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Autor(en): Mark Samuels Klar: CIOs stehen im Zentrum des Unternehmenserfolgs. Doch auf dem Weg ins Top-Management müssen sie ein paar Basics beherrschen. Das Ansehen des CIO ist in den vergangenen [...]

The article focuses on Wendy Redshaw's role as Chief Digital Information Officer (CDIO) at NatWest Retail Bank, where she drives technological transformation and innovation, particularly in customer-facing services. Topics include Redshaw's career trajectory, the evolution of banking technology, and NatWest's use of generative AI to enhance the customer journey.

The article focuses on Raymond Boyle's leadership role as vice-president of data and analytics at Hyatt Hotels, where he oversees the company's data strategy, governance, and analytics capabilities. It highlights Boyle's passion for the travel industry and his commitment to using data to improve customer and employee experiences. It also discusses the impact of emerging technologies like artificial intelligence (AI) and the use of the Snowflake AI Data Cloud to streamline data management.

The article discusses James Fleming's role as CIO at the Francis Crick Institute, where he integrates data science and AI to support groundbreaking medical research, including cancer studies. Topics include infrastructure development, the use of high-performance computing and AI, and the institute's approach to innovative scientific research.

The article presents an interview with Rahul Todkar, Head of Data and artificial intelligence (AI) at American travel agency Tripadvisor. He discusses how advanced AI, particularly generative AI, enhances the company's operations and customer experience. Topics discussed include the company's data strategy, AI applications in trip planning, and future plans for innovation in AI and machine learning.

The article focuses on All Robinson, head of product innovation at the Met Office, and his role in transforming innovative ideas into valuable services. Topics include his diverse career at the Met Office, his work in developing new capabilities from research to operational services, and his collaboration with the technology team to create value from data.

The article discusses the profile of Bruno Marie-Rose, the Chief Information Officer of the Paris 2024 Organising Committee for the Olympic and Paralympic Games, highlighting his unique perspective as a former Olympic athlete. Topics include his successful integration of IT systems for the Games, the importance of collaboration with technology partners like Atos, and his focus on creating a sustainable legacy through knowledge transfer and education in the tech sector.

The article offers a profile of Grainger, the Chief Technology Officer (CTO) at global law firm DWF. Topics include his transition from consulting to a permanent leadership position, which allows him to take a long-term approach to digital transformation; the advantages of leading a fully funded digital transformation initiative at DWF; and his reflections on the legal industry's pressing technology challenges, which motivate his commitment to implementing effective solutions.

The article focuses on the increasing recognition of data's transformative power in large enterprises, as highlighted by Claire Thompson, chief data and analytics officer at L&G. Topics include Thompson's career journey in data analytics, the evolving importance of data in the financial sector, and L&G's commitment to leveraging data for social impact and community investment.

The article presents statements from Nick Woods, chief information officer of Manchester Airports Group, about his company's use of data-led technology in its airport operations. Topics discussed include his company's mission, Woods' career background, and Woods' leadership in replatforming applications and infrastructures to cloud environments.

The article highlights Richard Wazacz's role as Chief Executive Officer (CEO) of Travelex and his efforts to steer the company through digital transformation. Topics discussed include leveraging technology for business growth, improving customer experience through data-driven services, and the importance of building effective teams.

The article focuses on Nic Granger's leadership at North Sea Transition Authority (NSTA), blending Chief Financial Officer (CFO) responsibilities with pioneering digital strategies in the oil and gas sector. Topics include her career journey merging information technology (IT) and finance roles, NSTA's initiatives to enhance data accessibility for accelerating the Great Britain's energy transition, and the challenges posed by legacy systems during their digital transformation efforts.

The article focuses on Nigel Richardson, European Chief Information Officer (CIO) at PepsiCo, career journey and leadership style within the information technology (IT) industry. It highlights the three main priorities, which include leveraging digital and data for sustainable business growth, addressing core IT concerns such as infrastructure and ERP technologies, and fostering capability development within his team through a leadership style centered on purpose, mastery, and autonomy.

The article focuses on Craig Donald, CIO at The Football Association (The FA), who draws inspiration from the leadership styles of Sarina Wiegman and Gareth Southgate, head coaches of the England women's and men's senior football teams, respectively, to cultivate the right organizational culture within the technology team.

The article discusses Keith Woolley's efforts as the Chief Digital Information Officer at the University of Bristol, England to foster partnerships and drive digital improvements, focusing on collaboration to deliver boundaryless education and research amidst the university's expansion of its digital strategy. This includes the development of a cutting-edge Artificial Intelligence supercomputer, with Woolley prioritizing its secure implementation alongside his broader responsibilities.

The article presents the discussion on ever-increasing reliance on machine learning tools and analytics more generally. Topics include ensure risks are reduced and rewards are reaped, some enterprises are employing high-level executives to manage their complex AI and algorithmic requirements; and building blocks for data management in place ensuring people across the business understand what good governance means on a day-to-day basis.

An interview with Andrew Curry, manager of the central data office at natural gas company ExxonMobil, is presented. Curry tells about his work in helping the company's upstream operation to pursue a digital transformation agenda and in delivering a strategy to establish enterprise-wide principles for the use of data as part of a unified corporate ecosystem. He discusses the role of data in business access across ExxonMobil.

The article offers insights into Lalo Luna, Heineken's global head of strategy and insights, and his mission to leverage data and emerging technologies to benefit the brewing company. Luna focuses on decentralization, knowledge sharing, and the creation of a data ecosystem to democratize insights, enabling the organization to make better use of data and improve business processes while reducing time and cost.

An interview with Cynthia Stoddard, Chief Information Officer (CIO) of Adobe, a software company is presented. She discusses her insights into Adobe's Information Technology (IT) transformation strategy, emphasizing the importance of co-development, embracing emerging technologies like Artificial Intelligence (AI) and Robotic Process Automation (RPA), and efficient data management.

The article focuses on Robert Michael, also known as Data Bob, who is the group head of data at furniture retailer DFS and aims to build a digital twin of the company to enhance business modeling while ensuring data trust. It mentions the Michael's efforts to turn data into insights and implement data-led transformations are seen as critical for providing customers with personalized experiences and transparency in the business processes.

A personal narrative is presented which explores the authors experience of being desire to use data to give the aerospace and defence giant a huge competitive advantage.

The article focuses on Mary O'Callaghan, the Director of Technology Engagement at the British Heart Foundation (BHF), and her role in driving data-led business transformation in the charity sector. Topics include O'Callaghan's responsibilities in managing different teams to facilitate technology adoption, her efforts in building internal and external partnerships, and her success in establishing a data strategy at BHF.

The article provides insights into Adam Warne's transition from a digital pure-play retailer to becoming the CIO of high street fashion brand River Island. Warne highlights the importance of gaining experience in physical stores and how River Island values its store estate as an opportunity for unique customer experiences. He also discusses the company's culture, sustainability targets, and the advantages of private ownership.

The article presents short profile of Athina Kanioura, Chief Strategy and Transformation Officer at PepsiCo, and her mission to drive digital transformation within the company. Kanioura aims to improve business efficiency and performance through the strategic use of technology, digital tools, and data. She has solidified PepsiCo's five-year digital transformation strategy and leads a team responsible for various areas, including corporate strategy, digital products, and software engineering.

An interview with Clark Lansley, chief information officer (CIO) at Aston Martin Formula One, is presented. Lansley discusses her program for digital transformation for a competitive edge. She talks about her strategy for overcoming obstacles that include ensuring existing systems are cost-effective and efficient and taking advantage of data analytics and artificial intelligence (AI). She tells about their use of Juniper's Mist AI platform to ensure effective information technology operations.

The article focuses on approach of Lisa Heneghan, the new global chief digital officer (CDO) at KPMG, to advance the company's digital transformation efforts. Topics include the implementation of back-office technology and helped build the firm's go-to-market capabilities for clients; and overseeing the firm's $5bn investment in technology, people, and innovation, and will focus on creating an integrated value chain for the business.

An interview with Ed Higgs, group director of information technology shared services at Rentokil Initial is presented. He and his teams deliver high-performing technology that supports effective working practices to create "delightful colleague experiences" for employees globally. He further gives the example of Rentokil Initial being an early adopter of SD-WAN technology and more recently, testing and deploying connected rodent traps based on the internet.

A short profile of Barry Panayi, the chief data and insight officer at John Lewis Partnership, is presented, leading the data management, governance, analytics, research and data science team. He has honed his data leadership skills and is putting his obsession with data to use for John Lewis, where data science and analytics is an increasingly important function.

In this article Andy Pocock, IT director at vehicle dealership group TrustFord, talks about digital transformation of the firm by embracing cloud, mobile working and automation. He views his role to interpret trends and make recommendations to the board or the leadership team. He tells that the firm uses the technology to automate existing processes and to help introduce new processes that might otherwise be completed manually.

The article focuses on David Charnley, head of transformation and strategy at the financial services giant NatWest Group who knows better than what it takes to tweak systems and services to create great new experiences for customers. Topics include examines Charnley joined the bank in 2005 after starting his career with consulting giant Accenture and during his time with NatWest, he has fulfilled a range of roles.

The article discusses about Stu Hirst Chief Information Security Officer (CISO) at Trustpilot, Denmark. Topics discussed include that he previously worked in security for Trainline, in the cyber leadership team at Capital One UK, it also offers information on the organization where it mentions that Trustpilot isted on the London Stock Exchange in beginning of 2021 and mention that work in security operations, which includes threat hunting and incident response requirements.

The article details how holiday firm TUI has been overhauling its data stack with plans to provide self-service analytics to key employees across the organisation, according to chief information officer (CIO) Marc Jennings. Topics discussed include TUI's transformation and growth, its shift to a three-pronged data stack, and Jennings' plan to create a set of easy-to-use interfaces that would allow other parts of the business to do their own data analysis.

The article discusses Danny Gonzalez, chief digital and innovation officer at London North Eastern Railway, who thinks that his company's ability to deliver high-quality services to customers is increasingly enabled by technology and data. Gonzalez's day-to-day role is about making sure the specialists support wider business transformation. He aims to change the perception that rail has a reputation for not being the most innovative industry.