Search

The weaponization of digital communications and social media to conduct disinformation campaigns at immense scale, speed, and reach presents new challenges to identify and counter hostile influence operations (IOs). This paper presents an end-to-end framework to automate detection of disinformation narratives, networks, and influential actors. The framework integrates natural language processing, machine learning, graph analytics, and a network causal inference approach to quantify the impact of individual actors in spreading IO narratives. We demonstrate its capability on real-world hostile IO campaigns with Twitter datasets collected during the 2017 French presidential elections and known IO accounts disclosed by Twitter over a broad range of IO campaigns (May 2007 to February 2020), over 50,000 accounts, 17 countries, and different account types including both trolls and bots. Our system detects IO accounts with 96% precision, 79% recall, and 96% area-under-the precision-recall (P-R) curve; maps out salient network communities; and discovers high-impact accounts that escape the lens of traditional impact statistics based on activity counts and network centrality. Results are corroborated with independent sources of known IO accounts from US Congressional reports, investigative journalism, and IO datasets provided by Twitter. [ABSTRACT FROM AUTHOR]

Information manipulation is widespread in today's media environment. Online networks have disrupted the gatekeeping role of traditional media by allowing various actors to influence the public agenda; they have also allowed automated accounts (or bots) to blend with human activity in the flow of information. Here, we assess the impact that bots had on the dissemination of content during two contentious political events that evolved in real time on social media. We focus on events of heightened political tension because they are particularly susceptible to information campaigns designed to mislead or exacerbate conflict. We compare the visibility of bots with human accounts, verified accounts, and mainstream news outlets. Our analyses combine millions of posts from a popular microblogging platform with web-tracking data collected from two different countries and timeframes. We employ tools from network science, natural language processing, and machine learning to analyze the diffusion structure, the content of the messages diffused, and the actors behind those messages as the political events unfolded. We show that verified accounts are significantly more visible than unverified bots in the coverage of the events but also that bots attract more attention than human accounts. Our findings highlight that social media and the web are very different news ecosystems in terms of prevalent news sources and that both humans and bots contribute to generate discrepancy in news visibility with their activity. [ABSTRACT FROM AUTHOR]

Social media sites are rapidly becoming one of the most important forums for public deliberation about advocacy issues. However, social scientists have not explained why some advocacy organizations produce social media messages that inspire far-ranging conversation among social media users, whereas the vast majority of them receive little or no attention. I argue that advocacy organizations are more likely to inspire comments from new social media audiences if they create "cultural bridges," or produce messages that combine conversational themes within an advocacy field that are seldom discussed together. I use natural language processing, network analysis, and a social media application to analyze how cultural bridges shaped public discourse about autism spectrum disorders on Facebook over the course of 1.5 years, controlling for various characteristics of advocacy organizations, their social media audiences, and the broader social context in which they interact. I show that organizations that create substantial cultural bridges provoke 2.52 times more comments about their messages from new social media users than those that do not, controlling for these factors. This study thus offers a theory of cultural messaging and public deliberation and computational techniques for text analysis and application-based survey research. [ABSTRACT FROM AUTHOR]