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The goal of tourism has several advantages, including offering novel experiences and fostering intercultural understanding. However, tourism also has drawbacks, such as overdevelopment and ecosystem deterioration. Different factors prompt tourists to revisit a destination more frequently than others. These factors can be divided into physical and social factors. Physical elements could include a destination's image and transportation infrastructure. Social aspects may consist of how welcoming the residents are. Thus, this study explored the relationship between destination image, transport infrastructure and tourist revisit intention. A quantitative method was used for this study, and the data were collected through questionnaires from the tourists. Three hundred sixty-three respondents were used for the survey; the sample was drawn using a simple random sampling procedure. Two hypotheses were developed and tested. The researchers hypothesised that destination image positively affects revisit intention and transport infrastructure positively affects revisit intention. The data were analysed using regression analysis. The results showed that destination image significantly positively affected revisit intention. The study also found that transport infrastructure significantly positively affected revisit intention. The result of this study would inspire the government, policymakers, and tourist management to develop a customised responsiveness program. The findings will also help tourism stakeholders comprehend tourist perception and why travellers resist.

Industrialized and developing countries today are plagued by the gravity of the problem of e-waste. Managing e-waste is a global environmental problem that has created significant environmental damage in some parts of the world. Although Malaysia has plans to manage e-waste, there are still difficulties, and the need to manage e-waste is now even more pressing. Therefore, to manage e-waste effectively, it is necessary to develop general, structured policy measures to address the issue within the nation and globally. This chapter aims to explore the sustainability issues in Malaysia, challenges towards e-waste management in Malaysia, an overview of e-waste policy implementation, the effects of e-waste on the environment, the activities organized by the government and other organizations, and the mechanism of e-waste management in Malaysia. By making diverse research contributions, it would eventually encourage the growth of sustainable e-waste management in Malaysia.

Islamic tourism is an innovative tourism that promotes Islamic way of life. The service not only aims for Muslim travellers but also benefited to non-Muslim. One of the various strategies to promote Islamic tourism is to introduce Muslim-friendly hotels (MFHs), and Malaysia could lead the way in doing so. MFH characteristics are still unclear as many hoteliers were perplexed by this circumstance, which hampered hotels' efforts to implement it. So, this study objective to examine level of Islamic attributes practices by the MFH in Malaysia. A total of 380 respondents were selected using a convenient sampling method and data was analyzed using descriptive statistic. The result shown that “Placement of Qibla stickers /direction (Qibla stickers/direction point towards Mecca city)” in hotel’s room most likely favourite variable during guest’s stay in MFH. As an important variable was pointed out, it helps hotel management to market their products and services in proper way. Also, support government to boost up market of halal hotel in future as an effort for branding Malaysia as halal hub globally, in the same time, to help Malaysia’s authorities to determine Islamic attributes that may satisfy the guests’ needs.

Homestays are a form of community-based tourism that offers local experiences of village lifestyle to travellers. In addition, it is a human-oriented services industry. An increase in tourist arrivals (both domestic and international visitors) to Malaysia has seen a yearly increase in the number of accommodations available, especially environmentally friendly ones. However, being environmentally friendly is a challenge for the tourism industry, especially with regard to the accommodation sector. Previous studies have also found several factors that complicate green practices among homestay operators. Among them are lack of green information and knowledge, lack of professional advice, the uncertainty of outcomes, lack of verifiers, lack of resources such as workforce and equipment, lack of support from owners and management, high maintenance cost, managerial attitudes, employee support, customer attitudes, and quality of service. Therefore, this study aims to examine the effect of environmental knowledge towards green practices among homestay operators in Selangor, Malaysia. In this study, 147 homestay operators were selected using simple random sampling among 16 homestays in Selangor, Malaysia, registered with the Ministry of Tourism and Culture, Malaysia. The analysis of this study used SPSS software for descriptive and inferential tests such as T-Test and ANOVA Test and AMOS software to build Structural Equation Modelling (SEM). The T-Test and ANOVA Test show that there are not many differences in the green practices implemented among homestay operators based on age, gender, and education level. In addition, the findings also indicate that environmental knowledge has a positive and significant relationship with green practices among homestay operators. This result means that the green practices are not different based on the demographic factor as long as they have sufficient environmental knowledge. This research will significantly impact hospitality management through environmental knowledge and help academicians identify new indicators that contribute to green practices in homestays in Malaysia.

The purpose of this study is to explore the employees’ perceptions towards the role of HRM policies and practices in assisting them to perform the desired behavior in contributing to the organizational goals achievement. Employees’ perceptions are explored through their actual experiences with the implementation of HRM policies and practices. Interviews were conducted with employees in five different star-rating hotels to understand contextual factors that can be observed. Different perceptions on the role of HRM policies and practices in influencing employees’ performance are reported from the interviews. Instead of acting as a medium to transmit the message of their work expectations, employees view the HRM policies and practices as a common process happening in their organization and unrelated to their work demand. Therefore, findings of this study could light a torch of awareness for organizations to give more attention to the employees’ responses and feedback to minimize their dysfunctional behaviors that are detrimental to organizational achievement. Suggestions are given to increase the employee desired behavior relevant to the organizations from the perspective of AMO theory.