The 2003 Brick and Click is a one-day conference that focuses on providing library resources and services for students who are either on-campus learners or off-campus learners. The conference theme was "The Shape of Tomorrow". It is sponsored by the Northwest Missouri State University in order to offer academic librarians a forum for sharing practical information. The proceedings include papers and abstracts of the conference presentations as follows: (1) From Grant to Website: Creating a Free, Online Index to State Periodicals (Janet H. Ahrberg and Tanya Finchum); (2) Streaming Audio and Course Reserves (Alan Asher); (3) Weaving Our Common Threads: Developing Librarian/Faculty Collaboration (Susan Avery and Jennifer Masciadrelli); (4) 3D Virtual Libraries: The Way of the Future? (Tara Baillargeon); (5) Adapt or Die: Shaping the Future of Reference and Instructional Services (Frank Baudino, Carolyn Johnson, Lori Mardis, and Connie Ury); (6) Reference Recycling (David Darryl Bibb); (7) Leveling the Playing Field for Patrons with Special Needs (Christopher R. Bloss, Kelli K. Murphy, and John Van Balen); (8) One For All and All For One! (Susanne Boatright, Marty Miller, and Mary Northrup); (9) Rethinking Library Instruction (Clifton W. Boyer and Karen Swetland); (10) Supervising Student Assistants: Planning for Success (Alberta Davis Comer, Rebecca Stinnett, and Nancy Watkins); (11) Our Webmaster, Ourselves: Using the Team Concept to Develop and Maintain a Library Website (Felicity Dykas and Carrie Donovan); (12) Designing and Developing an Online Information Literacy Course (John Eye); (13) Rethinking the Library for Collaborative Learning (Ralph Gabbard, David Kaunelis, and Judy Tribble); (14) The Challenges of Vendor Added Content Linking and User Perceptions (Sally Gibson); (15) Implementing ILLiad in an Academic Library (Tess Gibson); (16) Library Use Today: Do Students Still Need Us? (Jim Gravois); (17) Reference and Instruction Program Assessment: Sounds Great, But Where Do I Start? (Jan L. Guise); (18) Information Needs in the Sciences: Implications for Library Collections and Services (JoAnn Jacoby); (19) Pleasing Everyone: Expanding Library Services During Budget Cuts and Freezes (Dustin P. Larmore); (20) But ... I'm Not a Lawyer! Mistakes to Avoid in Negotiating Your First License Agreement (Ben Lea); (21) Making a Web Tutorial with Camtasia (Carol Lockhart); (22) Electronic Resource Licensing Fundamentals (Jo McClamroch); (23) Striking a Balance: Metadata Creation in Digital Library Projects (Holly Mercer); (24) Web Tutorials (Chris Niemeyer); (25) Clicking Outside the Bricks--Digital Sizzle and Faculty/Librarian Collaboration (Linda Parker); (26) Virtual Reference Realities: If You Build It, Will They Come? (Todd Quinn and Lea Briggs Simon); (27) The Learning Delivery System: New Twists for Design, Development, and Delivery (Darla Runyon and Roger Von Holzen); (28) Collecting for Quality-Electronic Journal Archives in the 21st Century (Ellen Safley and Carolyn Henebry); (29) Fighting Crime at Your Library with Web Cams (Barton Spencer); (30) Web-Based Assessment of Collaborative Library Services to Distance Learners (Marcia Stockham and Beth Turtle); (31) Implementing Electronic Reserves: Tools, Teamwork and Copyright (Suzanne Aras Vesely and Rebecca Lefebvre); (32) Map the Way to the Destination: Quality Service (Vicki Wainscott and Lisa Jennings); (33) E-Collaboration Between Reference and Interlibrary Loan (Cherie L. Weible and M. Kathleen Kern); (34) No Pain, Your Gain: Advice for Making Sound Ergonomic Decisions in Your Office (Patricia Wyatt); and (35) Adapting to the Changing Needs of Today's Students: Utilizing Library and Other Information Materials in the Classroom (Christy Zlatos). (Individual papers contain references.)