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QUOTE: 'There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.' --Walton, Sam [...]

QUOTE: 'There's a lot more business out there in small town America than I ever dreamed of.' --Walton, Sam SUBJECT: [...]

QUOTE: 'We let folks know we're interested in them and that they're vital to us. cause they are.' --Walton, Sam SUBJECT: [...]

QUOTE: 'High expectations are the key to everything.' --Walton, Sam SUBJECT: [...]

QUOTE: 'Outstanding leaders go out of the way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.' --Walton, Sam SUBJECT: Leaders [...]

QUOTE: 'Capital isn't scarce; vision is.' --Walton, Sam SUBJECT: [...]

QUOTE: 'I have always been driven to buck the system, to innovate, to take things beyond where they've been.' --Walton, Sam SUBJECT: [...]

QUOTE: 'I had to pick myself up and get on with it, do it all over again, only even better this time.' --Walton, Sam SUBJECT: [...]