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The integration of artificial intelligence (AI) into libraries marks an evolution towards “smart libraries,” tailored to current technological and educational needs. These institutions are leveraging AI to enhance user experience, offering everything from personalized recommendations to advanced search services and efficient data management. However, this advancement also poses challenges, such as data privacy and the reliability of AI-generated information. Libraries are leading AI literacy efforts, empowering their users to interact responsibly with this technology and preparing them for the digital job market of the future. In this context, libraries continue to be crucial as spaces for continuous learning and equitable access to knowledge in a society increasingly influenced by AI. [ABSTRACT FROM AUTHOR]

Diversity, Equity, and Inclusion (DEI) are fundamental principles, acknowledged for their crucial role in providing opportunities for all individuals. Libraries, serving as democratic and integrative spaces, lead initiatives to foster inclusion and diversity. In library design, there is a strong emphasis on the need for inclusive spaces, diverse collections, digital access for all, and inclusive educational programs. This comprehensive approach reflects the transformation of libraries into dynamic centers actively promoting inclusion and diversity, redefining their purpose as catalysts for social change, and contributing to equitable access to information in the knowledge society. [ABSTRACT FROM AUTHOR]

The content found online and in the electronic media has changed the dynamics of how libraries operate and manage their mission. In general, the idea of what a library is and offers is still very simplistic and biased. For most people, libraries are the places where one can obtain information. However, accessing information is becoming easier thanks to computers, networks and the digital format, thus making it possible to have access to any information at any time and place with the arrival of mobile devices. In contrast, 21st century libraries are multi-faceted and inclusive spaces that encourage citizens participation from various perspectives. In many cases, librarians have become in masters at training on the use of digital library services and many libraries have evolved into technology training centres that offer free or inexpensive training through a wide variety of means. Today's librarians are more than managers of books, videos and digital files but they are also key members in the community and its public relations. Many of them organize and host events in the community. The library's network, together with other libraries and systems, are essential to promote interaction and to increase the quality of the available materials for their users. [ABSTRACT FROM AUTHOR]