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Effective communication with the press and public at large is critical during a crisis In the case of the chemical industry, that communication will be required at the time of [...]

The effective strategies for crisis communications, which was characterized by the former NYC Mayor Rudy Guiliani dealing with the aftermath of September 11th events, are presented in detail.

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The article focuses on the libraries in the U.S. that found relationships and generated results for the participating organizations and the communities they serve. Some of these partnerships are the Barclay Public Library District and Warrensburg/Latham School District and the Glen Carbon Centennial Library, Edwardsville/Glen Carbon Chamber of Commerce, and Lewis and Clark Community College. Their partnership raises the profiles of the library and expand their services and programs.

A personal narrative is presented which explores the author's experience of being relieved from her fear of flying after a pilot explained and calmed her from all her fears.

An introduction is presented in which the editor discusses various reports within the issue on topics including data and analysis from the "Public Library Funding and Technology Access" national surveys, the impact of the data on library services, and selected core services and emerging topics measured over the course of the surveys conducted since 1994.

The article offers information on the Digital Past project launched by the North Suburban Library System under an Educate and Automate grant in Illinois in 1998. The project allowed member libraries to learn the art of digitizing their local history collections. It has a collection of about 130,000 records contributed by various cultural institutions, such as the Lake County Discovery Museum. It also turned into a relational database in 2000 and Online Computer Library Center's (OCLC) ContentDM.

This article discusses having a crisis communication plan (CCP) in place for addressing the public and the media following any type of negative incident. Also, it stresses the importance of having a designated public information officer (PIO) to act as the primary liaison with the media agencies. The article lists the basics of communications, the reality of the media, putting a “face” on the organization, preparing employees and other key stakeholders, preparing the message, being honest, and checking your crisis readiness.

The article explores the story behind the feature story and an editorial on libraries published by the Chicago, Illinois area "Pioneer Press" newspapers on December 14-15, 2005. Randy Blaser, Lake County Bureau chief, nineteen-year "Pioneer Press" veteran, and supporter of area libraries, shares the motivation for the story. It took the staff about two weeks to import, extract, and mold the data to compare libraries.

The article presents the 40th anniversary pick for the North Suburban Library System (NSLS) Top Ten Trends. The idea of serving the unserved led to the creation of three new district libraries and three annexations to existing libraries with PLUS grants. In resource sharing, in 1995, libraries in NSLS launched an online community information network, NorthStarNet. NSLS's local history digitization project, Digital Past, started in 1998. In automation, NSLS financed a cooperative circulation system. Other trends include legislations, image building instituting the annual Membership Awards in 1993 for the efforts of library staff, trustees, e-organization and building a better Board.

The article presents information on NorthStarNet (NSN), an online community information network in Chicago, Illinois. The network was launched in 1995 in partnership with four public libraries coming under the North Suburban Library System (NSLS). These four libraries were then joined by libraries in the Suburban Library System and some more NSLS libraries. One NSN Library Coordinator was appointed by each library to oversee their library's community website. For successful product development, two small partnership committees were formed. According to Tom Kern, director or the Wauconda Area Library, in forming strong bonds with the community's most vital organizations, his library has used NSN to its great advantage.

The article reports on the online funding campaign for the Illinois Library Systems (ILS) through which 10,000 supporters of public libraries sent more than 20,000 e-mails to the offices of Illinois Governor and the Comptroller demanding the payment of the grant for 2010. The library system did not receive state funding since 2009 due to the financial crisis and the budget deficit in the state. It also reports on its effect on the special library services for the blind and physically disabled.

The article discusses the digital library program of Illinois called Digital Past, which was developed in 1998 through a state-funded Illinois Educate and Automate grant that converted the records of fifteen libraries in the North Suburban Library System (NSLS) in digitized form. It notes that the pioneering libraries digitization techniques has evolved from zip disks, to web entry, to uploading through OCLC's CONTENTdm, a content management software. It cites that a complete redesign of Digital Past is in process and the new features are highlighted.

The article offers tips for a successful library partnership. Get out of the library and inform potential partners on what the library has to offer and how it could benefit them. Ask the potential partners regarding the type of projects they have participated. Before making a commitment, look at ongoing work and determine what can be prioritized and need extra demands. In addition, all partners need to set objectives and timelines and assign roles and responsibilities.