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The content found online and in the electronic media has changed the dynamics of how libraries operate and manage their mission. In general, the idea of what a library is and offers is still very simplistic and biased. For most people, libraries are the places where one can obtain information. However, accessing information is becoming easier thanks to computers, networks and the digital format, thus making it possible to have access to any information at any time and place with the arrival of mobile devices. In contrast, 21st century libraries are multi-faceted and inclusive spaces that encourage citizens participation from various perspectives. In many cases, librarians have become in masters at training on the use of digital library services and many libraries have evolved into technology training centres that offer free or inexpensive training through a wide variety of means. Today's librarians are more than managers of books, videos and digital files but they are also key members in the community and its public relations. Many of them organize and host events in the community. The library's network, together with other libraries and systems, are essential to promote interaction and to increase the quality of the available materials for their users. [ABSTRACT FROM AUTHOR]