Examines the impact of the September 2001 terrorist attack on the World Trade Center (WTC) in New York City on Kemper Insurance. Background on the destruction of the office of Kemper Casualty, a division of Kemper Insurance, in the WTC; Information on the decision of the company to transform its paper files into a digital format; Details on the use of a content management software to transfer the paper files of Kemper.
Published
2002
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