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1. Who needs patient satisfaction surveys? Perspectives of Polish doctors, nurses, and patients

Author

Marcinowicz, Ludmiła, Sierżantowicz, Renata, Dudzik, Agnieszka, Sawicka-Powierza, Jolanta, Grajek, Zbysław, and Chlabicz, Sławomir

Abstract

Introduction. Patient satisfaction surveys are still popular tools for obtaining feedback on the quality of health care. Nonetheless, there is a paucity of data to indicate whether health care providers even want patients to assess the quality of care delivered. Neither it is certain whether patients are interested in participating in such surveys.

Published
2015
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