilities ,COVID-19 - Abstract
Background: The increased scrutiny on public health brought upon by the ongoing COVID-19 pandemic provides a strong impetus for a renewal of public health systems. This paper seeks to understand priorities of public health decision-makers for reforms to public health financing, organization, interventions, and workforce. Methods: We used an online 3-round real-time Delphi method of reaching consensus on priorities for public health systems reform. Participants were recruited among individuals holding senior roles in Canadian public health institutions, ministries of health and regional health authorities. In Round 1, participants were asked to rate 9 propositions related to public health financing, organization, workforce, and interventions. Participants were also asked to contribute up to three further ideas in relation to these topics in open-ended format. In Rounds 2 and 3, participants re-appraised their ratings in the view of the group's ratings in the previous round. Results: Eighty-six public health senior decision-makers from various public health organizations across Canada were invited to participate. Of these, 25/86 completed Round 1 (29% response rate), 19/25 completed Round 2 (76% retention rate) and 18/19 completed Round 3 (95% retention rate). Consensus (defined as more than 70% of importance rating) was achieved for 6 out of 9 propositions at the end of the third round. In only one case, the consensus was that the proposition was not important. Proposition rated consensually important relate to targeted public health budget, time frame for spending this budget, and the specialization of public health structures. Both interventions related and not related to the COVID-19 pandemic were judged important. Open-ended comments further highlighted priorities for renewal in public health governance and public health information management systems. Conclusion: Consensus emerged rapidly among Canadian public health decision-makers on prioritizing public health budget and time frame for spending. Ensuring that public health services beyond COVID-19 and communicable disease are maintained and enhanced is also of central importance. Future research shall explore potential trade-offs between these priorities. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
48. Discourses of Fear in Online News Media: Implications for Perceived Risk of Travel.
- Author
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McClinchey, Kelley A. and Dimanche, Frederic
- Subjects
NEWS websites ,CRITICAL discourse analysis ,DISCOURSE analysis ,TRAVEL agents ,THEMATIC analysis - Abstract
This paper analyzes the role of Canadian online news media in framing travel during the pandemic. The article applies Altheide's concept of the problem frame to reflect how news media contribute to the emergence of a highly rationalized problem that, in turn, generates a discourse of fear. While the impacts of COVID-19 on tourism have been extensively examined within tourism scholarship, less attention has been devoted to the impact of news media. Because travel and the pandemic are heavily intertwined, discourse analysis can help process media narratives, furthering our understanding of their role in influencing perceived risk of travel. A critical discourse analysis of over 100 online news articles was conducted using thematic analysis to uncover themes in Canadian media sources and to explore how the media have framed travel during the pandemic. The role of online news media in promoting fear was communicated through the themes of anxiety, antitrust, avoidance, and animosity. The role of the media in producing the problem frame in the context of travel was examined as well as its implications for perceived travel risk and tourism demand. The power dynamics between media, government, and the citizens it serves are also discussed. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
49. The COVID-19 Vulnerability Landscape: Susceptibility to COVID-19 Across Rural Versus Urban Health Regions of Canada.
- Author
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Looker, E. Dianne
- Subjects
URBAN health ,COVID-19 ,RURAL health ,COVID-19 pandemic ,POPULAR literature - Abstract
Copyright of Journal of Rural & Community Development is the property of Brandon University, Rural Development Institute and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
- Published
- 2021
50. Emotional Labor of Nurses and Phlebotomists in a New Source Plasma Collection Site During the COVID-19 Pandemic.
- Author
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Holloway, Kelly
- Subjects
RESEARCH ,TEAMS in the workplace ,NURSES' attitudes ,PROFESSIONS ,COVID-19 ,PHLEBOTOMISTS ,ATTITUDES of medical personnel ,BLOOD banks ,GOVERNMENT regulation ,INTERVIEWING ,PSYCHOLOGY of nurses ,ETHNOLOGY research ,QUALITATIVE research ,PSYCHOSOCIAL factors ,LEGAL compliance ,SOUND recordings ,FIELD notes (Science) ,DESCRIPTIVE statistics ,RESEARCH funding ,EMOTION regulation ,THEMATIC analysis ,DATA analysis software ,COVID-19 pandemic ,BLOOD donors - Abstract
As uses of plasma-derived medical products increase globally, so does the demand to collect plasma from donors. There is evidence that positive interactions with center staff motivate plasma donors to return. This paper reports on a focused ethnography investigating experiences of nurses and phlebotomists in one of Canadian Blood Services’ first source plasma collection center during the COVID-19 pandemic. Participants found the transition from whole blood collection to source plasma amid a global pandemic challenging, but they adapted by coming together as a team, and then worked to put the donor experience first. Their experience resonates with scholarship on emotional labor. As blood services worldwide attempt to increase source plasma collection, there is a need to understand care work that nurses and phlebotomists perform on the front-line. This study offers insight into how blood services can support staff in plasma operations by recognizing emotional labor. [ABSTRACT FROM AUTHOR]
- Published
- 2023
- Full Text
- View/download PDF
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