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This paper explores a number of key issues that have been identified as being important in the identification and evaluation of best practice within the context of e-learning and virtual campuses. The "Promoting Best Practice in Virtual Campuses" (PBP-VC) project is a two year European Commission Education Audiovisual and Culture Executive Agency (EACEA) co-financed project that is aimed at providing a deeper understanding of the key issues and success factors underlying the implementation and sustainability of virtual campuses. The PBP-VC project team have been working with stakeholders from a number of large virtual campus projects across Europe in identifying and exploring key issues relating to best practice and sustainability. The importance of developing a practical framework for identifying, evaluating and promoting best practice in virtual campuses and e-learning can be demonstrated by the significant number of high profile e-learning and virtual campus failures both within Europe and globally. In many cases their failure has been quite spectacular with millions of dollars being wasted as a result some quite basic errors in overlooking key best practice issues that have occurred across several large-scale projects. This paper will provide a description of the different issues relating to models for best practice and sustainability that has been developed by the PBP-VC project. (Contains 7 figures.)

The study of database systems is typically core in undergraduate and postgraduate programmes related to computer science and information systems. However, one component of this curriculum that many learners have difficulty with is database analysis and design, an area that is critical to the development of modern information systems. This paper proposes a set of principles for the design of a games-based learning environment to help the learner develop the skills necessary to understand and perform database analysis and design effectively. The paper also presents some preliminary results on the use of this environment.

The purpose of the paper is to identify key issues relating to best practice and sustainability in Web 2.0 as an e-Learning strategy for supporting e-portfolios in Higher Education. A practical guidelines framework was developed for best practices, which can be justified by the lack of available frameworks in the e-Learning literature. A literature search was undertaken covering publications dated from 2000 to 2009 to ascertain the level of progress made on tackling issues on implementing Web 2.0 as an e-Learning campus-wide educational strategy. The findings show that the recent adoption of e-Learning and Web 2.0 initiatives has been marred by lack of research into the issues associated with long-term strategy, implementation, best practice frameworks and solutions. The paper fulfils an identified information need and offers practical help to institutions implementing an e-portfolio Web 2.0 initiative.

The purpose of this paper is to develop e-portfolio evaluation criteria which will be used to review the Blackboard LMS e-portfolio being used at one Higher Education (HE) institution in the UK as evaluation criteria for reviewing e-portfolio provision does not exist in the literature. The approach taken was to initiate a wide literature search which involved reviewing over 600 articles by their abstract dating from 1995 to 2010. The findings show that little has been written about the development of e-portfolio effective practice frameworks. Therefore e-learning effective practice frameworks were used as a basis from which to design and develop an e-portfolio evaluation framework and then apply it to the university case which uses a Blackboard e-portfolio to support Personal Development Plans. The research provides a starting-point for further research into the development of robust e-portfolio evaluation models and frameworks.

Computer games have become a highly popular form of entertainment and have had a large impact on how University students spend their leisure time. Due to their highly motivating properties computer games have come to the attention of educationalists who wish to exploit these highly desirable properties for educational purposes. Several studies have been performed looking at motivations for playing computer games in a general context and in a Higher Education (HE) context. These studies did not focus on the differences in motivations between online and offline game players. Equally the studies did not look at the differences in motivations of people who prefer single player games and people who prefer multiplayer games. If games-based learning is to become a recognised teaching approach then such motivations for playing computer games must be better understood. This paper presents the combined analysis of three studies at HE level, performed over a four year period from 2005 to 2009. The paper focuses on differences of motivations in relation to single player/multiplayer preference and online/offline game participation. The study found that challenge is the top ranking motivation and recognition is the lowest ranking motivation for playing computer games in general. Challenge is also the top ranking motivation for playing games in HE while fantasy and recognition are the lowest ranking motivations for playing games in HE. Multiplayer gamers derive more competition, cooperation, recognition, fantasy and curiosity from playing games and online gamers derive more challenge, cooperation, recognition and control from playing games. Multiplayer gamers and online gamers ranked competition, cooperation and recognition significantly more important for playing games in HE than single players and offline participants. (Contains 15 figures and 11 tables.)

Over the last decade, Alternate Reality Games (ARGs), a form of narrative often involving multiple media and gaming elements to tell a story that might be affected by participants' actions, have been used in the marketing and promotion of a number of entertainment related products such as films, computer games and music. This paper discusses the design, development and evaluation of an ARG aimed at increasing the motivations of secondary school level students across Europe in the learning of modern foreign languages. The ARG was developed and implemented as part of a European Commission Comenius project and involved 6 project partners, 328 secondary school students and 95 language teachers from 17 European countries. The collaborative nature of ARGs provides a potentially useful vehicle for developing collaborative activities within an educational context. This paper describes the educational value of ARGs, in particular the ARG for supporting the teaching of modern European languages and the specific activities that were developed around Web 2.0 and gaming that underpinned the ARG and helped promote cooperation and learning within an educational environment. An evaluation of the ARG was conducted using an experimental design of pre-test [arrow right] ARG intervention [arrow right] post-test. 105 students completed the pre-test, 92 students completed the post-test and 45 students completed both the pre-test and post-test questionnaires. In general, student attitudes towards the ARG were very positive with evidence suggesting that the ARG managed to deliver the motivational experience expected by the students. The majority of students who completed the post-test either agreed or strongly agreed that they would be willing to play the game over a prolonged period of time as part of a foreign language course. In addition, through using the ARG, students believed that they obtained skills relating to cooperation, collaboration and teamwork.

This paper investigates the implementation and use of an internal organisational blog by several departments in the HR division in a large public sector financial organisation in the UK. This qualitative study adopts a case study approach and examines the experiences of staff using the blog to explore whether it can facilitate organisational learning. The thinking and decisions that informed the pilot study are also investigated. Initial findings indicate that implementing an internal organisational blog does not revolve around the technology itself, but the work required to inform and educate staff about the idea of using a blog for working purposes. This paper has practical implications for the practitioner community with reference to organisational management informing them of issues to consider prior to implementing new technology in team environments. The paper also examines approaches towards maintaining technology initiatives (in this case blogs) once they are up and running. The unique focus of this paper is that it explores blog use from the perspective of individuals who have never used them before as opposed to a department that is already familiar with the technology.

A highly important part of software engineering education is requirements collection and analysis which is one of the initial stages of the Database Application Lifecycle and arguably the most important stage of the Software Development Lifecycle. No other conceptual work is as difficult to rectify at a later stage or as damaging to the overall system if performed incorrectly. As software engineering is a field with a reputation for producing graduates who are inappropriately prepared for applying their skills in real life software engineering scenarios, it suggests that traditional educational techniques such as role-play, live-through case studies and paper-based case studies are insufficient preparation and that other approaches are required. To attempt to combat this problem we have developed a games-based learning application to teach requirements collection and analysis at tertiary education level as games-based learning is seen as a highly motivating, engaging form of media and is a rapidly expanding field. This paper will describe the evaluation of the requirements collection and analysis game particularly from a pedagogical perspective. The game will be compared to traditional methods of software engineering education using a pre-test/post-test, control group/experimental group design to assess if the game can act as a suitable supplement to traditional techniques and assess if it can potentially overcome shortcomings. The game will be evaluated in five separate experiments at tertiary education level. (Contains 11 tables and 2 figures.)

Purpose: The purpose of this paper is to identify the theoretical link between blogs and organisational learning. It aims to provide a set of practical guidelines on how to overcome the challenges of implementing an organisational blog. Design/methodology/approach: A literature review will be used to examine blogs and their association towards organisational learning and an illustration of how one company reacted to using blogs will be provided. Findings: It was discovered that implementing blogs within organisations can present challenges that might be overcome through properly informing and educating staff about their organisational benefits. A set of guidelines is presented as an implementation checklist for companies considering using internal blogs. Research limitations/implications: The paper does not examine the adoption of blog use within multiple organisations but reflects on the challenges of running blogs in one specific organisation. The problems identified might not apply to all types of organisations. Further research will be required to determine this. Practical implications: The paper provides a set of guidelines that allows organisations to assess whether blogging is right for them and suggests steps to take that can stimulate an organisational blogging culture. Originality/value: The paper offers practical advice and guidelines that help management to overcome difficulties associated with the introducing of organisational blogs internally. The paper provides a novel academic perspective in which organisational blogs might not be as straightforward to implement as argued in the literature. (Contains 2 figures.)

This article sets out to argue that organisations can learn but that they cannot do so in their own right without infrastructural support. This article further examines the notion that individuals in organisations also require the cognitive participation of the organisation itself as a learning entity to learn. The close reliance and affiliation required between individuals and organisations to enable their learning from one another are discussed. In continuation of this, specific examples are provided through the industry sector of information systems development (ISD) projects to illustrate of how organisations can learn. Finally, the question of how one identifies organisational learning is analysed. Following on from the ISD and its use in the analogy of organisational learning, the article discusses an organisational empirical research project currently being undertaken by the authors, which utilises blogs. Though there are many potential organisational learning connotations associated with blogs, they could be perceived as a type of information system. The ongoing research being undertaken with the company using the blogs will attempt to identify indicators of learning at the individual, group and organisational levels. The significance of the issues explored in this article lies in the fact that it addresses an ISD approach to study how an organisation learns, and why this perspective is useful towards understanding the process of organisational learning. This article contributes to the organisational learning debate through an illustrative industry example of ISD projects. In doing so, we wish to argue that though individual learning can occur in ISD projects, the collective nature of projects primarily engenders the interpretive aspect of organisational learning. We further believe that it is the interactive nature of an ISD project that allows an organisation to learn in tandem with project members as exemplified through the stages of a project life cycle. We feel that this article contributes to the ISD and organisational learning literature in terms of linking both concepts together.

This paper reports on the work of a European Commission DG Education and Culture co-financed project PBP-VC, Promoting Best Practice in Virtual Campuses, which is aimed at providing a deeper understanding of the key issues and critical success factors underlying the implementation of virtual campuses. The paper outlines a tentative model of issues underpinning best practice in virtual campuses derived from an initial literature-based investigation of existing virtual campus initiatives within the European Union. It is proposed that the tentative model will build upon key principles that have been identified for the development of an online constructivist learning environment based on problem-based learning and on a suitable model for knowledge construction and evolution. The tentative model comprises five main areas that can be viewed as being interrelated: (1) Organizational issues; (2) Technological issues; (3) Pedagogical Issues; (4) Financial Issues; and (5) Consolidation Issues. At a meta level the authors hypothesize the presence of the sustainability issue. The project is working towards developing a practical framework to help guide the process of creating best practice in virtual campuses, as well as raising awareness of issues and approaches to creating sustainable virtual campuses. In addition to the investigation of European Union virtual campus projects, the paper will consider virtual campus projects outside the European Union (e.g. North America, Asia, Africa) in order to identify best practices and explore the use of constructivist learning environments. The last phase of the PBP-VC project will be to conduct in depth face-to-face research with specific virtual campus projects and initiatives in order to learn more about the issues that underpin best practice, as well as sending out detailed questionnaires to virtual campus projects and initiatives throughout the European Union, as well as beyond. The detailed framework for best practices built upon the principles for the development of an online constructivist learning environment based on problem-based learning highlighted in this paper will be at last developed and refined. (Contains 2 figures, 2 tables, and 1 note.

This paper presents the results of a 3-year quasi-experimental study of three Masters courses in computing. The purpose of this study was to investigate the extent to which the teaching and learning of these courses were enhanced by being developed and delivered in an online format as compared to face-to-face full-time and part-time delivery. Key methodological questions and issues to be examined were: (a) any observable difference in student performance as measured by end-of-module grades/marks; (b) any observable difference between coursework and exam performance in the technically-oriented modules; (c) any observable difference in dropout rates, student satisfaction and faculty satisfaction. The study examined the results from 4684 module enrolments, consisting of 269 online students, 796 part-time students, and 3619 full-time students distributed across 7 modules and 79 module instantiations. The data were gathered using a variety of different means which included interviews, end of module questionnaires, student records and enrolment data. The results show that the online students consistently perform better then the face-to-face students and the paper reflects on this finding.

For some time now, computer games have played an important role in both children and adults' leisure activities. While there has been much written on the negative aspects of computer games, it has also been recognised that they have potential advantages and benefits. There is no doubt that computer games are highly engaging and incorporate features that are extremely compelling. It is these highly engaging features of computer games that have attracted the interests of educationalists. The use of games-based learning has been growing for many years now; however, within software engineering, there is still a dearth of empirical evidence to support this approach. In this paper, we examine the literature on the use of computer games to teach software engineering concepts and describe a computer game we have been developing to teach these concepts.

Within many educational institutions across the world, the delivery of undergraduate and post-graduate courses is facilitated by online learning technologies. The development and transformation of traditional academic courses for online learning delivery provides a number of opportunities for both the academic institution and prospective students. However, there are a number of important issues that need to be addressed if online learning is to contribute to the educational experience. Over the past four years, two online Masters Degree programmes, namely "Management of eBusiness" and "IT with Web Technology", have been developed and delivered at the University of Paisley in Scotland. Much of the content of these two programmes have also been delivered using more traditional, face-to-face methods, thus enabling the authors to compare both modes of learning and delivery over a number of years. The authors identified a number of factors related to enhancing student performance among online learners. These factors are both educational and social in nature and include experienced learners studying strategically, self-sufficient learners, flexibility of access to learning materials, learner control over the pace of study and assessments aimed at developing greater learner reflection. This paper explores these factors, highlighting a number of lessons learnt, as well as putting forward some recommendations that will be of interest to readers who are themselves involved in the development and delivery of online learning programmes. (Contains 2 figures and 4 tables.)

Byline: Gavin J. Baxter, Thomas M. Connolly, Mark Stansfield Adopting an industry specific focus, namely the field of information systems organisations, this paper discusses how organisational learning and the social aspect of learning technology may provide organisations with the flexible pedagogic approach required towards generating, managing and disseminating tacit knowledge that accommodates the continual learning of an organisation and its members. The paper analyses the industry of Information Systems Development (ISD) and the benefits that learning technology can provide IS organisations that wish to learn from past projects. Generic guidelines are also suggested to organisations addressing the issue of how to integrate learning technology within an organisational learning environment.

Byline: Thomas M. Connolly, Mark Stansfield The e-phenomenon has profoundly changed many aspects of society and, inevitably, has a commensurate impact on higher education. E-learning has now evolved from a marginal form of education to a commonly accepted alternative to traditional face-to-face education. The term can cover different delivery models ranging from courses that are delivered fully online to courses that provide some face-to-face interaction and some online provision. Within this continuum, interactive technologies can play a significant role in engaging the learner and providing a rich learning experience. This paper examines the e-phenomenon as it relates to e-learning and how different interactive technologies, such as visualisations and simulation games, can be used to enrich the learning experiences of students with different learning styles. The theory is related to the teaching of Information Systems (IS) in a postgraduate MSc Management of eBusiness course that uses a range of interactive technologies.