1. The influence of organizational interpersonal climate on the belonging, well-being, and citizenship behaviors of tourism practitioners
- Author
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Su, Lujun, Li, Mengyuan, and Swanson, Scott R.
- Abstract
Based on social information processing theory and need-to-belong theory, an online survey and four experiments were conducted in an effort to better understand how organizational interpersonal climate affects the organizational sense of belonging, occupational well-being, and organizational citizenship behaviors of tourism practitioners. A tight organizational interpersonal climate had a greater positive impact on the organizational sense of belonging and occupational well-being of tourism practitioners, when compared to a loose climate condition. Occupational well-being had a positive impact on organizational citizenship behaviors, with sense of belonging acting to partially mediate the organizational interpersonal climate on occupational well-being relationship. Organizational sense of belonging and occupational well-being mediated the interpersonal climate on citizenship behaviors relationship. Workgroup size was found to moderate the relationship between organizational interpersonal climate, organizational sense of belonging, and occupational well-being. Theoretical and practical implications of the findings are discussed.
- Published
- 2024
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