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In this series of articles the term 'product' will be used to denote the broad range of commercial digital products from software apps to devices, sub-systems, systems, and ultimately integrated [...]

Byline: Elizabeth Tarter and Lauren Fox Threats were made to a University of North Florida student over Instagram direct messages on Monday, threatening to kill the student if they did [...]

GOP needs to return to higher order of conservatism National political pundits are speculating whether the Republican Party needs a makeover to survive. Because of Georgia's changing population, this question [...]

Shootings in crossfire Responses to 'Shootings are insane, but so is response,'' @issue, April 12. More of the same from anti-gun crowd Cynthia Tucker's Sunday column amounted to hardly anything [...]

Ex-senator mischaracterizes today's CIA Former U.S. Sen. Bob Graham's opinion column grossly mischaracterizes today's Central Intelligence Agency ('Panetta right one to repair CIA,' @issue, Jan. 27). Under Director Mike Hayden's [...]

Hamas doesn't want civilians safe or peace Regarding the opinion column 'Olmert blocked from peace goal,' @issue, Dec. 30: Israel isn't the obstacle to peace; Hamas is. It has lobbed [...]

In small ways, new technologies and new companies rearrange the software marketplace virtually every week. But lately we've seen evidence of much broader changes in the competitive landscape. New channels […]

For most of the last ten years, software companies have managed to keep their customers at arm's length. Dealers, consultants, and other third party organizations have always handled the face-to-face […]

We've become increasingly skeptical about self-proclaimed technology revolutions: Like Third World political upheavals, most seem to fizzle out after a few weeks of mass meetings and stirring manifestos; then the […]

SC0001 (Tabular Data and Other Figures Omitted) As the software industry grows more competitive, sales departments have begun to play an increasingly strategic role. Great products and well-conceived marketing programs […]

THE 1990 SOFT . LETTER 100 Is the software business about to run out of steam? Apparently not, judging from this year's Soft . letter 100, our annual ranking of […]

BENCHMARK SURVEY: TECHNICAL SUPPORT Lately, the software industry has begun to take a fresh look at a perennial problem--technical support. Developers have been trimming their warranty periods and rewriting corporate […]

WHY THE SEARCH FOR EXTRATERRESTRIALS IS BETTER THAN FAITH The search for extraterrestrial intelligence (SETI) is nearing its fortieth anniversary. Since its origin with the Ozma Project, directed by astronomer [...]

O GIVE YE PRAISE EUROPANS The statement that extraterrestrial intelligence exists or doesn't can have the parallel statement that God exists or doesn't. Some people say there's already sufficient evidence [...]

POSTSCRIPT: Yes, the rumors are true: Soft-letter is getting into the conference business. But no, we're not going to produce another shrimp-and-schmooze event for CEOs. Instead, we've decided to host […]

POSTSCRIPT: Over the past year, our modest newsletter venture has turned into a somewhat more complicated business. We now produce two newsletters Soft*letter and SLC, our monthly classified publication), three […]

One of the reasons we've produced this series of Benchmark Surveys has been to identify performance metrics--for example, revenue per employee, tech support call volumes, and inventory turnover ratios--that have […]

The article offers the world news briefs as of April 25 - May 8, 2014, recommendations of Yachting New Zealand lawyers in the case of the yacht racing team Oracle Team USA, demonstration of Asian carp by Clint Carter from Carter's Fish Market in Springfield, Illinois, as a good eating option and.

Did we really promise to run another limerick contest? Well, yes. And a few diehards won't let us forget that momentary lapse in judgment. So, reluctantly, we're announcing The Second […]