41 results
Search Results
2. Do the networks always reveal the truth? The case of tripartite business incubator in Kenya, Uganda and Zambia
- Author
-
Totojani, Anika
- Published
- 2024
- Full Text
- View/download PDF
3. Navigating turbulence in the UK: how gender shapes self-employed social engagement during crises?
- Author
-
Haj Youssef, Moustafa, Nolan, Steve, and Hussein, Hiba
- Published
- 2024
- Full Text
- View/download PDF
4. Intellectual capital information via Twitter: the effect on firm value
- Author
-
Schiuma, Giovanni, Raimo, Nicola, Bresciani, Stefano, Ricciardelli, Alessandra, and Vitolla, Filippo
- Published
- 2024
- Full Text
- View/download PDF
5. “Fake or not, I’m sharing it”: teen perception about disinformation in social networks
- Author
-
Zozaya-Durazo, Luisa Dolores, Sádaba-Chalezquer, Charo, and Feijoo‐Fernández, Beatriz
- Published
- 2024
- Full Text
- View/download PDF
6. The impact of relationship management on manufacturer resilience in emergencies
- Author
-
Yang, Jianhua, Liu, Yuying, and Kholaif, Moustafa Mohamed Nazief Haggag Kotb
- Published
- 2024
- Full Text
- View/download PDF
7. Muslims’ reluctance to social media campaigns about organ donation: an exploratory study
- Author
-
Nouira, Olfa and Ayari, Salma
- Published
- 2024
- Full Text
- View/download PDF
8. Negotiating dignity and social justice in community food access spaces
- Author
-
Schweitzer, Julie, Mix, Tamara L., and Esquibel, Jimmy J.
- Published
- 2024
- Full Text
- View/download PDF
9. How designed work environment and enacted work interactions impact creativity and work–life balance
- Author
-
Mattarelli, Elisa, Cochis, Carlotta, Bertolotti, Fabiola, and Ungureanu, Paula
- Published
- 2024
- Full Text
- View/download PDF
10. Positive ageing in institutional homes: towards a de-stigmatization process
- Author
-
Gupta, Satish Kr and Mukherjee, Anirban
- Published
- 2024
- Full Text
- View/download PDF
11. The influence mechanism of real estate enterprises' status on debt default risk
- Author
-
Liu, Guangping, Zhou, Kexin, and Sun, Xiangzheng
- Published
- 2024
- Full Text
- View/download PDF
12. Can crowdfunding creators learn from previous experiences to have a better future financing performance?
- Author
-
Fang, Xing
- Subjects
CROWD funding ,BUSINESSPEOPLE ,PRIOR learning ,SOCIAL networks ,REGRESSION analysis - Abstract
Purpose: This paper aims to explore whether crowdfunding creators can learn from previous experiences to have a better financing performance of future crowdfunding projects. Design/methodology/approach: This paper uses Python to capture the data of 6,267 crowdfunding projects from one of the largest crowdfunding platforms in China (JingDong Crowdfunding) and the author use the negative binomial regression model and the OLS model in this empirical study. Findings: The empirical results show that both the early-stage experience of creating a crowdfunding project and the early-stage experience of supporting projects of other crowdfunding creators can improve the financing performance of their newly launched projects. The social network of the previous projects and the "Blockbuster" projects initiated before can also make the newly initiated projects obtain better financing performance. Originality/value: Current research on entrepreneurial experience shows that serial entrepreneurs have significantly different success rates than novice or inexperienced entrepreneurs but there is limited literature on the learning effect of crowdfunding creators. This study adds to the literature on entrepreneurial learning and provides suggestions to crowdfunding creators. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
13. "Work is easy or very tired": the impact of the heterosexual leadership structure on enterprise innovation investment.
- Author
-
Huo, Mengjun and Li, Chao
- Subjects
HETEROSEXUAL women ,SENIOR leadership teams ,HETEROSEXUALS ,CHIEF executive officers ,LEADERSHIP ,SOCIAL networks - Abstract
Purpose: Innovation is the most important quality of enterprise management. It is an important and controversial issue whether the heterosexual leadership structure of the chairman and chief executive officer (CEO) makes the work "easy" or "very tired" in enterprise innovation. This study investigates the specific impact of the heterosexual leadership structure on enterprise innovation investment, and further explores influence mechanism between them from two perspectives. Specifically, from the perspective of enterprise leaders including the chairman and CEO, this paper analyzes the impact of surname sharing, intergenerational differences and top management team (TMT) external social network between the heterosexual leadership structure and enterprise innovation investment. And from the perspective of enterprise itself, this study explores the impact of ownership and organizational slack between the heterosexual leadership structure and enterprise innovation investment. Design/methodology/approach: By using ordinary least squares regression (OLS), this study mainly takes the unbalanced panel data of A-share listed companies from 2008 to 2019 in Shanghai and Shenzhen as the research sample to empirically analyze the relationship and influence mechanism between the heterosexual leadership structure and enterprise innovation investment. Findings: The results show that the heterosexual leadership structure of the chairman and CEO has a negative impact on enterprise innovation investment. Surname sharing and ownership positively moderate the negative impact of the heterosexual leadership structure of the chairman and CEO on enterprise innovation investment. Intergenerational differences and TMT external social network negatively moderate the relationship between the heterosexual leadership structure of the chairman and CEO and enterprise innovation investment. In addition, the moderating effects of intergenerational differences and TMT external social network on the relationship between the heterosexual leadership structure and enterprise innovation investment both depend on organizational slack. When organizational slack is lower and intergenerational differences are higher, the negative impact of the heterosexual leadership structure of the chairman and CEO on enterprise innovation investment will be the strongest. And when organizational slack is lower and TMT external social network is higher, the negative impact of the heterosexual leadership structure of the chairman and CEO on enterprise innovation investment will be the strongest. Originality/value: By exploring the influence and the boundary mechanism of the heterosexual leadership structure of the chairman and CEO on enterprise innovation investment, the "heterosexual difference effect" is verified in this paper, that is, when men and women work together, work is very tired. This not only enriches the existing research of enterprise innovation investment, but also provides practical guidance for effectively improving enterprise innovation investment from a new perspective. In addition, it broadens the moderating mechanism of the impact of the heterosexual leadership structure of the chairman and CEO on enterprise innovation investment, which is conducive to reasonable response to improve enterprise innovation investment. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
14. Facilitating the circular economy: insights from novel supply network actors.
- Author
-
Ratsimandresy, Anne and Miemczyk, Joe
- Subjects
CIRCULAR economy ,ECOLOGICAL systems theory ,BROKERS ,SOCIAL networks ,ACTORS - Abstract
Purpose: This research studies circularity brokers, the economic actors facilitating the transition of companies towards circular operations. The purpose of this paper is to extend the understanding of "circular brokerage", deriving from the concept of brokerage existing in network theory and applied to the specific context of the circular supply network. Recent papers have been devoted to particular facets of circular brokerage, with studies dedicated to circular incubators or platforms. This study proposes how these new actors can have a significant role in facilitating circular economy in general. Design/methodology/approach: The methodology is qualitative using 17 semi-directed interviews with circularity brokers. The theoretical approach draws on the network view and builds on recent developments of the theory in the context of circular economy. Findings: Circularity brokers support organisations and their networks, helping them to overcome the problems that stand in their way of adopting circular economy at different levels (micro, meso and macro). To do this, circularity brokers deploy a wide range of activities involving technical, methodological and relational skills. The study extends previous research by elaborating on the relationship between the position these actors occupy within their network and the benefits they can bring in terms of circularity. Originality/value: This research provides evidence on the role of circularity brokers and moves the state of knowledge from a specific sector or cases to other sectors and a broader role beyond network position specifics. Network theory, with the constructs of broker exchanges and the influence of embeddedness, is used to develop theoretical implications. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
15. Digging deeper into responsibility: an investigation of responses to online help-request marketing campaigns in social networking groups.
- Author
-
Hu, Zhongtao
- Subjects
SOCIAL networks ,REGULATORY focus theory ,ONLINE social networks ,SOCIAL marketing ,INTERNET marketing ,SOCIAL media - Abstract
Purpose: There is a growing trend among online merchants to conduct help-request marketing campaigns (HMCs), which refers to a kind of marketing campaign that leverages participants' help-request to encourage the subsequent engagement of participants' online friends. The paper aims to investigate how individuals respond to online HMCs in social networking groups (SNGs). Integrating the norm activation model and regulatory focus theory, this paper examines the mediation effects of the two facets of responsibility perception, i.e. perceived causality and perceived answerability. Design/methodology/approach: A field experiment was conducted by organizing a real HMC on WeChat. To manipulate request individuation, experimental confederates were engaged to serve as requesters in the HMC. The actual responses provided by the recipients (subjects) were captured via the HMC pages. The multiple-group analysis was used for data analysis. Findings: Empirical results reveal that request individuation strengthens the effect of relationship closeness on perceived causality but reverses the effect of relationship closeness on perceived answerability from being positive to negative. Except for the negligible impact of perceived answerability on inaction, both perceived causality and perceived answerability affect recipients' reactions to HMCs as expected. Practical implications: First, social media platforms should promote other-oriented prosocial values when designing features or launching campaigns. Second, the designers of HMCs should introduce a "tagging" feature in HMCs and provide additional bonuses for requesters who perform tagging. Third, HMC requesters should prudently select tagging targets when making a request. Originality/value: First, this paper contributes to the literature on social media engagement by identifying responsibility as an other-oriented motivation for individuals' social media engagement. Second, this paper also extends our understanding of responsibility by dividing it into perceived causality and answerability as well as measuring them with self-developed instruments. Third, this study contributes to the research on WOM by demonstrating that individuals' response behaviors toward help-requests embedded in HMCs can take the form of proactive helping, reactive helping or inaction. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
16. Social media sharing disposition (SMSD) as a driver of consumer information-sharing behavior.
- Author
-
Bailey, Ainsworth Anthony and Ben Mimoun, Mohamed Slim
- Subjects
INFLUENCER marketing ,CONSUMER behavior ,SOCIAL networks ,CONSUMER education ,PREDICTIVE validity - Abstract
Purpose: Despite the continued focus on online sharing through social media, little consumer research has looked at this behavior as an independent construct or tried to determine how it relates to other consumer behaviors. Consequently, this study aims to explore the concept of social media sharing disposition (SMSD), proposes a measure of the construct, and, in five studies, assesses its reliability and validity and its relationship to other online and offline consumer behaviors. Design/methodology/approach: Five studies using surveys were carried out to assess the SMSD construct. The studies gathered data to assess the properties and validities of SMSD, as well as its ability to assess offline and online sharing behavior. Findings: The results indicate that SMSD is a useful construct that helps to explain people's social media and offline sharing behavior, although its focus is primarily on social media sharing. It also displays convergent, discriminant and predictive validity. These results indicate that SMSD can be used to predict the likelihood of consumers sharing online information. They also confirm that SMSD works effectively in different cultural contexts. SMSD can also be used to assess consumer offline sharing behavior. Research limitations/implications: There was neither an investigation of actual differences in behaviors among consumers in the number of posts or online reviews they undertook, based on SMSD, nor a study of whether individuals are more likely to incorporate brand information into their posts. Future research could explore these behaviors to determine whether they can be explained by SMSD. There was also no focus on a rationale for engaging in social media sharing; that is, there are no proposed antecedents of SMSD. Additional studies could assess antecedents of this construct. Practical implications: Marketers interested in engaging consumers as participants in the dissemination of online (electronic) information can segment and target consumers on the basis of SMSD. Therefore, it can be used to determine who should be targeted with information to disperse to other consumers. It is likely that there is a relationship between SMSD and social media influencer (SMI) activity, so it could also be used to identify SMIs among consumer bases. It can also be adapted and applied to understanding offline sharing behavior. Originality/value: The paper reports on SMSD and establishes that it is an additional construct that can help explain consumer information sharing. The construct relates to a social media context, where it may be increasingly difficult to identify consumers who engage in differential sharing of digital information. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
17. Impact of fake news on social networks during COVID-19 pandemic in Spain.
- Author
-
Macarrón Máñez, María Teresa, Moreno Cano, Antonia, and Díez, Fernando
- Subjects
COVID-19 pandemic ,FAKE news ,SOCIAL networks ,SOCIAL media ,LITERACY programs - Abstract
Purpose: The pandemic has enhanced the global phenomenon of disinformation. This paper aims to study the false news concerning COVID-19, spread through social media in Spain, by using the LatamChequea database for a duration from 01/22/2020, when the first false information has been detected, up to 03/09/2021. Design/methodology/approach: A quantitative analysis has been conducted with regard to the correlation between fake news stories and the pandemic state, the motive to share them, their dissemination in other countries and the effectiveness of fact checking. This study is complemented by a qualitative method: a focus group conducted with representatives of different groups within the society. Findings: Fake news has been primarily disseminated through several social networks at the same time, with two peaks taking place in over a half of the said false stories. The first took place from March to April of 2020 during complete lockdown, and we were informed of prevention measures, the country's situation and the origin of the virus, whereas the second was related to news revolving around the coming vaccines, which occurred between October and November. The audience tends to neither cross-check the information received nor report fake news to competent authorities, and fact-checking methods fail to stop their spread. Further awareness and digital literacy campaigns are thus required in addition to more involvement from governments and technological platforms. Research limitations/implications: The main limitation of the research is the fact that it was only possible to conduct a focus group of five individuals who do not belong to generation Z due to the restrictions imposed by the pandemic, although a clear contribution to the analysis of the impact of fake news on social networks during the COVID-19 pandemic in Spain can be seen from the privileged experiences in each of the fields of work that were identified. In this sense, the results of the study are not generalizable to a larger population. On the other hand, and with a view to future research, it would be advisable to carry out a more specific study of how fake news affects generation Z. Originality/value: This research is original in nature, and the findings of this study are valuable for business practitioners and scholars, brand marketers, social media platform owners, opinion leaders and policymakers. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
18. Looking for accommodations? What motivates consumer information search behavior on Instagram, Facebook groups and personal profiles on social networking sites.
- Author
-
Kol, Ofrit and Lissitsa, Sabina
- Subjects
ONLINE social networks ,SEARCHING behavior ,CONSUMER education ,SOCIAL networks - Abstract
Purpose: This paper aims to examine the association between the perceived values of information (economic, hedonic, functional, psychological) and the actual use of social networking channels (Instagram/Facebook groups/SNS personal profiles or messaging) for seeking information on accommodations. Design/methodology/approach: 879 respondents aged 18–55, who travel abroad as individual tourists at least once a year and are responsible for their own accommodation choice, were surveyed. Findings: The study shows that all the values of information are more likely to be provided through posting a question on one's profile/messaging options (i.e. friends and relatives), than through Facebook groups and Instagram. The multivariate findings show that different values are associated with different SNS channel choices for seeking information. Originality/value: The study provides an innovative approach to the motivations behind the use of different SNS platforms for travel information search by consumers. It offers practical implications, suggesting how to provide the relevant content on each channel. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
19. Understanding consumer behavior in phygital environments: an interpretivist methodological framework.
- Author
-
Yao, Alex, Chan, Naythan, and Yao, Nansheng
- Subjects
CONSUMER behavior ,LITERATURE reviews ,SPATIAL behavior ,RESEARCH personnel ,SOCIAL networks - Abstract
Purpose: Due to rapid digitalization, the emergence of the "phygital" environment, which blends physical and digital experiences, creates unique challenges for researchers. This paper aims to introduce an interpretivist methodological framework designed to understand consumer behavior in phygital environments. The framework enables an in-depth exploration of the contextual factors, subjective experiences, personal emotions and social networks that influence consumer behavior in this space. Design/methodology/approach: The framework was developed after a thorough literature review of the phygital environment and interpretivist research landscape. Consistent with the phygital transformation theory, this approach allows researchers to go beyond the limitations of purely quantitative methods, gaining a deeper understanding of consumer behavior in phygital environments. The framework is organized into four meticulously designed pillars, each focusing on specific aspects of research and using distinct data collection and analysis approaches. Findings: The systematic framework facilitates exploration of various dimensions of consumer experiences in phygital settings through qualitative research techniques. Uncovering the richness of contextual factors, subjective meanings, consumer experiences and social interactions within the phygital environment yields meaningful insights into consumer decision-making and preferences. These insights help marketers craft better phygital marketing strategies. Originality/value: This interpretivist framework presents a unique approach for researchers hoping to investigate consumer behavior in phygital environments. It offers deep insights and understanding of this largely unexplored space, contributing to the evolving body of knowledge in phygital studies. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
20. Interconnected destinies: The impact of social capital on business model innovation.
- Subjects
SENIOR leadership teams ,SOCIAL capital ,SOCIAL networks ,INNOVATIONS in business ,SOCIAL innovation - Abstract
Purpose: This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach: This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings: This paper identified how top management team social capital can impact the level of business model innovation. Social capital is something businesses must cultivate for good performance. Originality/value: The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
21. Charting the course: a framework for networking across the selling ecosystem.
- Author
-
Burchett, Molly R., Epler, Rhett T., Pappas, Alec, Butler, Timothy D., Rouziou, Maria, Bolander, Willy, and Lussier, Bruno
- Subjects
CUSTOMER cocreation ,SOCIAL networks ,ECOSYSTEMS ,SOCIAL capital ,LABOR theory of value ,CONSUMERS - Abstract
Purpose: The purpose of this paper is to conceptualize the notion of thin crossing points from a social network perspective and to outline the concrete networking strategies that enable salespeople to foster mutually valuable resource exchange (i.e. to thin crossing points) across a selling ecosystem. Design/methodology/approach: The authors integrate extant theoretical perspectives to advance a conceptual framework of sales-related networking across three key actors in a selling ecosystem: intraorganizational selling actors and actors in customers and external partner organizations. Findings: Thin crossing points are defined as figurative transaction points at the boundary between organizations or organizational subunits at which actors engage in mutually valuable resource exchange in the process of value cocreation. To thin crossing points with key ecosystem actors, salespeople must adapt networking strategies considering the time and trust constraints inherent in a network relationship. Such constraints inform the most advantageous network centralities (degree, eigenvector and betweenness) and actions to impact key network properties (tie strength, contact diversity) that enable salespeople to efficiently develop social capital and thus to optimally thin crossing points across a selling ecosystem. Originality/value: To the best of the authors' knowledge, this study is the first social network-based exploration of salespeople's role in thinning crossing points with key ecosystem actors. It advances a novel conceptual framework of sales-related networking strategies that foster social capital development and optimally thin crossing points across a selling ecosystem. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
22. Do repeated alliances within patent pools encourage enterprise innovation? Evidence from MPEG LA.
- Author
-
Lai, Liubin and Zhang, Yunsheng
- Subjects
PATENT suits ,PATENTS ,PANEL analysis ,SOCIAL networks ,KNOWLEDGE management - Abstract
Purpose: The purpose of this study is to investigate whether repeated alliances between two members of a patent pool boost enterprise innovation. Furthermore, this paper intends to determine whether the innovation performance becomes higher or lower based on the partnership characteristics. Design/methodology/approach: In this empirical study, hierarchical regression is used to analyze the longitudinal data obtained from 12 patent pools managed by MPEG LA during a time period ranging from 2006 to 2018. The members of patent pools comprise research institutions, firms and universities. Research analyses are performed based on a sample of 68,400 member pairs who had established repeated alliances. The information regarding such pairs is gathered from public databases. Findings: Repeated alliances positively correlate with enterprise innovation performance in patent pools; this performance is higher when the two enterprises have exploratory collaborations. Conversely, the performance is lower when the partners have a similar technology base and are engaged in a technological competition (competitive learning and patent litigation). Moreover, the performance is lower when one partner demonstrates higher network centrality and richer structural holes than the other partner. Originality/value: Patent pools play an instrumental role in eliminating patent-licensing barriers, thereby allowing mutual acquisition of complementary technologies, and cooperatively strengthening technology development. From the perspective of theories of coopetition, knowledge management and social network, this study explores the impact of patent pools on enterprise innovation performance and ascertains the moderating roles of technology coopetition, technology similarity and network position, thereby expanding the scope of innovation effect in the context of patent pools. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
23. University life has gone digital: influences of institutional mobile social network use during the COVID-19 emergency.
- Author
-
Conrad, Colin, Moylan, Rachel, and Diaz, Gabriel O.
- Abstract
Purpose: Many universities implemented institutional social networking apps as an alternative to in-person social experiences during the COVID-19 pandemic. Therefore, this study aims to explore previously identified factors that influenced intentions to form collective actions, also known as we-intentions, on such social networking apps and their influence on student satisfaction with the app artifact. Design/methodology/approach: Students from across a large university were invited to participate in a survey. Responses from 915 students who reported using the app were analyzed using a maximum likelihood covariance-based structural equation model. Analysis was conducted using the R programming language's psych, lavaan, and semTools packages. Findings: The authors found that we-intentions are positively associated with recent app use and with student satisfaction with the app. Group norms were found to significantly influence the formation of we-intentions, while social identity is positively associated with both we-intentions and satisfaction. Originality/value: The paper provides evidence that past research generalizes to the context of university mobile social networks and identifies a relationship between we-intentions and satisfaction in this context. It also provides practical insight into factors that influence we-intentions, and subsequently students' online education experience, in the context of a university's institutional mobile social network. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
24. Local social network structure and promotion effectiveness in social commerce.
- Author
-
Xu, Huasi, Liu, Yidi, Song, Bingqing, Yin, Xueyan, and Li, Xin
- Subjects
ELECTRONIC commerce ,SOCIAL networks ,SOCIAL structure ,INFORMATION dissemination ,ECONOMETRIC models - Abstract
Purpose: Drawing on social network and information diffusion theories, the authors study the impact of the structural characteristics of a seller's local social network on her promotion effectiveness in social commerce. Design/methodology/approach: The authors define a local social network as one formed by a focal seller, her directly connected users and all links among these users. Using data from a large social commerce website in China, the authors build econometric models to investigate how the density, grouping and centralization of local social networks affect the number of likes received by products posted by sellers. Findings: Local social networks with low density, grouping and centralization are associated with more likes on sellers' posted products. The negative effects of grouping and centralization are reduced when density is high. Originality/value: The paper deepens the understanding of the determinants of social commerce success from a network structure perspective. In particular, it draws attention to the role of sellers' local social networks, forming a foundation for future research on social commerce. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
25. Role of community trust in driving brand loyalty in large online B2B communities.
- Author
-
Sethi, Amit Rakesh, Dash, Satyabhusan, Mishra, Abhishek, and Cyr, Dianne
- Subjects
VIRTUAL communities ,BRAND loyalty ,CUSTOMER loyalty ,BUSINESS-to-business transactions ,BRAND communities ,STRUCTURAL equation modeling ,SOCIAL networks - Abstract
Purpose: Online customer communities have become a strategic tool for business-to-business (B2B) firms to drive collaboration among customers around the company's products and services. This paper aims to argue that the three social capital dimensions, that is, structural, relational and cognitive, themselves driven by brand community trust, can affect brand loyalty for the organization. Design/methodology/approach: The authors use a survey to collect data and structural equation modeling to test the conceptual framework by collecting data from 214 participants across three online B2B communities operated by three technology firms in India. Findings: Brand community trust is found to have a strong association with social network ties, identification and norm of reciprocity and shared vision. These three have concomitant effects on the quality of customer-to-customer (C2C) interactions. Such communication generates functional, emotional and social benefits, which, in turn, curate brand loyalty. Practical implications: The authors' findings guide community managers in leveraging such conversations in shaping customer loyalty for the corporate brand. Originality/value: This work provides an integrated framework to explain the important role of C2C interactions in B2B online brand communities. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
26. Psychosocial support for indigenous informal caregivers in Colombia.
- Author
-
Paredes-Arturo, Yenny Vicky, Florez-Madroñero, Andrea, and Aguirre-Acevedo, Daniel Camilo
- Subjects
SERVICES for caregivers ,CAREGIVER attitudes ,WELL-being ,SOCIAL support ,CONFIDENCE intervals ,RESEARCH methodology ,SOCIAL networks ,CROSS-sectional method ,BURDEN of care ,HUMANITY ,PSYCHOLOGICAL tests ,FAMILY roles ,MENTAL depression ,QUESTIONNAIRES ,DESCRIPTIVE statistics ,COGNITIVE testing ,APGAR score ,FAMILY relations ,STATISTICAL sampling ,COMORBIDITY - Abstract
Purpose: This paper aims to analyze how psychosocial support influences caring activities toward indigenous older adults. Design/methodology/approach: A descriptive study with the participation of 229 informal indigenous caregivers. The study considered both sociodemographic and medical variables. It used the mini-mental test to determine the cognitive level in the elderly. It applied the Yesavage and Zarit scales to establish depressive symptomatology and caregiver burden. Finally, the study used the MOS psychosocial support and Apgar screening questionnaires to assess the psychosocial dimension and the patient's family functional state, respectively. Findings: The study observed a low caregiver burden effect using the MOS questionnaire. This may be explained due to variability in the Zarit Scale Score product of other variables like years of care (−0.17 and −0.28), depressive symptoms (0.16 and 0.18), cognitive level (mini-mental) (−0.13 and −0.14) and comorbidity (0.26 and −0.27). The study obtained an incidence between (−0.02 and −0.12) when including all assessed dimensions into the model. The instrumental dimension in the social support questionnaire obtained the highest score. Originality/value: Protective factors prevail in the group of indigenous caregivers allowing this activity to not trigger overload. Yet, variables such as the female gender, some comorbidities and the presence of depressive symptoms could be potential variables for dysfunction in this occupational role. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
27. Supporting social connection for people living with dementia: lessons from the findings of the TRIO study.
- Author
-
Prendergast, Louise Margaret, Toms, Gill, Seddon, Diane, Jones, Carys, Anthony, Bethany Fern, and Edwards, Rhiannon Tudor
- Subjects
SERVICES for caregivers ,SOCIAL support ,SOCIAL networks ,RESEARCH methodology ,INTERVIEWING ,DEMENTIA patients ,SOCIAL isolation ,COST benefit analysis ,QUESTIONNAIRES ,DESCRIPTIVE statistics ,HEALTH promotion - Abstract
Purpose: The purpose of this paper is to share the learning concerning how services and the paid carers working in them can support people living with dementia (PLWD) and their unpaid carers to overcome social isolation. This learning comes from the key findings from a Social Return on Investment (SROI) evaluation of a Shared Lives (SL) Day support service, known as TRIO. Design/methodology/approach: SROI is a form of cost-benefit analysis that captures and monetises stakeholder outcomes. The SROI evaluation included a rapid evidence review, an interview study and a questionnaire study. The learning shared is drawn from the interview and questionnaire data that explored the reported outcomes relating to social connection, which included data related to participating in meaningful activities, confidence and independence. Findings: PLWD who accessed the SL Day support service experienced better social connection, a sense of control over their activities (including their social activities) and community presence. A key foundation of these outcomes was the meaningful relationship that developed between the PLWD, their unpaid carer and the paid carer. Research limitations/implications: This evaluation was a pilot study with a small, albeit representative sample size. Practical implications: The learning suggests feasible and effective ways for paid carers to support the social connection of PLWD and their unpaid carers with their wider community. Originality/value: There has been little exploration of how community-based short breaks (like SL Day support) can enhance social connection. The authors drew on a social relational model lens to illustrate how this service type had supported successful outcomes of community and social inclusion for PLWD. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
28. Politics of accounting evidence in privatising telecommunications in Sri Lanka.
- Author
-
Gunatilake, Gayathri, Lord, Beverley, and Dixon, Keith
- Subjects
TELECOMMUNICATION ,SCHOOL privatization ,ACTOR-network theory ,SOCIAL networks ,PRIVATIZATION ,PRACTICAL politics - Abstract
Purpose: This paper illustrates the socio-political nature of accountings, referring to the partial privatisation of the monopoly telecommunications organisation in a lower-middle-income country. Design/methodology/approach: Actor-network theory and an ANTi-history approach are used to trace circumstances and occurrences. Empirical materials include official documents, print media and retrospective interviews with organisation employees ten years on from the privatisation. Findings: Proponents of privatisation used retrospectively constructed historical accounts to problematise the natural monopoly of telecommunications and the government organisation administering it. A restructuring programme followed. Proponents addressed controversies pertaining to the programme thus garnering widespread support for complex and controversial changes. Proponents produced and reproduced accounting artefacts as evidence in these processes of history reconstruction, consequent changes and restoring stability to telecommunications in its reconfigured commercial domain. The proponents used selective, controversial accounting evidence to problematise the government organisation's existence, then to mobilise various actors to reduce and close the controversies previously aroused and reinstate stability in a partially privatised telecommunications company. Although no longer having a monopoly this company still dominates. Dissenters did the same but with little success. Research limitations/implications: The findings demonstrate the importance of tracing the socio-political process of arriving at the dominant outcome about the past. This assists in making sense of present circumstances and re-imagining the future. Originality/value: The study demonstrates that, during controversial circumstances, taken-for-granted history, as well as what is thought to have not existed in the past, support the dominant network in gaining advantage over their opponents and black-boxing their perspectives of how things should be. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
29. Exploring teachers' knowledge of students' friend networks: what do they know and how do they use it for instruction.
- Author
-
Wardrip, Peter and Gomez, Louis
- Subjects
STUDENT attitudes ,FRIENDSHIP ,TEACHER attitudes ,SOCIAL networks ,SOCIAL skills - Abstract
Purpose: The study seeks to understand what teachers know about students' friend networks and how they use that information for instruction. Design/methodology/approach: This qualitative study relied on interviews and sociograms that teachers drew of students' friend networks. Findings: Our data suggest that teachers' awareness of their students' friend networks varies by their experience and their exposure to students. Also, their use of this information for instruction coalesces around dimensions of grouping and social support. Research limitations/implications: This study took place at one school. To more deeply understand what teachers perceive about their students' friend networks and how they use that information for instruction, more studies could be done with teachers in more schools. Practical implications: Implications might suggest developing teachers' social competence to support their students' learning and development. Originality/value: While studies cited in this paper have explored teachers' knowledge of students' social networks, this study builds on this work by exploring how that information can be useful for instruction. In addition, this study explores the use of teachers drawing sociograms as representations of what they know about students' friend networks. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
30. Exploring perspectives on living through the COVID-19 pandemic for people experiencing homelessness and dealing with mental ill-health and/or substance use: qualitative study.
- Author
-
Adams, Emma Audrey, Hunter, Desmond, Kennedy, Joanne, Jablonski, Tony, Parker, Jeff, Tasker, Fiona, Widnall, Emily, O'Donnell, Amy Jane, Kaner, Eileen, and Ramsay, Sheena E.
- Subjects
SUBSTANCE abuse ,DUAL diagnosis ,PSYCHOTHERAPY patients ,DISEASE exacerbation ,FEAR ,HEALTH services accessibility ,QUALITATIVE research ,RESEARCH funding ,MENTAL illness ,INTERVIEWING ,LONELINESS ,UNCERTAINTY ,REFLECTION (Philosophy) ,EXPERIENCE ,PSYCHOLOGY of drug abusers ,THEMATIC analysis ,HOMELESS persons ,SOCIAL networks ,CONVALESCENCE ,SOCIAL support ,DISEASE relapse ,INTERPERSONAL relations ,HEALTH equity ,HOMELESSNESS ,COVID-19 pandemic ,PSYCHOSOCIAL factors ,PATIENTS' attitudes ,SOCIAL isolation - Abstract
Purpose: This study aims to explore the experiences of living through the COVID-19 pandemic for people who faced homelessness and dealt with mental health and/or substance use challenges. Design/methodology/approach: This qualitative study was comprised of 26 1:1 interviews (16 men and 10 women), conducted between February and May 2021 with people who experienced homelessness in North East England during the COVID-19 pandemic. An inductive reflexive thematic analysis was undertaken, with input from individuals with lived experience who were involved throughout the study. Findings: Four themes were developed. The first theme, lack of support and exacerbation of mental health and substance use difficulties, highlighted how the lack of in-person support and increased isolation and loneliness led to relapses or new challenges for many people's mental health and substance use. The second theme, uncertainty and fear during the pandemic, explored how the "surreal" experience of the pandemic led to many people feeling uncertain about the future and when things would return to normal. The third theme, isolation and impacts on social networks, discussed how isolation and changes to relationships also played a role in mental health and substance use. Finally, opportunity for reflection and self-improvement for mental health and substance use, explored how some people used the isolated time to re-evaluate their recovery journey and focus on self-improvement. Practical implications: The experiences shared within this study have important implications for planning the future delivery and commissioning of health and social care services for people facing homelessness, such as sharing information accessibly through clear, consistent and simple language. Originality/value: As one of the few papers to involve people with lived experience as part of the research, the findings reflect the unique narratives of this population with a focus on improving services. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
31. Social media use and social well-being: a systematic review and future research agenda.
- Author
-
Murari, Krishna, Shukla, Shalini, and Dulal, Lalit
- Subjects
JOB performance ,SOCIAL networks ,SOCIAL support ,LIFE satisfaction ,SOCIAL isolation - Abstract
Purpose: The purpose of this study is to provide a systematic review of the existing literature on social media (SM) use and examine its relationship with various facets of social well-being (SWB). Design/methodology/approach: The study identifies and selects relevant articles using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, wherein 273 articles were identified using the keyword search criteria from 5 databases namely Web of Science, Emerald, Pubmed, Google Scholar and EBSCOhost, and finally, 20 relevant studies were included for this systematic review. In order to provide directions for future research, a thorough profile with the key findings and knowledge gaps is presented. Findings: The majority of the reviewed studies report an increase in the use of SM, especially amongst adolescents, and this suggests a seriously detrimental impact on their SWB in terms of cyberbullying, lifestyle comparison and impact on self-esteem, substance abuse, declined academic performance, fear of missing out (FoMo) and social overload. However, some of the studies reported life satisfaction, a reduction in loneliness and improved social support and belongingness, particularly those focussing on old age people who experience social isolation. The review also affirmed improved job performance and employees' well-being. These findings vary across various demographic variables and various SM platforms namely Facebook, Twitter, Instagram, WhatsApp, WeChat, YouTube, etc. Originality/value: The findings have significant implications for SM researchers, family members and educators concerning promoting appropriate SM use, especially in terms of their SWB. The study also provides various suggestions for future studies and the need to further explore the topic as the field of SM use and SWB is ever-growing. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
32. Exploring active and passive interactions in social networking services: a psychological needs perspective.
- Author
-
Yang, Yongqing, Xu, Jianyue, Land, Lesley Pek Wee, Yang, Shuiqing, and Chesney, Thomas
- Subjects
SOCIAL networks ,SOCIAL interaction ,SOCIAL services ,SOCIAL contact ,SELF-expression - Abstract
Purpose: People's socializing behavior in social networking services (SNS) presents dramatically different features, forming differentiated online social interaction patterns (DOSIP) in SNS. This study aims to explore the relationships between users' multidimensional psychological needs and multiple social interaction patterns in SNS. Design/methodology/approach: Based on Maslow's hierarchy of needs and use and gratifications (U&G) theory, the authors develop the research model to examine the effects of psychological needs on DOSIP. A survey is used to collect the data of SNS users' social interaction. The authors adopt structural equation modeling–neural network (SEM-NN) integrated method to examine the research model. Findings: Need to belong, need for self-esteem, need for social contact, need for emotional expression, need for cognition, and need for external-esteem have significant influences on both active and passive social interactions respectively. Originality/value: Based on the categorization of DOSIP into six types in terms of the level of activity and disclosure of social interaction, the authors construct an integrated research model of multidimensional psychological needs to multiple social interaction patterns, and validate the antecedents of DOSIP from the perspective of psychological needs. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
33. How social media fatigue feigning and altering emotion discourage the use of social media.
- Author
-
Hsu, Jack Shih-Chieh, Chiu, Chao-Min, Chang-Chien, Yu-Ting, and Tang, Kingzoo
- Subjects
SOCIAL media ,EMOTIONAL labor ,SOCIAL support ,EMOTICONS & emojis ,EMOTIONS ,SOCIAL networks - Abstract
Purpose: Social media fatigue (SMF) has been widely recognized; however, previous studies have included various concepts into a single fatigue construct. Fatigue has typically been explored from the stressor-strain-outcome (SSO) or stimulus-organism-response (SOR) perspectives. To further investigate SMF, the authors split it into the two constructs of exhaustion and disinterest. Furthermore, the authors introduced the concept of emotional labor and identified rules that may affect surface and deep acting strategies. Design/methodology/approach: The authors designed and conducted a survey to collect data from social networking platform users. Findings: Results from 364 users of social networking platforms supported most of the authors' hypotheses. First, most of the display rules affect the choice of deep or surface acting. Second, both types of acting lead to exhaustion, but only surface acting leads to disinterest. Third, discontinuance intention is affected by both types of fatigue. Originality/value: This study contributes to SMF research by adding more antecedents (deep and surface acting) based on the emotional labor perspective and showing the impacts of communication rules on emotional labor. In addition, this study also distinguishes disinterest-style fatigue from exhaustion. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
34. WOMEN AND PUBLIC SPACE IN LATE-1980s ATHENS, GREECE: REFLECTIONS ON GENDER, SPACE AND FUTURE CITIES.
- Author
-
Marouli, Christina
- Subjects
PUBLIC spaces ,CITIES & towns ,GENDER ,WOMEN'S rights ,SOCIAL reproduction ,SOCIAL networks - Abstract
Our present quest for sustainable cities requires a holistic understanding of city construction and people's well-being. Feminist scholars have shown that urban space does not attend to women's needs. This study focuses on women's everyday life in Athens, Greece in late-1980s. This is a unique spatio-temporal point since it is located at the edge of several prevailing dichotomies -- geopolitical, cultural and temporal. It examines how women use, experience and reconstitute public spaces in the city and aims to understand both how public spaces -- with their material and social dimensions -- restrict women's lives, and how women reappropriate and (re)constitute urban space. It is based on in-depth interviews with women from three areas of Greater Athens, with different social class profiles. It focuses on neighborhood as a physical space, women's social networks in the neighborhood and women's mobility. The main findings include that the nexus of gender and class is inscribed in public spaces so that these restrict women and their right to the city; the organization of public spaces ignores women's reproductive responsibilities; women participate in the public sphere, but gender hierarchies have not been eliminated; while local social networks are fundamental for women in their efforts to reappropriate public spaces. It concludes that the transition to sustainable -- enjoyable -- inclusive cities will benefit from incorporating women's experiences and needs; adopting a socio-spatial perspective that focuses on everyday life; a focus on social reproduction too; and an explicit aim to eliminate gender hierarchies (rather than inclusion). [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
35. Social capital-based strategy of sustainable village-owned enterprises (BUMDes) development.
- Author
-
Rahayu, Murtanti Jani, Mukaromah, Hakimatul, and Mulyanto, Mulyanto
- Subjects
SOCIAL networks ,SOCIAL capital ,SWOT analysis ,WASTE management ,COMMUNICATION infrastructure - Abstract
Purpose: The Indonesian government's Village-Owned Enterprises (BUMDes) initiative optimizes Village Resources (SDD)—human and natural—to improve rural communities' welfare. Villagers must participate in many ways. Due to its natural potential, industry, waste management and building management business units, BUMDes Waskito Wijaya in Waru village, Baki sub-district, Sukoharjo Regency, Central Java has the potential to grow. Strengthening social capital helps BUMDes management become sustainable. Design/methodology/approach: The focus of this research is to find out what social capital characteristics that can improve the development of BUMDes Waskito Wijaya. Thus, this study uses a SWOT analysis to establish BUMDes by promoting village influencers, strong institutions, and internal and external social networks. Thus, strong bonding, linking and bridging will improve BUMDes' involvement in the village. This research describes the organization's internal and external situations and formulates the BUMDes development strategy empirically. Findings: This study revealed that norms, trust, social networks and infrastructure positively impact BUMDes development. However, the social capital created is still in the bonding stage. While the linking and bridging stages are not yet sufficient to support a productive and prosperous BUMDes. Originality/value: Thus, the developed strategy encourages the strong leadership spirit of the village influencers, creates aspirational and supportive institutions, and strengthens social networks both horizontally and vertically. Consequently, the linking and bridging that can actively engage in partnerships and build public trust will successfully be achieved. The condition will develop the capacity of BUMDes in providing facilities for the community. Peer review: The peer-review history for this article is available at: https://publons.com/publon/10.1108/IJSE-10-2022-0700 [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
36. Public information sharing in enterprise social networks: a communication privacy management perspective.
- Author
-
Wang, Yu, Zheng, Daqing, and Fang, Yulin
- Subjects
COMMUNICATION in management ,SOCIAL enterprises ,SOCIAL networks ,INFORMATION sharing ,TELECOMMUNICATION systems ,MULTILEVEL models - Abstract
Purpose: The advancement of enterprise social networks (ESNs) facilitates information sharing but also presents the challenge of managing information boundaries. This study aims to explore the factors that influence the information-control behavior of ESN users when continuously sharing information. Design/methodology/approach: This study specifies the information-control behaviors in the "wall posts" channel and applies communication privacy management (CPM) theory to analyze the effects of the individual-specific factor (disposition to value information), context-specific factors (work-relatedness and information richness) and risk-benefit ratio (public benefit and public risk). Data on actual information-control behaviors extracted from ESN logs are examined using multilevel mixed-effects logistic regression analysis. Findings: The study's findings show the direct effects of the individual-specific factor, context-specific factors and risk-benefit ratio, highlighting interactions between the individual motivation factor and ESN context factors. Originality/value: This study reshapes the relationship of CPM theory boundary rules in the ESN context, extending information-control research and providing insights into ESNs' information-control practices. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
37. How social are open-access debates: a follow-up study of tweeters' sentiments.
- Author
-
Sotudeh, Hajar
- Subjects
LIBRARIANS ,INFORMATION professionals ,SOCIAL networks ,EXPERT evidence ,SOCIAL context - Abstract
Purpose: Despite the widespread studies on the attitudes about OA, there exists little comparative evidence about the opinions of author and non-author parties at a global level in a social context. To bridge the gap, this study first investigated the opinions of the users who posted at least one tweet about OA in 2019. Then, it zoomed in to explore the views of the OA-interested tweeters, i.e. the users who have posted five or more tweets about OA. Design/methodology/approach: Using a content analysis method, with an opinion-mining approach, this study examined a sample of 9,268 OA-related tweets posted by 5,227 tweeters in 2019. The sentiments were analyzed using SentiStrength. A threshold of at least five tweets was set to identify the OA-interested tweeters. Findings: Academics and scholars, library and information professionals, and journals and publishers were the main OA-interested tweeters, implying that OA debates have not been widely propagated from its traditional audience to the general public. Despite an overall positive attitude, the tweeters showed negative perspectives about the gold and hybrid models, validity and quality, and costs and funds. The negativity depended on the OA features tweeted, the tweeters' occupations and gender, as well as the trends. Research limitations/implications: The low societal impact of the OA debates calls for solutions to attract the public's attention and to exploit their potential to achieve the OA ideals. The OA stakeholders' divergence necessitates finding solutions to remedy the pitfalls. It also underlines the need for scrutiny into social layers when studying society's opinions and behaviors in a social network. Originality/value: This is the first study in estimating the extent of the societal impact of OA debates, comparing the social OA stakeholders' opinions and their dependence on the OA features tweeted, the tweeter roles and gender and the tweet trending status. Peer review: The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-09-2022-0502 [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
38. How educational leaders can maximise the social capital benefits of inter-school networks: findings from a systematic review.
- Author
-
Brown, Chris, Luzmore, Ruth, O'Donovan, Richard, Ji, Grace, and Patnaik, Susmita
- Subjects
SOCIAL capital ,SOCIAL networks ,SCHOOL administrators ,EDUCATIONAL leadership ,PROFESSIONAL employee training ,STUDENT organizations - Abstract
Purpose: Educators need to engage in continuous learning to ensure that their knowledge and practice responds to the changing needs of society and students. Collaborative approaches, in which social capital resource is exchanged, can serve as an effective way of facilitating such learning. With this systematic review, the authors identify the opportunities and benefits inter-school social capital networks might bring by exploring: (1) what inter-school networks are available internationally for primary and secondary schools, (2) the features and activities present within inter-school networks and (3) evidence of impact of inter-school network activities. Design/methodology/approach: For this study, the authors employed a systematic review methodology. The review comprised the five stages of the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses: PRISMA, 2021) protocol. The study findings derived from 111 research outputs (from a total of 1,221 originally identified). Findings: The review highlights a number of different inter-school networks and their diverse purposes as well as key network features, such as the actors present in networks and the activities network participants engage with. At the same time, however, the authors only identify limited reliable evidence of the impact of inter-school networks. Originality/value: The study fills a knowledge gap by exploring, for the first time, the presence, features of inter-school social capital networks available to school leaders as well as investigating the impact of these networks. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
39. How do German and French expatriates develop social networks?
- Author
-
Walther, Matthias, Mayrhofer, Ulrike, and Dominguez, Noémie
- Subjects
SOCIAL networks ,NONCITIZENS ,SOCIAL capital ,UNIVERSITIES & colleges - Abstract
Purpose: This exploratory research aims to identify the types of social networks established by German and French expatriates. Design/methodology/approach: The authors use the concepts of social capital and social networks, as well as the societal and cultural approaches, to investigate the way expatriates develop their social networks. The authors' empirical study is based on 40 semi-structured interviews conducted with German and French expatriates. Findings: The authors' findings show that German expatriates mainly establish professional networks, whereas their French counterparts also focus on personal networks. They further indicate that managing social capital lies within the individual responsibility of German expatriates, whereas it is part of higher education institutions in France. Originality/value: The authors highlight the way German and French expatriates manage their social networks and provide novel insights into the role played by higher education systems and the cultural characteristics of their home country context. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
40. The use of virtual social networks during the anticipatory phase to reduce perceived crime risk and increase trust in organizers.
- Author
-
Luna-Cortes, Gonzalo
- Subjects
TRUST ,VIRTUAL networks ,SOCIAL networks ,VIRTUAL communications ,SOCIAL interaction - Abstract
Purpose: Academics recently identified a lack of research regarding who should guide interactions in virtual social networks when risks appear. Data shows that organizers are usually less active than other users in this context, which can lead to negative reactions among attendees. This research examines if and how virtual social network communication guided by an official source (vs a nonofficial source vs control group) reduces perceived crime risks and trust before the event, leading to lower ambivalence and higher intention to attend. The study was conducted in Colombia, a country where many individuals face this type of risk. Design/methodology/approach: First-year university students (N = 210) from Colombia were invited to a "Welcome Cocktail". Two weeks before the cocktail, they were divided into three groups (70 per condition) to receive information. In Group 1, participants were invited to be part of a WhatsApp group administered by one of the organizers. In Group 2, they participated in a WhatsApp group administered by a student. Group 3 was the control (i.e. no virtual communication established before the event). One week after the meeting, they were gathered again and answered a questionnaire, which measured perceived crime risk, trust, ambivalence and intention to attend. Findings: Participants in the WhatsApp group administered by an official source perceived lower risk and higher trust in the organizers, which led to lower ambivalence towards the event and higher intention to attend it. The relationship between ambivalence and intention to attend is moderated by the nationality of the participants (locals vs foreigners), such as, at equal levels of ambivalence, foreigners show lower intention to attend the event. Originality/value: This is the first study that compares different approaches on a virtual social network to reduce perceived crime risk in event management. The results present new findings on how the presence of an official source can mitigate this risk, and which potential attendees (i.e. locals vs foreigners) are especially benefited from it. The findings are particularly useful for managers in regions where attendees face crime risks every day, and might feel low trust towards public and private institutions, such as in Colombia. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
41. Social network use and life satisfaction: a systematic review
- Author
-
Akkaş, Cemil and Turan, Aykut Hamit
- Published
- 2024
- Full Text
- View/download PDF
Discovery Service for Jio Institute Digital Library
For full access to our library's resources, please sign in.