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Transportation agency personnel gain valuable knowledge through their work, but such knowledge is lost if it is not documented properly after the worker leaves the organization. The risk of losing institutional knowledge is a current problem at state departments of transportation, including the North Carolina Department of Transportation (NCDOT), due to high personnel turnover. State transportation agencies have implemented knowledge repositories in the form of lessons learned/best practices databases to address this problem. However, motivating end-users to use such databases is challenging. This paper addresses this challenge through novel artificial intelligence technology whereby a neural network–based language model is implemented as part of the NCDOT's new knowledge management program: Communicate Lessons, Exchange Advice, Record (CLEAR). The CLEAR program encompasses a database of lessons learned/best practices and a website to access and search the database. The developed methodology involves training a language model on transportation construction texts and using that trained model in a novel algorithm enabling users to search the CLEAR database easily. The developed language-processing model provides an easily accessible interface to suggest the most relevant CLEAR data based on the end-user's searched keywords. The model learns an inference model of construction domain–specific vocabulary extracted from various sources, such as contract documents, textbooks, and specifications, to make meaningful connections between lessons learned/best practices in the CLEAR database and project-specific knowledge. The developed model has been validated by project managers for projects at various life cycle stages. The automation of information retrieval is intended to encourage NCDOT personnel to use and embrace the CLEAR program as part of their routine work to improve project workflow. In the long run, the NCDOT will benefit from consistent usage of the CLEAR program and its high quality content, thereby leading to enhanced institutional knowledge and organizational innovation. The construction industry, with a particular emphasis on transportation construction, currently faces tremendous challenges in retaining and retraining existing personnel to ensure business continuity on projects. Knowledge gained on projects by project personnel can be lost forever if not properly documented. While knowledge repositories are effective toward ensuring the storing and retrieving of past knowledge, extant literature underlines the need to ensure continued participation by the end-users for the success of such repositories. This research effort uses natural language processing, a subfield artificial intelligence that deals specifically with text sources, as a means to quickly and accurately enhance the quality of search results being displayed to the end-users within the North Carolina Department of Transportation's recently commissioned knowledge management program called CLEAR. As a result, end-users can stay motivated and embrace the CLEAR program, thereby ensuring its long-term success. In the long run, the consistent usage of the CLEAR program and the high quality content that is input to the CLEAR database by the NCDOT end-users will lead to enhanced institutional knowledge and internal organizational innovation. [ABSTRACT FROM AUTHOR]

Featured Application: The study synthesizes qualitative analysis to (1) highlight potential societal benefits and the ethical concerns of artificial intelligence (AI) technologies in policing, and (2) inform the responsible design and integration of AI technologies in law enforcement. Integrating artificial intelligence (AI) technologies into law enforcement has become a concern of contemporary politics and public discourse. In this paper, we qualitatively examine the perspectives of AI technologies based on 20 semi-structured interviews of law enforcement professionals in North Carolina. We investigate how integrating AI technologies, such as predictive policing and autonomous vehicle (AV) technology, impacts the relationships between communities and police jurisdictions. The evidence suggests that police officers maintain that AI plays a limited role in policing but believe the technologies will continue to expand, improving public safety and increasing policing capability. Conversely, police officers believe that AI will not necessarily increase trust between police and the community, citing ethical concerns and the potential to infringe on civil rights. It is thus argued that the trends toward integrating AI technologies into law enforcement are not without risk. Policymaking guided by public consensus and collaborative discussion with law enforcement professionals must aim to promote accountability through the application of responsible design of AI in policing with an end state of providing societal benefits and mitigating harm to the populace. Society has a moral obligation to mitigate the detrimental consequences of fully integrating AI technologies into law enforcement. [ABSTRACT FROM AUTHOR]

In a recidivism prediction context, there is no consensus on which modeling strategy should be followed for obtaining an optimal prediction model. In previous papers, a range of statistical and machine learning techniques were benchmarked on recidivism data with a binary outcome. However, two important tree ensemble methods, namely gradient boosting and random forests were not extensively evaluated. In this paper, we further explore the modeling potential of these techniques in the binary outcome criminal prediction context. Additionally, we explore the predictive potential of classical statistical and machine learning methods for censored time-to-event data. A range of statistical manually specified statistical and (semi-)automatic machine learning models is fitted on Dutch recidivism data, both for the binary outcome case and censored outcome case. To enhance generalizability of results, the same models are applied to two historical American data sets, the North Carolina prison data. For all datasets, (semi-) automatic modeling in the binary case seems to provide no improvement over an appropriately manually specified traditional statistical model. There is however evidence of slightly improved performance of gradient boosting in survival data. Results on the reconviction data from two sources suggest that both statistical and machine learning should be tried out for obtaining an optimal model. Even if a flexible black-box model does not improve upon the predictions of a manually specified model, it can serve as a test whether important interactions are missing or other misspecification of the model are present and can thus provide more security in the modeling process. [ABSTRACT FROM AUTHOR]