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The article discusses the results of the "Library Journal's" 2021 survey on readers' advisory (RA) services in U.S. public libraries. Topics include the challenges reported by RA librarians, the necessity for multilingual RA resources, and the most useful question one asks patron when conducting one-to-one RA.

The article focuses on the 2019 "Library Journal" Index of Public Library Service based on the most recent findings from the Institute of Museum and Library Services Public Library Survey, Fiscal Year 2017. It discusses the addition of Wireless Fidelity sessions to the measures used to determine the Star Libraries in the U.S. It presents the number of libraries that retained their Star status and of those that lost theirs. It also describes the factors that affect the Star status of libraries.

The article provides information on the Public Libraries Survey (PLS) Report issued by the Institute of Museum and Library Services (IMLS) on August 2, 2018 which offered a look at public library use, financial health, staffing and resources in the U.S. active public libraries in fiscal year 2015. Findings include total public library visits in 2015, number of collection items made by the library during the period, and how libraries are working to rebound from the Great Recession of 2009.