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Segmentation helps an organization or institution better understand the people it serves and adjust products or services to their needs. This article presents the results of the segmentation of Polish readers and library users. The study was based on 1,010 computer-assisted telephone interviews with a representative random sample of adult Polish residents. The two-step cluster analysis method was used for segmentation. Based on the average number of books read in the 3 months before the interviews, the frequency of reading the press, reading electronic texts, and the use of libraries, five segments were distinguished: almost absolute nonreaders, (news)paper enthusiasts, library lovers, occasional users, and short-form surfers. The distinguished segments were described in terms of 5 behavioral and 12 descriptive variables. Segmentation of library readers and users enables us to understand the population of actual and potential users better than traditional measures (i.e., statistics). The article also discusses the possibilities and advantages of the application of the two-step cluster analysis. [ABSTRACT FROM AUTHOR]

As sustainability in manufacturing becomes increasingly important, numerous concepts, new technologies, and use cases for improving and assessing sustainability in manufacturing environments are emerging. However, there is a lack of a framework that shows an easy way to identify relevant topics for action in the field of sustainable manufacturing. The purpose of this publication is to provide a structure for the topic of sustainable manufacturing, to contribute to the understanding and classification of ongoing activities, and to identify starting points for future research and development. Within this publication, an extensive literature review is presented. A framework for sustainable manufacturing that acts as a call for action for academia and operations management in the industry alike is derived from this literature review. The framework is intended for Western countries, as, within this framework, aspects such as the elimination of enslaved persons and child labor in production are assumed to be implemented through legal regulations already. Details of the framework are elaborated, and its application is discussed. This publication contributes to a common, clear understanding of sustainability and the different aspects of sustainability in manufacturing. [ABSTRACT FROM AUTHOR]