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The COVID-19 pandemic provided a unique opportunity to gauge how much, and why, people value visiting public libraries by asking them about the impact of the library closures. A questionnaire survey was administered to users of four library networks in New South Wales, Australia. About 19% of 1,295 respondents missed their library "a great deal," another 28% "quite a lot." Most commonly respondents missed browsing the shelves, taking children for visits, studying, reading, and socializing there. They also missed the quiet, relaxing, and friendly environment, and the resources provided. For many, the closures impacted their lives in a critical way. [ABSTRACT FROM AUTHOR]

Public libraries are quintessential civic and education institutions which have undergone significant transformation. In the context of digital knowledge platforms and the neoliberalisation of public space, libraries are increasingly framed as knowledge portals, community hubs, refuges, and rare examples of universally accessible public spaces. If public libraries are transforming as educational, public and civic spaces, what does this mean for the way libraries work as everyday pedagogical spaces? This paper explores this question by considering how citizen-subjects might be 'curated' through the everyday materialities and spatial ordering of a community library in an ethno-culturally diverse neighbourhood in suburban Sydney. Drawing on interviews with users and staff in the library, I examine how material, spatial and interactional codes shape habits and constitute a pedagogical assemblage oriented around civic instruction, particularly for recently arrived migrants. I suggest that the library as conditional, semi-public space and spatial-material assemblage includes subtle forms of citizenship training, including training in openness to forms of 'commonplace diversity'. I argue that examining community libraries in this way can offer insights into the everyday pedagogies of social spaces and the way people practice civic belonging. [ABSTRACT FROM AUTHOR]

This paper reviews the literature relating to libraries in prisons and introduces findings from a recent study that explores the lived experience of using Australian prison libraries. The paper identifies literature regarding the history of libraries in prisons, both in Australia and elsewhere, and then studies contemporary prison libraries and the standards and documents that guide their management and practices. One of the main roles of incarceration is the reform of the individual. As the role of education in this process is considered to be crucial, the educational and broader information needs of prisoners are discussed, along with the role prison libraries can play in supporting prisoners to satisfy these needs. This discussion is followed by a study of the nature of existing research and publications relating to prison libraries. The lack of understanding of the prison library user experience, particularly within the Australian context, is identified. A recent doctoral study designed to address this lack of knowledge is introduced, and the paper ends with the identification of five themes identified by that study that describe the experience of using Australian prison libraries. [ABSTRACT FROM PUBLISHER]

The World Wide Web Consortium (W3C) has established international standards for website accessibility which attempt to ensure that everyone has the same opportunities to use materials published on the World Wide Web (Web). This article provides a summation of the research conducted into the accessibility of public library websites in Western Australia. A discussion is provided of the website audit methods used and results obtained. The research demonstrates the level of compliance with Australian and International standards as well as results of surveys used to determine the perceived willingness to comply with those standards, barriers to compliance and benefits of an accessible website. [ABSTRACT FROM AUTHOR]

International students constitute a significant proportion of the Australian university population, and thus of the university library-using population. Drawing on qualitative research findings, this paper discusses the library-related experiences and perceptions of international students at two Australian universities. While the students' previous library use was limited, at their host university they experienced challenges using the library, often associated with unfamiliarity. However, they generally viewed their Australian university library and library staff in a positive light. The findings support recommendations for developing library professionals' awareness of international students' and their library use. [ABSTRACT FROM AUTHOR]

Universities in Australia, like their counterparts abroad, are making available several different kinds of electronic information services for their student communities. University students need different types of information for the frequently entwined purposes of learning and living, and such information may be available from a variety of information channels and sources; often the required information may be hidden within the complex structure of various internal and external information systems and services. Organising and processing such a wide variety of information to allow easy access and retrieval is a great challenge. This paper calls for a concerted research effort in this direction, and specifies various tasks of a proposed research project: these range from identifying the learning and living information needs of various categories of students in Australian universities, to organising and processing such information for easy access based on the task, context, and characteristics of the student users. [ABSTRACT FROM AUTHOR]

In 2006-07, the author was involved in redesigning a database storing traditional knowledge of Australian Aboriginal clans. The project raised issues relating to the design of repositories for indigenous knowledge, including theoretical approaches taken to ontology (knowledge structures, classification systems) and metadata creation. This paper describes the design process undertaken, in which user-centred design principles accommodated an emergent contrast between traditional knowledge customs and "good" database design principles. Theoretical approaches taken to ontology are presented, and the format of the restructured database is discussed in general terms. Assembling evidence from usability testing and qualitative research, the paper concludes that a flexible ontological system was needed to provide the customisability required by indigenous users - a system whose iterations and applications may usefully represent widely differing aboriginal cultures. [ABSTRACT FROM AUTHOR]

The article presents a response from the author to her own article "Library Research: Luxury or Necessity?" from the 1973 volume 22, number four issue of "The Australian Library Journal" in which she discussed the value of library research. In this article, she discusses the difficulties in securing research funding and influence from those providing funding. She reflects on her time as a librarian professional in Australia and how her work compares to those that followed her. Also included is a discussion of the value of data on information use and users.