This paper is about the design, implementation, and deployment of a multi-modal biometric system to grant access to a company structure and to internal zones in the company itself. Face and iris have been chosen as biometric traits. Face is feasible for non-intrusive checking with a minimum cooperation from the subject, while iris supports very accurate recognition procedure at a higher grade of invasivity. The recognition of the face trait is based on the Local Binary Patterns histograms, and the Daughman’s method is implemented for the analysis of the iris data. The recognition process may require either the acquisition of the user’s face only or the serial acquisition of both the user’s face and iris, depending on the confidence level of the decision with respect to the set of security levels and requirements, stated in a formal way in the Service Level Agreement at a negotiation phase. The quality of the decision depends on the setting of proper different thresholds in the decision modules for the two biometric traits. Any time the quality of the decision is not good enough, the system activates proper rules, which ask for new acquisitions (and decisions), possibly with different threshold values, resulting in a system not with a fixed and predefined behaviour, but one which complies with the actual acquisition context. Rules are formalized as deduction rules and grouped together to represent “response behaviors” according to the previous analysis. Therefore, there are different possible working flows, since the actual response of the recognition process depends on the output of the decision making modules that compose the system. Finally, the deployment phase is described, together with the results from the testing, based on the AT&T Face Database and the UBIRIS database.