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Purpose: This study aims to evaluate the current situation of education for sustainable development, climate change education and environmental education in a nationwide context. Methodologically, this study calls for more research to go beyond case studies and take a similar approach to examine university curricula and facilitate cross-country comparisons. Design/methodology/approach: This paper examines the status of climate and sustainability curricula in Taiwan's higher education system. Using the course catalog for the 2020–2021 academic year, the authors constructed a unique data set that includes 1,827 courses at 29 major universities in Taiwan. In each institution, the authors search for course titles that include "climate," "sustainable/sustainability" and "environment/environmental" as keywords and code the courses according to their disciplines. Findings: The finding highlights the variations across institutional types and subject matters. Public universities have an average of 4.94 related courses per 1,000 students, whereas private universities have only 3.13. In general, the relevant courses are more concentrated in the STEM and bioscience fields. The curricula, however, are seriously constrained by the disciplinary structure and foster few transdisciplinary perspectives. Originality/value: The authors seek to go beyond case studies and offer one of the most comprehensive curricula samples at the national level. Taiwan adds an important data point, as the current literature focuses heavily on the USA and Europe. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this study is to develop and empirically test a model that can predict factors affecting student recycling behavior. The theoretical model was based on motivation, place attachment, environmental concern and interpersonal altruism. Design/methodology/approach: A cross-sectional study was conducted with college students in Taiwan using self-report questionnaires. Of the 800 distributed questionnaires, 523 were completed (response rate of 65.4%) and were analyzed using structural equation modeling. Partial least squares (PLS) were used to test the models and hypotheses. Findings: The results showed that environmental concern, motivation, interpersonal altruism and place attachment have significant positive effects on recycling behavior and motivation and place attachment have significant positive effects on interpersonal altruism. This research contributes to the existing literature by discriminating between two sorts of motivation: intrinsic and extrinsic. Based on these findings, suggestions for future research and practical implications are presented. Originality/value: Few studies have linked motivation, interpersonal altruism, environmental concern and place attachment to recycling behavior. Therefore, this study aimed to explore these relationships, specifically as they affect college students' behavior. This paper anticipates that increased knowledge about recycling behavior could be used to support the wider adoption of recycling practices. [ABSTRACT FROM AUTHOR]

Purpose: This response paper aims to comment on specific aspects of the position paper. Design/methodology/approach: In this paper, the author presents a response to Fischer et al.'s contribution on "The Challenge for the Digital Age: Making Learning a Part of Life." While imperatives and narratives of learning in the future have been well articulated in the literature, their paper provides insights into lifelong learning in the digital age. Findings: The author raises comments on the comprehensiveness of the lifelong learning perspectives and the calls to action. Over the years, with multiyear efforts on the research-based evolution of the design, implementation and adoption of technology-supported learning environments in some parts of the world, the author believes well-researched innovative pedagogy and design principles have already to some extent impacted transformation of learning and teaching in normal schools. By referring to the work in the running of a model school in Taiwan, the author demonstrate some of the pathways that can guide innovation and work towards operationalizing a futuristic vision that is resonant with the one painted in the paper. The paper will end with some comments on how narratives on the future of learning will evolve. Originality/value: In trying to understand the lens that the vision would bring to learning on the digital edge, the author has provided commentaries to probe into the comprehensiveness of their vision of future learning. From an Asian perspective, the author describes one effort that can help make progress in moving towards this vision. It involves realizing the vision by grounding our designs in real experiments or instantiations, such as the interest-driven creator (IDC) experimental school in Taiwan, and highlight past research efforts which have been successful in transformation of classrooms and schools such as developing seamless learning for connecting learning in different spaces afforded by mobile digital devices. [ABSTRACT FROM AUTHOR]

Purpose: This paper aims to examine how situational factors with social support affecting purchase intention in social commerce (SC). In Taiwan's SC, the relationship between trust belief and purchase intention has always been a key issue. Design/methodology/approach: This study presents a research model that comprises five hypothesis with five constructs, including situational factors, social support, senses, trust belief and purchase intention. The model is tested on data collected from 532 valid samples in Taiwan, using structural equation modeling. The results show that, in order of importance, control senses and raise mediation trust belief reach the better purchase intention. Findings: The findings of the study provide practical insights in understanding how seller should notice consumer's trust belief, in order to enhance purchase intention for the SC as a whole. Originality/value: Much existing consumer behavior research is focused on decision making rather than the trust belief themselves. Accordingly, analyzing how senses influence trust belief and purchase intention is an important issue in SC. [ABSTRACT FROM AUTHOR]

Purpose: In this paper, the authors examined the changes in labour unrest and labour quality brought by high labour standards over a considerable period in Taiwan. Then, the authors studied the role of these changes in predicting the inflow of foreign direct investment (IFDI) in the country. To test the role, the authors measured the differences in effects of the two changes on wages, working hours and employment opportunities of skilled female and skilled male workers in FDI-intensive and non-intensive industries. Design/methodology/approach: Using a model built on pooled cross-sectional time-series data from 1999 to 2012, the authors measured the effect of changes in labour unrest and the presence of skilled workers on the net inflow of FDI. Using data from the Manpower Utilisation Survey (MUS), the authors applied differences–in–Differences-in--ddifferences- (DDD) and differences–in–Differences-in-ddifferences-in--differences- (DDDD) estimation methods to test the effect of changes in labour unrest and labour quality on three labour market outcomes, namely wages, working hours and job opportunities of skilled workforce. Findings: Increasing labour unrest affected the employment opportunities of almost every unemployed person seeking skilled jobs in Taiwan. When the authors compared the adverse effect of high labour standards on employment opportunities and working hours, the authors found women looking for skilled jobs in foreign-owned firms to be the worst affected. Besides, foreign firms paid different wages to skilled educated men than what foreign firms' domestic counterparts paid to skilled educated men employed in Taiwanese firms. Practical implications: An in-depth analysis of changes in labour unrest and presence of skilled workers because of high labour standards and the extent to which such changes helped the nation to attract FDI should be useful to policymakers interested in understanding the impact of legislative measures and policy reforms on labour market outcomes across industry types, which matter to foreign investors. If changes in labour unrest and labour quality influenced the inflow of FDI more to firms in one set of industries than the others, the same should have a bearing on revamping of future enactment and enforcement in Taiwan. Originality/value: Current study findings would not only provide broad lessons to policymakers in Taiwan but findings of the authors' country case study should be able to guide growing economies that are equally careful whilst raising the labour standards as most fear that high labour standards can deter inflow of FDI because of increasing labour cost. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to examine the "external effect" of a migrated star player on their domestic sport industries. By exploring the new aspect of star power, this study provides important insight and critical implication to many relevant stakeholders in the professional sports league. Particularly, this is critical under the recent circumstance where the globalization of sports products becomes the central strategic issue of the world-class leagues. Design/methodology/approach: In this paper, the external effect of star players migrated from three Asian leagues (Japan, Korea and Taiwan) to Major League Baseball in the USA, the world-class baseball league, on their domestic league attendance demand was empirically investigated. For the analysis, comprehensive historical data from various reliable sources from each league were collected. Findings: The findings of the paper strongly support the external effect of migrated stars significantly existing in all the three leagues. The effect is consistent across various measurements of migrated star players. More interestingly, the effect was found to be mixed across different leagues; for example, migrated star players increases in domestic league attendance in Japan, while it decreases in Korea and Taiwan. This indicates that the external effect of migrated star players depends on the characteristics of the domestic leagues. In addition, it was found that the external effect was substantial enough to compare to the effect of major demand drivers such as team winning, competitive balance and star power. For managerial implications, this study also provides revenue projections induced by the impact of migrated star players. Originality/value: This study opens a new chapter related to star power topic and immediately calls for future studies regarding this external effect, particularly, theoretical and behavioral approaches. [ABSTRACT FROM AUTHOR]

Purpose: Taiwan experiences frequent seismic activity. Major earthquakes in recent history have seriously damaged the school buildings. School buildings in Taiwan are intended to serve both as places of education and as temporary shelters in the aftermath of major earthquakes. Therefore, the seismic performance assessments of school buildings are critical issues that deserve investigation. Design/methodology/approach: This paper develops a methodology that uses principal component analysis to generalize the seismic factors from the basic seismic parameters of school buildings, uses data mining to cluster different school building sizes and uses grey theory to analyze the relationship between seismic factors and the seismic performance of school buildings. Additionally, this paper employs the Artificial Neural Network (ANN) to deduce the seismic assessment model for school buildings. Finally, it adopts support vector machine to validate the ANN's deductive results. Findings: An empirical study was conducted on 326 school buildings in the central area of Taichung City, Taiwan, to illustrate the effectiveness of the proposed approach. Results show that thickness of wall and width of middle-row column relate significantly with school-building seismic performance. Originality/value: This paper provides a model that structural engineers or architects may use to design school buildings that are adequately resistant to earthquakes as well as a reference for future academic research. [ABSTRACT FROM AUTHOR]

Purpose: In the current study, the researchers tracked the steps that were taken (in the past 20 years after the occurrence of the 921 earthquake) to enhance the safety of students and teachers on campus by rebuilding the schools according to higher standards. Additionally, the researchers analyzed the process of school reconstruction in Taiwan after the Chi-Chi earthquake, as well as the resilience of the rebuilt schools. Design/methodology/approach: This paper collected extensive relevant literature to serve as a basis for data analysis. Subsequently, they examined the conditions of selected schools before and after they were affected by the earthquake, as well as the reconstruction process of these schools. The purposive sampling method was also adopted to assemble a unique and representative sample. Findings: This study concluded a new disaster risk reduction education system in Taiwan, from safe learning facilities, school disaster management and risk reduction and resilience education perspectives. It encouraged school and community collaboration regarding establishing a comprehensive disaster management framework. Originality/value: The paper kept tracks of how schools recovered and restored after the 921 earthquake based on global disaster management trends and local disaster risk reduction education. It also highlighted the major changes within the school resilience system and the importance of disaster risk reduction education in Taiwan. [ABSTRACT FROM AUTHOR]

Purpose: According to human capital theory, companies derive economic value from the knowledge, skills and abilities (KSAs) of their employees. Research conducted by strategic human resource management has focused on how investment in human capital can create a competitive advantage for an organization. The purpose of the paper is, therefore, to investigate how the choice of different human capital acquisition strategies – "make or buy" – can influence employee attitudes and behavior. Design/methodology/approach: This study explores the relationship between internal and external human capital strategies and employee's attitudes and behavior in Taiwan's IC (integrated circuit) design industry. The cross-sectional dataset derives from a sample of 49 human resource departments and 497 employees from 25 different IC design companies. Findings: The findings indicate that the decisions made on human capital strategies have an important influence on employee's attitude and behavior. The results also show that a climate of trust and perceived organizational support is a cross-level mechanism for both human capital strategy and employees' attitudes and behavior. Originality/value: There has been little research on the cross-level analysis of human capital acquisition strategies that can influence employee's attitudes and behavior. This study verified that internal and external human capital strategies do affect employees' individual perceptions of organizational support via the organizational-level climate of trust, which in turn influences employees' attitudes and behavior. This cross-level mechanism indeed will facilitate new insights into the nature of strategic human resource management. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to explore the effects of place attachment and risk perception with bounded rationality on the willingness to live in a high-earthquake-risk area. Design/methodology/approach: The study establishes a hypothetical model on the basis of the theory of planned behavior, place attachment and risk perception. A structural equation model (SEM) measures the relationships between the variables. Findings: Place attachment affects individuals and their preferences; it makes them willing to continue living in high-earthquake-risk areas. Additionally, risk perception with bounded rationality (fatalism and optimism bias) might make people believe there is only a slight risk of physical injury or property damage. The overall findings moderately suggest that land-use regulations along fault zone areas are not necessarily driving households away, and such allowance of residential use in the current zoning regulation might mislead people that it is a safe area. Research limitations/implications: This study uses questionnaires in fault zone-regulated areas where only the fault line has zoning regulations. In addition, the application of SEM has to build upon theory and further examine both direct and indirect effects. The assessment criteria of the model might be limited by the sample amount, causing certain model-fitting results, which are not that significant. The overall findings might be limited by the geographical location and cannot be generalized to other areas in Taiwan. Practical implications: A more thorough assessment of land-use planning in earthquake-risk areas should consider households' risk perceptions and adaptation behaviors. Originality/value: Land-use regulations along fault zone areas might reveal earthquake risk in such areas or mislead people that it is a safe area. Place attachment and risk perceptions might affect individuals' judgments of whether such risk exists or not. The results could be referred to disaster management in high-earthquake-risk areas. [ABSTRACT FROM AUTHOR]

Purpose: This paper aims to explore the impact of corporate social responsibility and hypocrisy on the relationship among psychological contract violation, trust and perceived betrayal. Design/methodology/approach: This study used purposive sampling and selected students in Taiwan as the research participants. The theory of psychological contract violation and consumer awareness process in violation hypocrisy on psychological contract violation were used to investigate the effect of its impact on trust and perceived betrayal. Then, the moderating effect of social responsibility and hypocritical on trust, and the mediating effect of trust between psychological contract violation and perceived betrayal were analyzed. Findings: The results indicated that hypocrisy had a significant and negative impact on psychological contract violation toward trust; hypocrisy had a significantly positive impact on psychological contract violation toward perceived betrayal; trust had a significantly negative impact on perceived betrayal; perceived betrayal had a significantly positive impact on both direct and indirect revenges; trust had a mediating effect between hypocrisy toward psychological contract violation and perceived betrayal; and higher hypocrisy would produce a stronger effect through trust on the relationships between hypocrisy toward psychological contract violation and perceived betrayal. Originality/value: Perception of consumers would differ whenever there were failures of service recovery occurred; especially, stronger betrayal feeling would be perceived with the companies who emphasized social responsibility and did not carry out what they should do. Research results could be references for companies whom advertising and praising social responsibility. [ABSTRACT FROM AUTHOR]

Purpose: Although intellectual capital (IC) has been proven to be value-added for companies, the drivers of IC performance remain an under-researched area. From the perspective of corporate governance, the purpose of this paper is to examine how controlling the ownership of shareholders would influence IC performance. Design/methodology/approach: This study utilized value-added intellectual capital (VAICTM) and its subcomponents, namely human capital, structural capital and capital employed efficiencies, to proxy for IC performance and regression analyses to assess the association between controlling the ownership of shareholders and the IC performance of Taiwanese listed semiconductor firms for the years 2009–2017. Findings: Results show that controlling the ownership of shareholders is nonlinearly related to IC performance. Specifically, controlling their ownership positively affects the level of IC performance up to an optimal point before it turns to be a negative relationship thereafter. Practical implications: The results of this study can help policy makers and other stakeholders understand the role of controlling shareholders in determining IC performance. The findings of this study suggest a nonlinear relationship between controlling the ownership of shareholders and IC. Originality/value: This study provides an extended perspective in studies related to the determinants of IC by considering the resources provided by controlling shareholders. The definitions of controlling interests and IC applied in this study are compared and aligned with those found in the International Financial Reporting Standard 10 – Consolidated Financial Statements and the International Integrated Reporting Council, respectively. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to examine the factors influencing ambidextrous governance and risk management on repurchase intention in social commerce. Design/methodology/approach: A novel research model comprises nine research hypotheses with six constructs, including three dimensions of social capital (structural, relational and cognitive), contracts, relational risk and repurchase intention. The hypotheses are tested on data collected from 395 usable responses in Taiwan, using structural equation modeling. Findings: The findings of this study indicate that online merchants should reinforce their collaborative behavior and activities to improve ambidextrous governance mechanisms, and thus enhance repurchase intention. Research limitations/implications: The resultant findings only reflect the setting of Taiwan's social commerce marketplace. With the research model developed, future research on cross-country studies of various forms of social networking sites would be worth conducting to determine regional differences in the development of social commerce activities. Originality/value: Ambidextrous governance mechanisms have been gaining attention in buyer–supplier relationships. Extending ambidexterity research to the social commerce domain, the authors focus on ambidextrous governance that can include social and contractual governance elements. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to construct and test an antecedent relationship path model for the leisure involvement of Taiwan expatriate managers working in Mainland China. A leisure temporal-spatial involvement (LTSI) was developed. Design/methodology/approach: Burnout, perceived freedom in leisure and leisure coping strategies were proposed in the conceptual model as antecedents of leisure involvement. A questionnaire survey gathered information on the characteristics of respondents, including demographic/socio-economic details, expatriate profile and leisure activity participation. Confirmatory factor analysis and structural equation modeling were used in this research to measure the relationships among the four scale variables (job burnout, perceived freedom in leisure, leisure coping strategies and leisure involvement). Findings: The expatriate managers experienced high burnout levels, particularly in the form of exhaustion. Their leisure involvement was mainly influenced by perceived freedom in leisure. Research limitations/implications: This work contributes to the research on leisure and expatriation in several ways. It is one of the first empirical studies to examine prominent leisure concepts (freedom, coping and involvement) within the milieu of expatriation. The findings provide further support to the notion of the "presumed cultural similarity paradox," in that expatriates of Chinese ethnicity still had significant adjustment difficulties in Mainland China. The research again confirms the challenges of Mainland China as an expatriation destination. Practical implications: The research results have significant practical value and may assist Taiwan-capital enterprises in improving expatriates' leisure life management. The section on Managerial and policy implications outlines the implications for the actors involved. Social implications: This work has social implications since the Taiwan expatriate managers are not effectively adjusting to their work–life environments in Guangzhou. Greater social contact between locals and these managers is recommended in the future. Originality/value: A new scale for leisure involvement (LTSI), expressed in temporal and spatial dimensions, is developed to fit the particular situations faced by expatriates. This is also one of only a few empirical research studies to consider leisure involvement within an expatriation framework. [ABSTRACT FROM AUTHOR]

Purpose: Study location may cause a different type of socio-demographic, body mass index (BMI), study intensity and food-related behavior. The increasing number of Indonesia students who study abroad to Taiwan is interesting to be examined those factors related. The purpose of this study is to examine the food-related behavior of Indonesian college students in different study location. Design/methodology/approach: A descriptive cross-sectional study design was used to administer questionnaires assessing socio-demographic, BMI, study intensity, meal preparations, food access and eating behavior of Indonesian college students (n = 493). Study location took in two cities and different countries (Indonesia and Taiwan). Analysis statistics was using frequency descriptive, Chi-square test, Wilcoxon–Mann–Whitney U test, Kruskal–Wallis test and Logistic regression. Findings: The trend showed students who lived in Malang tended to have healthier eating behavior. Students tended to have a higher prevalence of low study intensity, dependent meal preparation and difficult food access in Taipei. There was a significant relationship between study location and study intensity (p < 0.01), study location and BMI (p < 0.01), study location and meal preparation (p < 0.01), study location and food access (p = 0.02). On the other hand, eating behavior had no significant relationship with study location (p = 0.28). Marital status became the most dominant variable in influencing obesity (OR = 0.198). Findings indicate that there are significant differences between study location with marital status, BMI, study intensity, meal preparation and food access, but not eating behavior. Moreover, married status is most influencing to obesity risk. Research limitations/implications: The limitations of this research were data of height and weight was not be measured directly. Moreover, the reliability of the instrument was unexpected. In the future, research needs improvement more sample for fixing it. Moreover, to support initiatives to incorporate eating behavior into body weight management strategies may be needed. The implications are to create an effective nutrition education for Indonesian college students. Hopefully, it will be influencing public attitudes and affecting the quality of life. Practical implications: Further investigation should consider longitudinal studies to explore the different effects of eating behavior on overweight and obesity. Nutritional education programs should give to young adults not only in developed but also in developing countries. Originality/value: This paper shows our findings about the difference study location that may cause a different type of eating behavior. The research subject was Indonesian college students who live and study in two cities, Malang-Indonesia and Taipei-Taiwan. The trend showed students who live in Malang tend to have healthier eating behavior. On the other hand, study intensity, meal preparation and food access were significantly different in both cities. Indonesian college students in Taipei tended to have the higher prevalence of low study intensity, dependent meal preparation and difficult food access. The authors believe that the findings would appeal to a broad audience, especially for improving meal preparation in college students who study abroad. [ABSTRACT FROM AUTHOR]

Purpose The prediction of pre-election polls is an issue of concern for both politicians and voters. The Taiwan nine-in-one election held in 2014 ended with jaw-dropping results; apparently, traditional polls did not work well. As a remedy to this problem, the purpose of this paper is to utilize the comments posted on social media to analyze civilians’ views on the two candidates for mayor of Taichung City, Chih-chiang Hu, and Chia-Lung Lin.Design/methodology/approach After conducting word segmentation and part-of-speech tagging for the collected reviews, this study constructs the opinion phrase extraction rules for identifying the opinion words associated with the attribute words. Next, this study classifies the attribute words into six municipal governance-related topics and calculates the opinion scores for each candidate. Finally, this study uses correspondence analysis to transform opinion information on the candidates into a graphical display to facilitate the interpretation of voters’ views.Findings The results show that the topics of candidates’ backgrounds and transport infrastructure were the two most critical factors for the election prediction. Based on the predication, Lin outscores Hu by 17.74 percent which is close to the real election results.Research limitations/implications This study proposes new rules for the extraction of Chinese opinion words associated with attribute words.Practical implications This study applies Chinese semantic analysis to assist in predicting election results and investigating the topics of concern to voters.Originality/value The proposed opinion phrase extraction rules for Chinese social media, as well as the election forecast process, can provide valuable references for political parties and candidates to plan better nomination and election strategies. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to examine the differences in the effects of gender equality legislation on employment outcomes among female and male workers in industries with different intensity of foreign investment (namely, foreign direct investment (FDI)-intensive industries and non–FDI–intensive industries). The specific employment outcomes that were studied to compare the effects of the legislation are the working hours, employment opportunities, and wages of female and male workers in Taiwan.Design/methodology/approach Using data from the annual Manpower Utilization Survey, the authors applied a differences-in-differences-in-differences estimation method to test the effect of gender equality legislation on employment outcomes. By using multinomial logit, the authors measured the effect of the legislation on employment opportunities. To correct for simultaneity and selectivity problems/biases, the authors adopted Heckman two-stage selection procedures. Likewise, the authors used weighted least squares to solve heteroskedasticity in the wage and working hour equations. Further, the instrumental variable (IV) method was used to correct for simultaneity bias in the equation on working hour. The authors applied three stages estimation method following Killingsworth’s (1983) approach to measure the effect of the legislation on wages and working hours.Findings The authors found the restrictions enforced by the gender equality legislation (namely the Gender Equal Employment Act (GEEA), enacted in 2002) in Taiwan to have made certain impact on the workers’ working conditions in FDI-intensive industries. The major finding indicated that in a country like Taiwan, where the legislature tried tilling the perpetual gender gap in its labour market, by passing a law to counter inequality, could finally narrow the gender gap in wages among workers in the FDI-intensive industries. Although initially after the enactment of the GEEA (between 2002 and 2004), the gender gap in part-timers’ wages has widened, yet over a period of time the gap in their wages too has narrowed down, particularly during 2005-2006. The legislation, however, could not improve the job opportunities for full-time female workers’ in FDI-intensive industries. Besides, post 2002, the female workers were found to have worked for shorter hours than male workers, which according to us, could be largely attributed to the enforcement of the GEEA.Practical implications An in-depth analysis of the labour market effects of gender equality legislation should be useful to policymakers, especially those interested in understanding the impact of legislative measures and policy reforms on labour market and employment outcomes across industry types. If enforcement of a gender equality legislation has succeeded in reducing the gender gap more in one set of industries than the others (e.g. foreign owned instead of domestic industries), as the authors noticed in this study, then the same should have a bearing on revamping of future enactment and enforcement too.Originality/value Current study findings would not only provide the broad lessons to the policymakers in Taiwan, but the results that have emerged from a country case study could be referred by other growing economies who are enthusiastic about improving female workers’ working conditions through legislative reforms. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to examine the effects of media exposure and political party orientation on public satisfaction with and trust in the police in Taiwan.Design/methodology/approach Survey data were collected from more than 2,000 respondents in three large metropolises and two rural counties in Taiwan in 2011. Multivariate regression was used to assess the effects of media exposure and political party affiliation on public satisfaction with and trust in the police, controlling for crime experience, neighborhood conditions, background characteristics, and locality.Findings Taiwanese who were exposed to media reports of police misconduct and believed in the authenticity of such reports were more likely to have lower levels of satisfaction with national police and trust in the police. Though it varied somewhat by whether it was satisfaction with national or local police, the Taiwanese respondents who identified themselves as supporters of the opposition party, or politically neutral, showed lower levels of satisfaction with and trust in the police than supporters for the ruling party. Respondents who shared the same political party orientation expressed higher levels of satisfaction with local police.Research limitations/implications The measures of media influence, while classic and straightforward, were relatively simple and future research should not only quantify the links between media use and public trust, but also develop a qualitative cultural understanding of the communicative roles that the media play in shaping public perceptions of the police. In addition, while this study relied on a scientific sampling procedure, the sample cannot completely represent the general population in Taiwan.Practical implications It is important for police departments to cultivate good relations with the news media and to adopt a balanced role between law enforcers who are capable of curbing crime and reducing fear of crime, and moral guardians who are willing to uphold community social cohesion and value structures.Originality/value Despite a growing number of studies on public assessments in the police in Taiwan, empirical research on the impact of media and political orientation on satisfaction with and trust in the police remains very limited. This study represents one of the first attempts to assess factors related to media and political party orientation in Taiwan. [ABSTRACT FROM AUTHOR]

Purpose The digital divide is a concern, as the inequality of information access might have significant influences on social development and quality of life. The purpose of this paper is to examine the perceived benefit of Digital Opportunity Centers (DOCs) programs on remote area participants from the perspective of computer anxiety and personal information ability.Design/methodology/approach The Taiwanese Government has built DOCs in remote areas to provide information technology (IT) training and learning programs to citizens residing in these areas. DOC program participants in Taiwan voluntarily completed a self-report questionnaire; the authors received 2,105 completed questionnaires, with a response rate of 84.2 percent. This research used partial least-squares (PLS) to empirical the research model.Findings Using PLS, the results show that information and communication technology ability influences the perceived benefit of DOC programs; computer anxiety has significantly negative effects on package software use, internet use, and IT usefulness; and internet use and IT usefulness have positive effects on perceived benefits.Originality/value IT is continuously advancing, but digital resources are still lacking within remote areas. DOCs provide citizens different types of learning experiences related to economic, social, and educational development. DOC programs provide participants with opportunities to obtain and improve basic IT knowledge and abilities and decreasing the digital divide. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to examine the effect of the pilot implementation of an industry-specific web portal as an IT resource on textile SMEs organisational performance. Using a resource-based perspective, portal delivery functionalities, considered as non-physical IT resources, are analysed using the dimensions of portal usefulness, portal interface, and service-oriented portal functions on SMEs users’ perceived outcomes of organisational performance. Design/methodology/approach – Qualitative and quantitative approaches are used to explore the research hypotheses. Data were collected using field interviews and survey from senior executives of small- and medium-sized enterprises (SMEs) in the Taiwanese textile industry. Findings – Results indicate that the service-oriented portal function dimension, consisting of portal maintenance service, B2B function, and cloud computing, significantly influences organisational performance. Unexpected findings, such as the negative impact of greater industry benchmark information on perceived SME performance, deserve further investigation. Research limitations/implications – The study extends the theory and knowledge on the resource-based view and its implications on e-business organisational performance of SMEs. The study also offers findings relevant to the design of portal sites for SME administrators and information service providers. Limitations of the research include a small size and the industry-specific data limiting the generalisability of the findings. Practical implications – Research results practically serve as informative indicators for policy makers, information service providers, and SMEs executives to evaluate feasible elements for web portal design in traditional industry. Findings from this study may help portal service providers in designing better web portal functionalities for SMEs. Originality/value – This study contributes to the IT business value literature by identifying the linkages between industry-specific portal delivery functionalities and perceived organisational performance through the examination of portal usefulness, portal interface, and service-oriented portal function for textile SMEs. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to investigate the perceptions and satisfaction between police officers and citizens on Kinmen Island (of Taiwan), using an analytical framework that combines five primary dimensions and 25 corresponding determinants. Design/methodology/approach – It considers recent developments in the application of performance measures and management to public and, particularly, police services. It goes on to assess comparative rural police performance which suggests that the application of targets could ultimately serve to provide the overall satisfaction with police services. Findings – The findings of the study suggest that perceptions and satisfaction of both citizens and police staff may result in the success of the policing management, and that police managers have to satisfy their citizens with a high level of service quality based on different localities. Practical implications – From managerial perspectives, police managers should consider both the service quality and customer satisfaction constructs as determinants of behavioural intentions, based on the fact that satisfaction can be a strategic key to maintain long term relationship with citizens as it is found of significant impact on the intentional behaviour. Originality/value – This research adds empirical support to this vein of literature and has identified the five main dimensions and the 25 sub-dimensions as important constructs for police service quality. [ABSTRACT FROM AUTHOR]