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Variable refrigerant flow (VRF) systems vary the refrigerant flow to meet the dynamic zone thermalloads, leading to more efficient operations than other system types. This paper introduces a new modelthat simulates the energy performance of VRF systems in the heat pump (HP) operation mode. Comparedwith the current VRF-HP models implemented in EnergyPlus, the new VRF system model has morecomponent models based on physics and thus has significant innovations in: (1) enabling advanced controls,including variable evaporating and condensing temperatures in the indoor and outdoor units, andvariable fan speeds based on the temperature and zone load in the indoor units, (2) adding a detailedrefrigerant pipe heat loss calculation using refrigerant flow rate, operational conditions, pipe length, andpipe insulation materials, (3) improving accuracy of simulation especially in partial load conditions, and(4) improving the usability of the model by significantly reducing the number of user input performancecurves. The VRF-HP model is implemented in EnergyPlus and validated with measured data from fieldtests. Results show that the new VRF-HP model provides more accurate estimate of the VRF-HP systemperformance, which is key to determining code compliance credits as well as utilities incentive for VRFtechnologies.©