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Your search keyword '"Voss, Chris"' showing total 3 results
Start Over Author "Voss, Chris" Publication Type News
3 results on '"Voss, Chris"'

1. There's a strategy even to empathy

Author

Voss, Chris

Subjects
Business, general
Abstract

It's entirely possible to negotiate with difficult people, either formally in a corporate setting or, as Chris Voss (CEO of The Black Swan Group) once experienced, at customs while trying [...]

Published
2021

2. Severe thunderstorms hit area

Author

Voss, Chris

Subjects
Storms -- Forecasts and trends -- Washington, D.C., Market trend/market analysis, Business, Computers and office automation industries, Telecommunications industry
Abstract

Byline: Chris Voss Chris Voss , manager of the Montgomery County Emergency Operations Center, was online Thursday, Aug. 12, at 10:30 a.m. ET to discuss the latest information and news [...]

Published
2010

3. Are you being served? Feedback can really make a difference. Chris Voss analyses whether the stiff upper lip is bad for business in Britain, through a comparison with the US

Author

Voss, Chris

Subjects
British -- Behavior, Consumer behavior -- Comparative analysis, Advertising, marketing and public relations, Business
Abstract

Ask any American about the British character and they will say that one of the most striking things is how they put up with poor service without complaint. The stiff [...]

Published
2004

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