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This study aims to study the factors that influence the Professionalism and Ethical Behavior of Auditors at BPKP North Sumatra and produce a model of Mediation of Professionalism on the Influence of Moral Intensity and Religiosity on Auditor Ethical Behavior at BPKP North Sumatra. This research is basic (basic research). The strategy employs a quantitative approach. The sample includes all BPKP North Sumatra internal auditors. Using a technique called "saturated sampling," criteria from all internal auditors were used as samples. One hundred forty-three internal auditors were chosen as the final sample. The method used is Partial Least Square (PLS). The results showed that moral intensity has a positive effect on internal auditor professionalism, religiosity has a positive effect on internal auditor professionalism, moral intensity has a positive effect on ethical decision making, religiosity has a positive effect on ethical decision making, Internal Auditor professionalism has a positive effect on ethical decision making, the moral intensity does not have a significant effect on ethical decision making through Internal Auditor Professionalism and religiosity does not have a significant effect on ethical decision making through Internal Auditor Professionalism

Penelitian ini membuktikan secara empiris bahwa E-Satisfaction memediasi pengaruh Brand Image dan E-Service Quality pada E-Loyalty. Model penelitian menggunakan empat (4) variabel dan menerapkan konsep mediasi, yang masing-masing hubungannya dianalisis menggunakan SEM-PLS. Penelitian ini menggunakan metode purposive sampling dengan jumlah sampel sebanyak 384 konsumen e-commerce Shopee yang berdomisili di kota Medan dan telah melakukan pembelian online minimal 3 kali. Pengumpulan data dilakukan dengan menggunakan kuesioner online. Analisis data menggunakan teknik analisis Partial Least Squares (PLS). Hasil penelitian menemukan bahwa Brand Image berpengaruh positif dan signifikan terhadap e-satisfaction, e-service quality berpengaruh positif dan signifikan terhadap E-Satisfaction, Brand Image berpengaruh positif dan signifikan terhadap E-Loyalty, E- Service Quality berpengaruh positif dan signifikan terhadap E-Loyalty, E-Satisfaction berpengaruh positif dan signifikan terhadap E-Loyalty, Brand Image berpengaruh terhadap E-Loyalty melalui E-Satisfaction, E-Service Quality berpengaruh terhadap E-Loyalty melalui E-Satisfaction. Penelitian ini menunjukkan bahwa E-Satisfaction memediasi pengaruh Brand Image, E-Service Quality terhadap E-Loyalty e-commerce. Rekomendasi bagi penelitian selanjutnya cobalah menganalisis atau menggunakan variabel E-Satisfaction sebagai variabel independen, bukan sebagai variabel mediasi.

Purpose − This study examines and analyses the effect of Leader-Member Exchange on job satisfaction through organizational commitment and perceptions of organizational support at the North Sumatra BKKBN Office directly and indirectly. Methodology − The approach used in this study is an associative quantitative approach. The population in this study were all employees at the North Sumatra BKKBN Office. The sample in this study used the saturated sample method, totalling 91 employees at the North Sumatra BKKBN Office. Data collection techniques in this study used interviews and questionnaires. Data analysis techniques in this study used a quantitative approach using SEM_PLS. Findings − The results of this study indicate that Leader-Member Exchange, organizational commitment and Perceived organization support have a positive and significant effect on job satisfaction, Leader-Member Exchange, have a positive and significant effect on organizational commitment and perceived organization support, Leader-Member Exchange has a positive and significant effect on job satisfaction through Organizational Commitment and Perceived Organizational Support at the North Sumatra BKKBN Office. Originality/Novelty − This study examines LMX as a more comprehensive predictor of job satisfaction and then explicitly explores the importance of organizational commitment and perceived support as mediators in the relationship between LMX and job satisfaction. Implications −This research has shown that organizational commitment and perceived organizational support mediate the effect of Leader-Member Exchange on job satisfaction through organizational commitment. The recommendation for further research is to analyze or use the variable perceived organization support as an independent variable, not as a mediating variable

This study aims to examine the antecedents of Organizational Citizenship Behavior and Service Quality. This study used an explanatory research approach, which aims to explain the causal relationship between the research variables and the test hypothesis. The population in this study were all employees from the 5 best private Islamic universities in North Sumatra and the sample size in this study was 200 employees. The data analysis method used in this research is factor analysis and the Structural Equation Model. The results of the study showed that work ethics, organizational commitment and motivation have a significant positive effect on Organizational Citizenship Behavior. Organizational Citizenship Behavior has a significant positive effect on Service Quality at Private Universities in North Sumatra.

Purpose - This study aims to produce a model for improving the quality of graduates and the competitiveness of private tertiary institutions based on spiritual capital by paying attention to and utilizing their spiritual capital Methodology - This research was only conducted at the 15 best private universities in North Sumatra. The sample size for SEM using the Maximum Likelihood Estimation (MLE) estimation model is 100-200 samples. Data collection was carried out by distributing questionnaires. The data analysis method used in this study is factor analysis and the Structural Equation Modeling method using SEM-PLS software Findings - The results of the study show that there is a significant influence from Leadership and Good University Governance on Graduate Quality. There is a significant influence of Leadership and Good University Governance on Competitiveness. There is a significant influence of Leadership on Graduate Quality moderated by Spiritual Capital and there is a significant influence of the moderating effect of Spiritual Capital on the relationship between Good University Governance and Competitiveness. Originality/Novelty - The research model uses five (5) variables and applies the concept of mediation, where each relationship in the research model is analyzed with SEM-PLS. Implications - This study has shown that Spiritual Capital has a moderating effect on the influence. of Leadership and Good University Governance on Competitiveness. Starting from the results of this study, the recommendation for further research is to try to analyze or use the Spiritual Capital variable as an independent variable, not as a moderating variable.

The purpose of this study was to determine and analyze the influence of the Mediation Role of Workplace Spirituality on the Effect of Spiritual Leadership on Organizational Citizenship Behavior on Administrative Employees at the State Islamic University of North Sumatra, directly or indirectly. The approach used in this study is a causal approach. The population in this study were all administrative staff at the State Islamic University of North Sumatra. The sample in this study using the slovin formula totaling 66 administrative employees at the State Islamic University of North Sumatra. Data collection techniques in this study used interview techniques, documentation studies, observation, and questionnaires. The data analysis technique in this study uses a quantitative approach using statistical analysis by using the Auter Model Analysis test, Inner Model Analysis, and Hypothesis Testing. Data processing in this study using the PLS (Partial Least Square) software program. The results of this study prove that directly Workplace Spirituality on Spiritual Leadership has a significant effect on Organizational Citizenship Behavior and indirectly Spiritual Leadership has a significant effect on Organizational Citizenship Behavior mediated by Workplace Spirituality on Administrative Employees at the State Islamic University of North Sumatra.

Penelitian bertujuan untuk menganalisis pengaruh fasilitas kerja, disip[lin kerja dan motivasi kerja terhadap kinerja karyawan, pengaruh fasilitas kerja dan disiplin kerja terhadap motivasi kerja, pengaruh fasilitas kerja terhadap kinerja karyawan melalui motivasi kerja dan pengaruh disiplin kerja terhadap kinerja karyawan melalui motivasi kerja.. Dalam penelitian ini menggunakan jenis penelitian asosiatif dengan sampel sebanyak 87 responden yang merupakan karyawan pada PT Perkebunan Nusantara III (Persero) Medan. Teknik pengumpulan data menggunakan daftar pertanyataan seperti kuesioner dan teknik analisis data menggunakan Partial Least Square (SmartPls) untuk menguji tujuh hipotesis yang diajukan dalam penelitian ini. Hasil penelitan menunjukan bahwa: (1) pengaruh fasilitas kerja terhadap kinerja karyawan positif dan signifkan; (2) pengaruh disiplin kerja terhadap kinerja karyawan positif dan signifikan; (3) pengaruh motivasi kerja terhadap kinerja karyawan positif dan signifikan; (4) pengaruh fasilitas kerja terhadap motivasi kerja positif dan signifikan; (5) pengaruh disiplin kerja terhadap motivasi kerja positif dan signifikan; (6) motivasi kerja sebagai variabel mediator tidak berperan sebagai mediasi pada pengaruh fasilitas kerja terhadap kinerja karyawan; (7) motivasi kerja sebagai mediator tidak berperan sebagai mediasi pada pengaruh disiplin kerja terhadap kinerja karyawan.

This study aims to examine the factors that influence internet banking customer loyalty in Medan City. The location of this research was carried out at several banks in the city of Medan. The population in this study were all bank customers who use internet banking and the total sample was 175 customers. Researchers used the Structural Equation Modeling assisted by the Lisrel 8.80 program in this research. The results showed that risk perceptions have a negatif and significant effect on customer satisfaction and customer trust. Perception of Privacy has a positive and significant effect on Customer Satisfaction and Customer Trust. Satisfaction has a positive and significant impact on Customer Trust. Perception of risk has a negatif and significant effect on customer loyalty. Perception of Privacy has a positive and insignificant effect on Customer Loyalty. Satisfaction has a positive and significant effect on Customer Loyalty and Trust Has a positive and significant effect on Customer Loyalty. Satisfaction and trust can negatifly mediate the effect of Risk Perception on Customer Loyalty. Satisfaction and trust can positively mediate the effect of Perceptions of Privacy on Customer Loyalty. Trust Satisfaction can positively mediate the effect of satisfaction on Customer Loyalty

The purpose of this study was to produce a model for student financial literacy at the Faculty of Economics and Business, Private University in Medan. This study uses a quantitative approach with an ex post facto causal associative research design. This research was conducted at University of Muhammadiyah Sumatera Utara, Islamic University of North Sumatra, Pancabudi University, Dharmawangsa University, Al Azhar University, University of Muslim Nusantara, Al Washliyah University, Prima Indonesia University, HKBP Nomensen University, University of Prima Indonesia, and Sari Mutiara University. The study population was all students of the Faculty of Economics and Business, Private Universities in Medan City from semester IV to semester VIII. Data collection techniques using a list of questions (questionnaire), interviews and documentation studies. To test the dimensions of the financial literacy construct using structural equational modeling (SEM). The results showed that financial knowledge had a positive and significant effect on financial behavior, financial attitude had a positive and significant effect on financial behavior, and there was a significant reciprocal relationship between financial knowledge and financial attitude.

This study aims to analyze the effect of e-WOM on destination image, tourist satisfaction, and tourist loyalty. Analyze the influence of destination image on tourist satisfaction and loyalty, and analyze the effect of satisfaction on tourist loyalty. This research approach is an associative approach. The location of this study was conducted in the tourist destination of the Lake Toba Region in North Sumatra. The population in this study is domestic tourists. This population was chosen, because theoretically and empirically it has various characteristics that are appropriate to the topic and purpose of the study. While the sample size is 145 tourists. Data collection techniques are a list of questions and interviews. The analytical method used in this study is the Structural Equation Model with data processing using the Lisrel 8.0 computer program. The results showed that E-WOM affected Destination Image, Tourist Satisfaction, and Tourist Loyalty, Destination Image influenced Tourist Satisfaction and Tourist Loyalty and Tourist Satisfaction influenced Tourist Loyalty.

This study aims to examine the Determinant Factor Model of Work Stress and Nurse Performance at a Private Hospital in Medan City. The location of this research was carried out at several Type B private hospitals in Medan City such as Bina Kasih Hospital, Columbia Medan Hospital, Herna Hospital, Indonesian Workers Imelda Hospital, Martha Friska Hospital, Mitra Sejati Hospital, Murni Teguh Hospital, Permata Bunda Hospital, Royal Prima Hospital, Siloam Dirga Surya Hospital, and St. Elisabeth. The population referred to in this study is the female nurse paramedic staff at the Type B Private Hospital in Medan. Respondents who will be taken are 160 respondents. Data collection in this study was carried out by interview, questionnaire and documentation study. The data analysis method used was PLS-SEM. The results showed that there was a significant effect of social support on work stress. There is a significant effect of Multiple Role Conflict on Job Stress. There is a significant effect of Job Stress on Nurse Performance. There is a significant effect of Social Support on Nurse Performance. There is a significant effect of Multiple Role Conflict on Nurse Performance. There is a significant effect of Multiple Role Conflict on Nurse Performance through Job Stress. There is a significant effect of Social Support on Nurse Performance through Work Stress.

The purpose of this study was to analyze the effect of service quality on customer satisfaction, analyze the effect of service quality on customer loyalty, and analyze customer satisfaction on customer loyalty in Grab Online Transportation. This type of research is associative research, according to this associative, data tendencies are used in quantitative methods. This study uses 3 types of variables namely customer loyalty, satisfaction and quality of electronic services. The type of data used is primary data and secondary data. Data collection techniques used were interviews and questionnaires. The population of this study is the users of Grab online transportation services with the provisions that have used Grab transportation services more than twice. The sampling technique used was purposive sampling. For data analysis used Partial Least Square (PLS) based Structural Equation Modeling (SEM). The results of the study found that there was a positive and significant influence of e quality of service on Grab online transportation customer satisfaction, significant and significant positive contribution of e quality of service to Grab online transportation customer loyalty, and related positively and significantly of customer satisfaction to customer loyalty Grab online transportation.

Tujuan dari penelitian ini adalah untuk menghasilkan model perilaku konsumen dalam pemilihan online shop Instagram. Populasi dan sampel penelitian ini adalah Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Swasta di Kota Medan yang sudah pernah melakukan pembelian pada online shop Instagram minimal 1 (satu) kali. Jenis data yang digunakan adalah data primer. Teknik pengumpulan data yaitu daftar pertanyaan (Questionaire) dan wawancara (Interview). Analisis data dengan menggunakan model SEM (Structural Equation Modelling) dibantu dengan program Lisrel 8.80. Hasil penelitian menunjukkan bahwa keterlibatan produk (product involvement) berpengaruh positif terhadap persepsi resiko (perceived risk) pada online shop Instagram. Persepsi resiko (perceived risk) berpengaruh positif terhadap kepuasan konsumen (customer satisfaction) pada online shop Instagram. Persepsi resiko (Perceived Risk) berpengaruh positif terhadap kepercayaan konsumen (customer trust) pada online shop Instagram. Kepercayaan konsumen (customer trust) berpengaruh positif terhadap niat beli (Purchase Intention) pada online shop Instagram. Kepuasan konsumen (customer satisfaction) berpengaruh positif terhadap niat beli (purchase intention) pada online shop Instagram

This study aims to determine how the determinant factor model of competence of graduates of private Islamic tertiary institutions in the city of Medan. The population in this study are all Private Islamic College Students in Medan. The respondents will be taken 135 respondents. Data collection in this research was conducted by means of interviews, questionnaires and documentation. The data analysis method used was the Structural Equation Model. The results showed that Foundation Management affected Governance, Foundation Management affected Lecturer Performance, Foundation Management affected graduate Competence, University Governance affected Lecturer Performance, University Governance affected Graduates' Competence, and Lecturer Performance influenced Graduates Competence. Private Islamic College in the City of Medan. Foundation Management influences Lecturer Performance and Foundation Management influences graduate Competence through governance and University Governance influences graduate Competency through lecturers' performance in Private Islamic Universities in Medan.

The general objective of this research is formulating a model of emotional exhaustion, job satisfaction and organizational commitment of lecturers in private higher education institutions in Medan. The research was conducted at the Islamic University of Sumatera Utara, University of Muhammadiyah Sumatera Utara, Panca Budi University, Dharmawangsa University, Al-Azhar University, Muslim Nusantara University, Al Washliyah University, Prima Indonesia University, HKBP Nommensen University, Potensi Utama University, and Sari Mutiara University. This research is causality research with all permanent lecturers of private higher education institutions in Medan as a population. Data collection was using interviews and questionnaires. Structural Equation Model is the data analysis used in this research. The results showed that leadership has an effect on emotional exhaustion and organizational commitment of lecturers. Then, self-efficacy and emotional exhaustion respectively affect job satisfaction and organizational commitment of lecturers while job satisfaction only affects the organizational commitment of lecturers in private higher education institutions in Medan

Penelitian memiliki tujuan untuk menganalisis pengaruh motivasi dan iklim organisasi terhadap kinerja dosen dengan Organizational citizenship behavior sebagai variable mediasi pada Dosen Perguruan Tinggi Swasta di Medan. Populasi penelitian adalah seluruh Dosen pada Perguruan Tinggi Swasta (PTS) yang ada di Medan dosen yang memiliki fungsional. Dalam penelitian ini hanya dibatasi pada dosen Dosen yang memiliki jabatan fungsional Asisten Ahli, Lektor dan Lektor Kepala yang berdomisili di Medan. Metode analisis data yang digunakan adalah dengan Model Persamaan Struktural. Hasil penelitian menunjukkan bahwa, motivasi kerja berpengaruh signifikan terhadap organizational citizenship behavior, motivasi kerja berpengaruh signifikan terhadap kinerja dosen, iklim organisasi berpengaruh signifikan terhadap organizational citizenship behavior, iklim organisasi berpengaruh signifikan terhadap kinerja dosen dan organizational citizenship behavior berpengaruh signifikan terhadap kinerja Dosen Perguruan Tinggi Swasta di Medan. Serta motivasi kerja dan iklim organisasi berpengaruh terhadap Kinerja Dosen melalui variabel Organizational Citizenship Behaviour. Oleh karena itu penelitian ini, mendorong pihak Manajemen Perguruan Tinggi Swasta di Medan harus dapat membangun iklim organisasi yang baik dengan menjalin hubungan yang harmonis antara dosen dengan pemimpin maupun dosen dengan dosen lainnya dan pihak Manajemen Perguruan Tinggi dapat meningkatkan motivasi dosen dengan memberikan fasilitas yang nyaman, agar para dosen dalam menjalankan aktivitasnya berjalan dengan baik dan nantinya akan meningkatkan kinerja dosen.

This study aims to determine the effect of Cash Turnover, Turnover Turnover and Fixed Assets Turnover to Return On Equity (ROE) with Institutional Ownership as moderating variables either partially or simultaneously on the company Property and Real Estate listed in Indonesia Stock Exchange period 2011-2015. The approach of this research is the quantitative approach, population in this research is a company of Property and Real Estate which listed in Indonesia Stock Exchange year 2011-2015, sample in this research is determined by purposive sampling from 50 companies, and 14 companies that meet the criteria to be sampled research. The type of data in this study is secondary data. Analysis technique using multiple linear regression analysis. The results of this study show that partially Cash Turnover effect is not significant to Return On Equity. Receivable Turnover has no significant effect on Return On Equity and Institutional ownership does not moderate the influence of both. Fixed Assets Turn over significant effect on Return On Equity and moderate Institutional ownership. Simultaneously variable Cash Turnover, Receivable Turnover, and Fixed Assets Turnover significant effect on Return On Equity. Institutional Ownership has no significant effect on Return On Equity and Institutional Owners moderate the relationship between Cash Turnover, Accounts Receivable Turnover and Fixed Assets Turnover with Return on Equity. Ownership of Institutions as Moderating Variables in this study.

The results showed that compensation had no significant effect on organizational commitment at PT Perkebunan Nusantara III (Persero) Medan. Career development has no significant effect on organizational commitment at PT Perkebunan Nusantara III (Persero) Medan. Compensation does not significantly influence the job satisfaction of employees at PT Perkebunan Nusantara III (Persero) Medan. Career development and a significant positive effect on job satisfaction of employees at PT Perkebunan Nusantara III (Persero) Medan. Job satisfaction does not significantly influence organizational commitment at PT Perkebunan Nusantara III (Persero) Medan. Keywords: Compensation, Career Development, Job Satisfaction, Organizational Commitment

Penelitian ini adalah bertujuan untuk mengetahui dan menganalisis pengaruhkompensasi terhadap kepuasan kerja, mengetahui dan menganalisis pengaruh kompensasi terhadap kinerja karyawan, mengetahui dan menganalisis pengaruh kepuasan kerja terhadap kinerja karyawan dan untuk mengetahui dan menganalisis pengaruh kompensasi terhadap kinerja karyawan melalui kepuasan kerja pada PT. Socfin Indonesia Medan.Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan analisis yang digunakan adalah analisis statistik dengan analisis regresi. Populasi dalam penelitian ini adalah karyawan tetap pada PT. Socfin Indonesia Medan yang berjumlah 204 orang sedangkan sampel penelitian diperoleh sebanyak 135 orang. Teknik pengumpulan data dalam penelitian ini adalah kuesioner, wawancara dan observasi. Teknik analisis data menggunakan pendekatan asosiatif dan kuantitatif dengan alat ukur statistik koefisien jalur (path analysis).Hasil penelitian menunjukkan bahwa ada pengaruh positif dan signifikan antaravariabel kompensasi terhadap kepuasan kerja karyawan, ada pengaruh positif dan signifikan antara variabel kompensasi terhadap kinerja karyawan, ada pengaruh yang positif dan signifikan antara variabel kepuasan kerja terhadap kinerja karyawan, tidak ada pengaruh positif dan signifikan antara variabel kompensasi terhadap kinerja karyawan melalui Kepuasan kerja karyawan pada PT. Socfin Indonesia Medan.