1. Face-Off.
- Author
-
Kurutz, Steve
- Subjects
- *
PHOTOGRAPHY industry , *COMMERCIAL photography , *PHOTOGRAPHIC film , *BUSINESS ethics , *AMERICAN business enterprises , *PHOTOGRAPHERS , *CUSTOMER services - Abstract
Reports on the conflict between the owners of two New York film developing labs, Ray Higgs of Company Photo and Raja Sethuraman of Coloredge. Background on the conflict; Difficulties posed by the dispute for New York's commercial and art photographers, including Annie Leibovitz; Case brought by Coloredge against Higgs, accusing him of unethical business practices and a failure to pay invoices; Higgs' background in film development; Description of the work done at film development labs; Higgs' reputation for personalized customer service; Complaints about Higgs from his colleagues; Domination of the business by Indian-Americans.
- Published
- 2003