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This document contains 11 papers on researching service learning through a multidisciplinary lens. The following papers are included: "Introduction" (Shelley H. Billig, Andrew Furco); "Stretching to Meet the Challenge: Improving the Quality of Research to Improve the Quality of Service-Learning" (Janet Eyler); "Establishing Norms for Scientific Inquiry in Service- Learning" (Andrew Furco, Shelley H. Billig); "Probing and Promoting Teachers' Thinking about Service-Learning: Toward a Theory of Teacher Development" (Mary Sue Ammon); "The Sacred and Profane: Theorising Knowledge Reproduction Processes in a Service-Learning Curriculum" (Janice McMillan); "An Interdisciplinary Study of Service-Learning Predictors and Outcomes among College Students" (Pamela Steinke, Peggy Fitch, Chris Johnson, Fredric Waldstein); "Service-Learning and Student Writing: An Investigation of Effects" (Adrian J. Wurr); "Impact of Service-Learning on Occupational Therapy Students' Awareness and Sense of Responsibility Toward Community" (Rhonda Waskiewicz); "Community Agency Perspectives in Higher Education: Service Learning and Volunteerism" (Andrea Vernon, Lenoar Foster); "Motivating Environmentally Responsible Behavior through Service-Learning" (Beth A. Covitt); "Service-Learning and Academic Outcomes in an Undergraduate Child Development Course" (Kari Knutson Miller, Shu-Chen Yen, Nicole Merino); and "Supporting a Strategic Service-Learning Research Plan" (Shelley H. Billig, Andrew Furco). Most papers include substantial bibliographies. (MN)

This conference proceedings presents 17 papers which examine quality assurance and evaluation in higher education, including methodologies, procedures, and ideas from various nations. The papers include: (1) "Quality Assurance in Higher Education" (Malcolm Frazer); (2) "Academic Standards Panels in Australia" (Kwong Lee Dow); (3) "The French Comite National d'Evaluation" (Andre Staropoli); (4) "The German Experience" (Edgar Frackmann); (5) "The Hong Kong Initiative" (Allan Sensicle); (6) "Towards an Indian Accreditation System" (Ashoka Chandra); (7) "The Netherlands: The Inspectorate Perspective" (Jan Kalkwijk); (8) "External Quality Assessment, Servant of Two Masters? The Netherlands University Perspective" (Ton Vroeijenstijn); (9) "Evaluation Criteria and Evaluation Systems: Reflections on Development in Sweden and Some Other OECD Countries" (Marianne Bauer); (10) "The UK Academic Audit Unit" (Peter Williams); (11) "The US Accreditation System" (Marjorie Peace Lenn); (12) "Engineering Accreditation in the United States" (Leslie Benmark); (13) "Mutual Recognition and Transfer of Credits: Developments in Europe" (Fritz Dalichow); (14) "The Experience of Validation at Hong Kong Polytechnic" (Diana Mak and Austin Reid); (15) "Quality Assurance at the Open Learning Institute" (Gajaraj Dhanarajan and Andrea Hope); (16) "External Examining at Hong Kong University" (Leung Wai-sun and Shen Chun-ming); and (17) "Conclusion" (David Bethel). An appendix contains abstracts of six additional papers. (MDM)