Search

The article discusses the changes in public libraries as of June 2021. Topics covered include ways libraries are engaging with patrons, critical role of both public libraries and their higher education counterparts in helping their communities have access to technology throughout the COVID-19 pandemic, and automated solution offered by LaptopsAnytime to the challenge faced by librarians during the pandemic.

The article discusses the problems that are sometimes associated with library patrons' visits to library facilities as of 2016, and it provides advice on how library employees can improve library usability and desirability. Computer access and printing issues at libraries are addressed, along with user experiences and customer service. The rewriting of a library's website content is examined, along with authenticity and the efforts to fulfill the wishes of community members.

The article discusses the relationship between sustainable libraries and their patrons in the U.S. Topics discussed include role of libraries in empowering and energizing their users through services, libraries' support to the local community and participation in the localism movement, and how libraries can strengthen the social fabric.

The author discusses how public library patrons sometimes have strong opinions about the way their libraries should be run. Topics include why library personnel often view this as interference by the public, why it is actually a positive sign of serious support for the library which can be used as leverage in budget proposals, and the example of the New York Public Library (NYPL) renovation plan reversal.