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Résumé:Le processus d'admission des résidents relativement plus âgés dans les établissements de soins de longue durée (SLD) a été largement étudié du point de vue de ces résidents, des membres de leur famille et des aidants. En revanche, le point de vue du personnel administratif directement impliqué auprès de ces résidents a été relativement peu étudié. Cet article présente les résultats d'une étude qualitative axée sur l'exploration des expériences vécues par le personnel administratif d'établissements de SLD qui est en contact avec les futurs résidents, les proches et les aidants pendant le processus d'admission. Les données issues d'entretiens semi-structurés réalisés avec sept participants indiquent qu'ils assument fréquemment des rôles et des tâches qui vont au-delà de leur description de travail officielle. Les participants ont reconnu le lourd fardeau que la nature stressante de leur travail impose sur leur santé et leur bien-être, mais ont souvent normalisé ces pressions, qui sont vues comme des responsabilités professionnelles, voire personnelles, visant à aider les autres. Les recommandations sur l'amélioration du processus d'admission ont mis en évidence le manque de critique du système de SLD, bien que celui-ci soit à l'origine des défis qui y façonnent quotidiennement le travail.Abstract:The process of admission of, typically, older residents into long-term care (LTC) has been greatly examined from the perspectives of the residents and their family members/caregivers. However, the viewpoint of the administrative staff directly involved has been left relatively unexamined. This article highlights findings from a qualitative study focused on exploring the lived experiences of LTC administrative staff working with residents-to-be and families/caregivers during the admissions process. Data from semi-structured interviews with seven participants indicate that these individuals often take on roles/tasks that go beyond the scope of their official work descriptions. Participants acknowledged the heavy toll of the stressful nature of their work on their health/well-being, but often normalized the pressures as part of their professional, if not personal, responsibilities to help others. Recommendations on improving the admissions process highlighted the lack of critique of the LTC system, despite its responsibility for the challenges that shape their day-to-day work.

AbstractThe process of admission of, typically, older residents into long-term care (LTC) has been greatly examined from the perspectives of the residents and their family members/caregivers. However, the viewpoint of the administrative staff directly involved has been left relatively unexamined. This article highlights findings from a qualitative study focused on exploring the lived experiences of LTC administrative staff working with residents-to-be and families/caregivers during the admissions process. Data from semi-structured interviews with seven participants indicate that these individuals often take on roles/tasks that go beyond the scope of their official work descriptions. Participants acknowledged the heavy toll of the stressful nature of their work on their health/well-being, but often normalized the pressures as part of their professional, if not personal, responsibilities to help others. Recommendations on improving the admissions process highlighted the lack of critique of the LTC system, despite its responsibility for the challenges that shape their day-to-day work.

ABSTRACTThe purpose of this article is to explore how social forces related to the corporatization of universities play out at the granular level of institutional mission and vision statements in the racialized context of Canadian Kinesiology. The stated aims of Canadian Kinesiology academic units (N = 36) were collected from their public-facing websites, and we conducted a critical discourses analysis of our evidence. We argue that mission and vision statements construct Kinesiology as an altruistic and impactful scholarly project and conceal the contested nature of health, scientific knowledge, and community engagement in the field. Careful analysis of the data, with particular attention paid to that which is unspoken, silenced or erased, highlights how these guiding declarations can renew the field’s underlying racial and colonial logics. To conclude, we note instances when programs use institutional statements to unsettle dominant scripts and open possibilities to work toward a more progressive and just Kinesiology.

People of South‐Asian origin have an increased prevalence of coronary artery disease. Although cardiac rehabilitation (CR) is effective, South Asians are among the least likely people to participate in these programs. Automatic referral increases CR use and may reduce access inequalities. This study qualitatively explored whether CR referral knowledge and access varied among South‐Asian patients. Participants were South‐Asian cardiac patients receiving treatment at hospitals in Ontario, Canada. Each hospital refers to CR via one of four methods: automatically through paper or electronically, through discussion with allied health professionals (liaison referral), or through referral at the physician's discretion. Data were collected via interviews and analyzed using interpretive‐descriptive analysis. Four themes emerged: the importance of predischarge CR discussions with healthcare providers, limited knowledge of CR, ease of the referral process for facilitators of CR attendance, and participants' needs for personal autonomy regarding their decision to attend CR. Liaison referral was perceived to be the most suitable referral method for participants. It facilitated communication between patients and providers, ensuring improved understanding of CR. Automatic referral may not be as well suited to this population because of reduced patient‐provider communication.