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Your search keyword '"Lau, Michael"' showing total 4 results
Start Over Author "Lau, Michael" Publication Type News
4 results on '"Lau, Michael"'

1. From data to information: a final look at the 'magnificent seven'

Author

Lau, Michael

Subjects
Business, Health, Health care industry, Psychology and mental health
Abstract

To fulfill the requirements of the 'Performance Measure Outline' (PMO), and to help change data into information, an organization has at its disposal various quality-control tools. Previous articles in this [...]

Published
2002

2. More useful tools for analyzing performance data

Author

Lau, Michael

Subjects
Business, Health, Health care industry, Psychology and mental health
Abstract

North Central Behavioral Health Systems Inc. The first article in this series discussed the 'Performance Measure Outline,' and specifically the concept of transforming data into information (see March 2002 issue). [...]

Published
2002

3. Trying to measure performance? Use of this outline will help

Author

Lau, Michael

Subjects
Business, Health, Health care industry, Psychology and mental health
Abstract

North Central Behavioral Health Systems Inc. In recent years, performance improvement has become a mainstay of an organization's operations both on the clinical side and the business side. This awareness [...]

Published
2002

4. Using a control chart to analyze performance data

Author

Lau, Michael

Subjects
Business, Health, Health care industry, Psychology and mental health
Abstract

In last month's issue I described the Performance Measurement Outline (PMO), which consists of five components: identifying the functional area within the organization to which the performance measure applies; completely [...]

Published
2002

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