1. A Fault Tree Approach to Analysis of Organizational Communication Systems.
- Author
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Witkin, Belle Ruth and Stephens, Kent G.
- Abstract
Fault Tree Analysis (FTA) is a method of examing communication in an organization by focusing on: (1) the complex interrelationships in human systems, particularly in communication systems; (2) interactions across subsystems and system boundaries; and (3) the need to select and "prioritize" channels which will eliminate noise in the system and maximize effectiveness. FTA provides a step-by-step description of possible failure events within a system and the interactions (the combination of potential occurrences) which could result in a predetermined undesirable event. The FTA technique begins with the description of the system as it exists and proceeds through identification and analysis of potential failures to final suggestions for system changes or modifications. The technique focuses not only on how an organization is designed to operate but also on how it does operate in practice. (A series of diagrams is included in the description of the process.) (RN)
- Published
- 1972