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The article discusses the work of the Jigsaw think tank that is a department of Internet company Google Inc.'s parent firm Alphabet Inc., and it mentions how Jigsaw's chief research scientist Lucas Dixon and his team are working on a strategy to prevent online trolling (Internet trolls) and facilitate civil discussion on the Internet. The negative impact that online trolling has on social media services such as Twitter is examined, along with artificial intelligence and deep learning.

The article offers information on a strategy devised by Jigsaw, an in-house think tank at Alphabet, the parent company of Google, that relies on artificial intelligence to solve the task of vetting floods of online comments. The proliferation of trolls, those who post mean comments on social media, is noted. Lucas Dixon, chief research scientist at Jigsaw, explains how the strategy works. The opinion of experts, such as former Google software engineer David Auerbach, on the strategy is cited.

The article offers information on a strategy devised by Jigsaw, an in-house think tank at Alphabet, the parent company of Google, that relies on artificial intelligence to solve the task of vetting floods of online comments. The proliferation of trolls, those who post mean comments on social media, is noted. Lucas Dixon, chief research scientist at Jigsaw, explains how the strategy works. The opinion of experts, such as former Google software engineer David Auerbach, on the strategy is cited.