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The authors reflect on change management research. They introduce the two major schools of thought surrounding change management research and its coverage in the management information system (MIS) literature. They discuss the lack of direction inherent in change management research and the most likely reasons for it. They also present what they believe to be a viable solution to the paucity of change research literature currently published in the MIS field.

In this article, we explore the organizational process change dynamic through a theoretical lens of business process reengineering (BPR) models. We review relevant literature related to such models to devise a synthesized model of BPR. The synthesized model facilitates the identification of success factors for BPR. Results from in-depth case-study research add explanatory power to our model. It is hoped that our model and subsequent success factors will offer insights to help organizations effectively manage change and transformation. [ABSTRACT FROM AUTHOR]