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In 2017, librarians in the Information Services Office (ISO) of the National Institute of Standards and Technology (NIST) expanded ISO's bibliometric analysis services to include topical network analysis, bibliographic text mining, and deeper collaborations with stakeholders. The new services help NIST divisions and offices systematically assess research portfolios, document internal and external collaborations, and identify strategic areas for future research. While robust quantitative analysis has been the key to conducting bibliometric analyses and creating visualizations, collaborative relationships with customers are just as critical to understanding impacts and delivering the right answers to the right questions. This paper describes several use cases highlighting the new services, including a network visualization and cluster analysis to identify emerging research topics; an exploration of keywords in a single research area over the course of a decade; and a structured evaluation of collaborations within and outside of our institution. [ABSTRACT FROM AUTHOR]

An interview with Special Libraries Association (SLA) member, Sarah Shujah is presented. When asked about what inspired her to write her paper on Library Hackfest she said that the topic would help in computer science, engineering librarians, and integration of information literacy. Shujah spoke about her interest in libraries from childhood and how she realized her long term goal of becoming a librarian. She discussed about her plans for 2015 and her interests in information literacy.

An interview with Dee Baldwin is presented, whose paper at SLA 2012 Annual Conference in Chicago, was judged one of the best. When asked about the most positive surprise that resulted from the implementation process as she looks back on the project, she mentioned that best thing was how well it was received by the students. She also talks about unsettling technology upgrades and allocation of the responsibilities to the colleagues.

In the article the authors highlight the presentation "So, They Say You Have to Publish" by the BioMedical & Life Sciences Division of the Special Libraries Association (SLA). The presentation examined the phenomenon of subject specialists publishing articles in key journals in their fields, and announced the names of universities whose librarians published the most papers. The authors explore the benefits of publishing, as well as the compensation and credit issues.

The article offers news updates on online content quality and book circulation. Demand Media Inc. is shutting down a popular program, and will post longer, higher-quality articles online. A new HarperCollins policy will allow e-books to be checked-out only 26 times after which libraries will have to repurchase the license. A survey by Gartner, Inc. revealed that the preference paper or screens for reading is almost equal among readers.