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This chapter from Transnational Leadership Development teaches how to communicate across cultures focusing on the interaction between the speakers (direct–indirect), the shared and disparate meaning of words, expressions, and phrases (words–expressions), and to the style of delivering the message (linear–circular). Filled with examples it features a model for communicating more effectively across cultural differences including listening more effectively, forms of inquiry, voicing thoughts and feelings, and empathy.

This chapter from Transnational Leadership Development introduces leaders to the contrasts that exist between those raised in cultures that focus primarily on the needs and interests of the individual—I-centric cultures—and those raised in cultures that place primary emphasis on the collective needs of the group (family, work team, organization, society, etc.)—we-centric cultures. It covers behaviors, expectations, how to manage their performance, and how to get them working together.

Includes index.

This work draws from entertaining real-life stories to illustrate real-world solutions. It shows readers how to handle a wide range of difficult types, including: The Impossible'I's: Incompetents, Idiots, and Imbeciles - clueless employees who simply don't know what they're doing, I've Got a Problem - employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues, The Party-Time Performer - the employee who, although great with people, constantly turns work-time into fun-time.

Many books exist on selling real estate, and many exist on making presentations - but none exist on making real estate presentations! Agents'ability to pitch and give impressive presentations will become more important to the sale as the real estate market becomes tougher. Author Remley is an active speaker, and very involved in the National Association of Realtors and their real estate school'Realty U.'He has his own audio programs, webseminars, and a popular coaching program. He is also being mentored by our very own Ken Edwards, and learning Ken's secrets to promoting his book. Ken knows about making great presentations. Within two years of obtaining his real estate license, he was listed in the top 1 per cent of Realtors nationwide. He has won the Instructor of the Year award on Realty U, and has gone on to own a network of 11 real estate offices in the southern region

Includes index.

Includes index.

More than 365 pre-typed, ready-to-use business letter for all occasions!

Includes indexes.