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Presents the experiences of the author with various types of hotel cheats. Method of operation of J. C. Doe who was defrauding smaller hotels by means of a $1000 bill; Approach used by the author to prove the charges against the man who was caught in San Francisco, California; Sentence given to Doe; Reason for doubting the identity of Doctor Richard A. Roe.

The article features Hotel Moskva in Belgrade which was established in 1906 at main street in Belgrade, Serbia and offers information on the attitude of the hotel servers toward their customers. It states that every time the customers give tips to the servers, the servers would always refuse the tips and discuss the habit of tipping to the customers. Despites of this, the author states the advantages that Moskva hotel contributes to its customers.

The article features E. M. Statler, founder of Hotels Statler Co. Inc., a hotel chain in the U.S. He was named Hotel Man of the Half Century in 1950, twenty-years after his death, in an election sponsored by the "Southern Hotel Journal." It states the contributions of Statler to the science of hotelkeeping. It describes the five types of keys originated by Statler for guest-room doors.

Focuses on the skill of maitre d'hotel in Switzerland to deliver the demands of foreign customers. Challenges faced by chefs when dealing with foreign customers; Ways to keep a customer satisfied with the food and service; Overview of the etiquette of Swiss hotelkeeping.

Comments on the ambiance of Japanese hotels. Management of the hotels through certain patterns; Uniqueness of the design of Japanese hotels; Appreciation of the Japanese foods by Westerners.

The article highlights the interest of Hungarian businessman Emil Hubert Ronay to revitalize hotels experiencing some losses in the U.S. Ronay conducts a detailed survey as his first approach in the revitalization. He had gained the trust of some bankers despite his inclination with classical mythology. He played a key role in managing legal disputes within the hotel sector in the country.

Focuses on how a hotel operates in the U.S. Responsibility of a hotel manager to accommodate and ensure the safety of patrons; System of teamwork implemented to ensure good customer service and protect the guests and hotel; Legal obligation of hotels to supply guests with food and lodging.

The article relates the author's experience with hotel accommodations and discusses the reasons why he hates hotels. He notes the conveniences afforded by hotels, but also points out some annoying policies. He mentions an encounter with a man doing some repair, noisy vacuum, carousers, intrusive maids and confusing passages.

The article presents quotes from Franklin P. Jones. He states that conscience would make a person worry about the things that he likes to do. He also said that gossip could make an individual feel angry. He added that hotels must provide services, enough to satisfy the customers to make them feel at home.

The article provides information about the international hotel school which offer courses to hotelkeepers in Switzerland. In 1983, the school was founded by Jacques Tschumy, president of the Swiss hotelkeepers' association. Tschumy observed that the hotel business was outrunning the abilities of scullery boys to develop into front-lobby hosts to he decided to established the school.

The article reflects on the need for hotels to improve their services. They should provide two lounge chairs to accommodate guests. Most hotels only provide one luggage stand. Other pitfalls in hotel amenities are tall mirrors that cannot reached by short people and air-conditioning that cannot be adjusted.