23 results
Search Results
2. Needs, Rights and Systems: Increasing Canadian Intimate Bystander Reporting on Radicalizing to Violence.
- Author
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Thompson, Sara K., Grossman, Michele, and Thomas, Paul
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INTIMATE partner violence ,CITIES & towns ,VIOLENCE ,SAMPLE size (Statistics) ,INFORMATION sharing - Abstract
The first people to suspect or know about someone involved in acts of violent extremism will often be those closest to them: their friends, family and community insiders. They are ideally placed to play particular roles: (a) to notice any changes or early warning signs that someone is considering violent action to harm others, and (b) to influence and facilitate vulnerable individuals to move away from violent extremist involvements. The willingness of those close to potential or suspected violent actors to come forward and share their knowledge and concerns with authorities is thus a critical element in efforts to prevent violent extremist action. This Canadian study replicates the focus and methodology of three previous Community Reporting Thresholds studies with an increased scope and sample size. Our findings highlight the ways in which Canadian community respondents framed their understanding of and engagement with reporting as intimate bystanders on someone close radicalising to violence in relation to three main domains: needs-based, rights-based and systems-based. This paper will explore what we have learned from data across three Canadian cities with a particular emphasis on how the domains of needs, rights and systems are conceptualized and enacted by Canadian respondents. [ABSTRACT FROM AUTHOR]
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- 2024
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3. Declining nudes: Canadian teachers' responses to including sexting in the sexual health and human development curriculum.
- Author
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Oliver, Vanessa and Flicker, Sarah
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CURRICULUM , *GENDER role , *PSYCHOLOGY of teachers , *SEXTING , *HEALTH attitudes , *RESEARCH funding , *SEX education , *INTERVIEWING , *ATTITUDES toward sex , *HUMAN sexuality , *LGBTQ+ people , *DEVELOPMENTAL psychobiology , *MOTIVATION (Psychology) , *COLLEGE teacher attitudes , *STUDENT attitudes , *SOCIAL support , *SEXUAL health - Abstract
Addressing sexting in sexual health education classrooms is one way of supporting young people to become good sexual citizens and to emphasise respect and consent in their sexual practices and in their lives. While a fair amount of research has worked with youth to understand their motivations for sexting, less research has been conducted with in-service teachers to understand their perspectives, pedagogical approaches, and beliefs regarding young people and sexting. Set in this context, this paper discusses findings from interviews with Canadian teachers who were teaching a new Ontario Health and Physical Education curriculum that included discussions of sexting. Our findings suggest that many teachers are still engaging discourses of risk, shame and blame when they talk to their students about sexting. Likewise, longstanding gender norms and stereotypical sexual scripts are evident in the ways in which many teachers both understand and teach sexting. Some teachers, however, are engaging in more promising pedagogical practices that frame sexting as having a range of uses, outcomes, and purposes, painting a more holistic picture of young people's sexting landscapes. Findings from this paper may be useful for educators and policymakers creating sexting curriculum for young people in educational settings. [ABSTRACT FROM AUTHOR]
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- 2024
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4. An exploration of post-occupancy evaluation in Canada: origins, milestones and next steps.
- Author
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Boissonneault, Alexandra and Peters, Terri
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CANADIAN history ,BUILDING performance ,BUSINESSPEOPLE ,RESEARCH personnel ,REPUTATION - Abstract
Several histories by prominent researchers in the field locate Canada among the early adopters and entrepreneurs of post-occupancy evaluation ('POE'). Despite its reputation for being in use in Canada, POE has lived comfortably on the margins of the Canadian building industry for decades, taking a backseat to more prescriptive and prognostic approaches to building performance and design quality. This paper provides a semi-systematic review and content analysis of POE as it appears today in Canadian research, policy, practice and education. Results are presented in two parts. The first part details the untold history of POE in Canada, its origins and milestone contributions, and current directions. The second part summarizes results from the literature search and discusses relevant findings. Findings show siloed efforts in POE continue to be the primary barrier to the mainstreaming of POE in Canada. Canada is, however, making headway in post-occupancy verification programmes and these programmes have the potential to pave the way for POE as an industry best-practice. The paper concludes with several recommendations to advance POE efforts, including establishing pan-Canadian performance indicators, building bridges between sectors and continuing to normalize data collection and sharing. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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5. Contexts and Constraints: The Substantive Representation of Women in the Canadian House of Commons and Senate.
- Author
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Rayment, Erica and McCallion, Elizabeth
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WOMEN in politics ,POLITICAL participation - Abstract
This paper explores the way in which institutional context shapes legislators' ability to represent women's interests. In recent decades, scholars have turned their attention to the process of representation in parliament, and we develop a novel theoretical framework that accounts for patterns of representational behaviour. Through an examination of the different institutional contexts of the two houses of the Canadian parliament, we argue that unelected, less partisan contexts give legislators more opportunities to act for women's interests than elected, partisan contexts where legislators must respond to the demands of their parties and their constituents in order to maintain power. To illustrate our theory, we examine two instances of legislative policymaking on women's equality issues. Our illustrations justify further investigation of unelected legislators as critical actors in the substantive representation of women in institutions around the world. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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6. Opportunity or inequality? The paradox of French immersion education in Canada.
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Barrett DeWiele, Corinne E. and Edgerton, Jason D.
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FRENCH immigrants' writings , *FRENCH literature , *EDUCATION , *SOCIAL status , *SOCIAL capital - Abstract
This paper examines the persistent, growing popularity of Canadian French immersion (FI) programmes. Critics charge that FI programmes are elitist, diverting already limited resources from other areas of the education system. We begin with a brief overview of the benefits of FI in Canada and enrolment trends. Next, sources of FI-related inequality – lack of access, transportation costs, funding issues and types of learners most likely to enrol in FI – are scrutinised. Then, available evidence is weighed for and against the charges of FI elitism. Lastly, demand for FI is viewed through a Bourdieusian social reproduction lens to understand the persistence of socio-economic status (SES) inequalities. The paper concludes that higher SES parents are more likely to have the inclination (parentocratic habitus) and resources (economic, social, and cultural capital) to enrol their children in, and benefit from, FI. The paradox of publicly funded FI education in Canada is that as long as demand outstrips supply the benefits will continue to be unequally distributed. The result is a stalemate between proponents and critics, with each camp's solution – whether it be making FI universally available or removing it completely from the public purse – bound to meet with stiff opposition. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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7. Leveraging the Canada-Ukraine authorization for emergency travel (CUAET) program to facilitate talent mobility.
- Author
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Molano, Juanita, Dale, Olivia, and Geiger, Martin
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INFORMATION technology ,MILITARY invasion ,SKILLED labor ,WAR ,INTERNATIONAL relations ,TALENT management - Abstract
Copyright of Canadian Foreign Policy Journal (CFPJ) is the property of Routledge and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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- 2024
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8. Centralised and decentralised systems: which one is better for teaching quality assurance?
- Author
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Wei Liu
- Subjects
EFFECTIVE teaching ,QUALITY assurance ,HIGHER education ,CORPORATE governance - Abstract
Teaching quality assurance has become a common concern and a common pursuit for institutions of higher learning around the world. This paper takes teaching quality as a governance issue in higher education, as different governance systems entail different approaches to quality assurance. Through a detailed examination of the Chinese system in teaching administration in comparison with the Canadian system, this study aims to provide insights on different approaches to teaching quality assurance in more centralised and decentralised governance structures. Based on the findings of this study, no winner can be declared between centralised and decentralised systems in the area of teaching quality assurance. Instead, the study points to different strengths in each system. With more local autonomy, the decentralised system better respects disciplinary uniqueness and academic freedom in teaching. With more national planning, the centralised system secures a system-wide threshold in teaching quality and an optimal long-term development. [ABSTRACT FROM AUTHOR]
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- 2024
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9. The social reproductive labour of university students with hostile Jobs.
- Author
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Mirchandani, Kiran and Shan, Hongxia
- Abstract
This paper focuses on the social reproductive labour of one group of young people - university students who hold hostile jobs. Engaging in paid work while studying full-time has become common for university students. Despite the desire for high-quality work-integrated learning opportunities, many working undergraduate students face precarious working conditions in service sector jobs. Full-time undergraduate students at two Canadian universities who engaged in term-time paid work participated in focus groups, life mapping, interviews, and audio diaries. The data revealed that more than half of the students experienced hostile work that is characterized by precarious conditions, intensified working pace, erratic scheduling and discrimination. We explore three kinds of social reproductive labour done by young working university students in hostile jobs – the labour of navigating their job conditions, the labour of juggling work and study, and the labour of striving for control and well-being. Our analysis suggests the need to broaden the recognition of the work of working students and to ensure better quality work for young people. Conceptually, the paper is informed by feminist political economy, particularly debates on social reproductive labour. [ABSTRACT FROM AUTHOR]
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- 2024
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10. Fraught subjects: decolonial approaches to racialized international students as "settlers of colour in the making".
- Author
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Park, Hijin and Francis, Margot
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FOREIGN students , *IMPERIALISM , *EMIGRATION & immigration , *GLOBALIZATION - Abstract
This paper contributes to migration studies, settler colonial studies and critical internationalization studies by mapping as connected two concurrent settler colonial preoccupations, reconciliation and internationalization. In Canada, as in other Western countries, international students are a crucial resource as they increasingly sustain post-secondary funding. At the same time, the Truth and Reconciliation Commission (2015) has charged the educational sector to put reconciliation and decolonization at the heart of their mandate. Drawing on interviews with racialized international students in Ontario, Canada, this paper examines how racialized international students may have complex relationships to coloniality and be complicit in legitimating settler colonialism. We argue that the processes of reconciliation and internationalization must be understood as deeply interconnected especially because the obfuscation of coloniality is a key technology of settler rule. [ABSTRACT FROM AUTHOR]
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- 2024
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11. The indignities of working with racialization: physical, emotional and familial tolls of experiencing workplace racism.
- Author
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Asey, Farid
- Subjects
FAMILIES & psychology ,WORK environment ,MINORITIES ,RESEARCH methodology ,HEALTH status indicators ,MENTAL health ,INTERVIEWING ,CULTURAL pluralism ,SOCIAL justice ,INSTITUTIONAL racism ,QUALITATIVE research ,PUBLIC sector ,EMPLOYMENT discrimination ,DIGNITY ,DATA analysis software ,SOCIAL integration - Abstract
Canada is often viewed as an oasis of multicultural inclusion where racially diverse groups could freely enjoy life in all its forms. Focusing on a group of twenty-five racialized participants working for the public sector in British Columbia (BC), this qualitative study illustrates that workplace racism is alive and prevalent in Canada. Moreover, it aims to demonstrate that this form of racism impacts not only racialized individuals who are targeted, physically and emotionally, but also their families. After presenting an outline of what constitutes racism and racialization, the article will detail and discuss findings with respect to physical, psycho-emotional and familial tolls that experiencing racial discrimination at work had exacted on racialized participants. The paper will then conclude that considering the higher expectations from public servants for not only modeling equity behavior but also upholding the rule of law, opportunities exist to more seriously address systemic racist violence against racialized workers in public sector employment contexts. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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12. 'Do not disturb': patience, social control and good citizenship in the Canadian family reunification process.
- Author
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Geoffrion, Karine
- Subjects
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SOCIAL control , *CITIZENSHIP , *DEMOGRAPHIC surveys , *EMIGRATION & immigration , *GOVERNMENT regulation - Abstract
This paper focuses on the Canadian spousal reunification process and its specific bureaucratic temporality, in relation to citizenship and mechanisms of social control. Based on ethnographic research in a Facebook support group of Canadian women married to a non-Canadian man, I examine the role of online communities in reinforcing compliance to immigration slow temporalities at the expense of group members' urgent love temporalities. Spousal reunification applicants were recommended not to intervene as long as their file was still within official processing times. Those who acted too soon showed low compliance with government regulations and were called back to order by other applicants. The promotion of discourses that valorise both patience and proactivity deployed at the 'right time' – when delays are expired – constitute mechanisms of social control and contribute to shaping 'good', 'informed' and thus deserving citizens, in the context of marriage fraud suspicion. This article builds on the literature on waiting in immigration processes and articulates it with concepts of good citizenship. It reflects on how online immigration support groups become spaces in which applicants police and discipline each other along gendered lines. [ABSTRACT FROM AUTHOR]
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- 2024
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13. Re-imagining the image of the educator in post-secondary early childhood education: calling for epistemic justice.
- Author
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Davies, Adam W. J., Richardson, Brooke, and Abawi, Zuhra
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EARLY childhood education , *ABLEISM , *POSTSECONDARY education , *CHILD development , *DEVELOPMENTAL disabilities - Abstract
Early childhood education (ECE) spaces within settler-colonial societies operate as sites of violence and oppression whereby non-conformity to white, rational, ableist, cisgender norms is weaponised as developmental deficits. In this paper, we refer to the refusals of non-dominant ways of knowing as forms of epistemic injustice (Fricker 2007). We describe the foundational underpinnings of ECE throughout the twentieth century in Ontario, Canada and trace how normative ideas of children, educators, education, and childhood developed through a largely positivist, developmental orientation. Ultimately, we call for epistemic justice (Fricker 2007) as an emancipatory way forward in post-secondary ECE programmes. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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14. Far-Right 'Reactions': a comparison of Australian and Canadian far-right extremist groups on Facebook.
- Author
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Hutchinson, Jade and Droogan, Julian
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EXTREMISTS ,RIGHT-wing extremists ,RIGHT-wing extremism ,USER interfaces ,ONLINE social networks - Abstract
Little is known about which features of Facebook's interface appeal to users of far-right extremist groups, how such features may influence a user's interpretation of far-right extremist themes and narratives, and how this is being experienced across various nations. This paper looks at why certain 'Reactions' appealed to users in Australian and Canadian far-right groups on Facebook, and how these 'Reactions' may have characterized user decisions during their interaction with far-right extremist themes and narratives. A mixed methods approach has been used to conduct a cross-national comparative analysis of three years of 'Reaction' use across 59 Australian and Canadian far-right extremist groups on Facebook (2016–2019). The level of user engagement with administrator posts was assessed using 'Reactions' and identified themes and narratives that generated the most user engagement specific to six 'Reactions' ('Love', 'Haha', 'Wow', 'Sad', 'Angry' and 'Thankful'). This was paired with an in-depth qualitative analysis of the themes and narratives that attracted the most user engagement specific to two popular 'Reactions' used over time ('Angry' and 'Love'). Results highlight 'Angry' and 'Love' as the two most popular 'Reactions' assigned to in-group-out-group themes and narratives, with ' algorithms having propelled their partnership in these groups. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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15. The right to housing in a neoliberal and colonial context.
- Author
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Cooper, Sarah EV
- Subjects
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HOUSING , *INDIGENOUS rights , *NONPROFIT organizations , *HOUSING policy , *WELFARE state - Abstract
In Canada, emerging discussions about colonialism and ongoing retrenchment from the welfare state, including social housing, accentuate the urgency of addressing housing need in ways that uphold both human and Indigenous rights. Through questionnaires and interviews with 28 non-profit housing providers in British Columbia, Manitoba, and New Brunswick, this paper examines the intersection of human and Indigenous rights with the provision of low-rent non-market housing. It identifies barriers and strategies to advancing the right to housing in Canada’s settler-colonial capitalist context and, in doing so, articulates possibilities for new policies upholding housing as a human and Indigenous right. [ABSTRACT FROM AUTHOR]
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- 2024
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16. The Bordering Practices of Canadian Newspapers (2011-2022): “Canada is the Hope of the World”.
- Author
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Clarke, Juanne
- Abstract
AbstractThis paper is based on a frame analysis of the media portrayal of Syrian refugees in the three highest circulating Canadian newspapers from 2011 to 2022. From 2011 to 2013 the focus was on the conflict being far away, confusing and complicated but not Canada’s concern. From 2014 to 2016, the conflict became urgent to Canadians and their politicians. From 2017 to 2022, as policy changed to actively soliciting refugees to come to Canada, the focus emphasized the inadequacies of resources available to refugees and bureaucratic snafus. There was little reporting about Syrian refugees as people, but when given a voice they were portrayed as grateful and heroic. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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17. International students’ cultural engagement through constructing distance or proximity.
- Author
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Delaisse, Anne-Cécile and Zhang, Gaoheng
- Abstract
AbstractInternational students’ contact and engagement with various cultures has received increased scholarly attention. This scholarship tends to either celebrate students’ cosmopolitanism or highlight their difficulties ‘adapting’ in their receiving countries. In this paper, we examine students’ own perceptions of and engagement with their sending and receiving countries’ cultures through the dialectic of distance and proximity, gleaned from mobilities studies. Based on 20 in-depth online interviews with Vietnamese nationals studying in Vancouver and Paris, our analysis highlights how these students construct or deconstruct notions of distance and proximity between Vietnam and their receiving countries (i.e. France and Canada), as well as between themselves and each of these countries. First, we examine how, before their departure, students cultivate a sense of cultural proximity to their geographically distant countries of destination, through studying and consuming media in French or English. Second, we address students’ rapport with French and Canadian societies as well as their sense of proximity to or distance from Vietnamese culture while studying in France and Canada. We examine how these (de-)constructions of distance can be related to students’ cosmopolitanism. We argue that notions of distance and proximity help foster a nuanced understanding of international students’ mobilities and cosmopolitanism. [ABSTRACT FROM AUTHOR]
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- 2024
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18. Facilitating recreation programs and services for low-income citizens: practitioners' challenges and strategies.
- Author
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Oncescu, Jackie, Froese, Julia, Fortune, Megan, Green, Lauren, and Jenkins, Justine
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CITIZENS ,NONPROFIT sector ,RECREATION ,TELEPHONE interviewing ,POLITICAL participation - Abstract
Recreation practitioners in the public and non-profit sectors are key in supporting community residents' well-being through the facilitation of recreation programs and services; however, practitioners are working under the influence of neoliberalism governance, which challenges practitioners' ability to support low-income citizens' participation in recreation. Through the lens of neoliberalism, this paper aims to explore practitioners' challenges and strategies towards implementing recreation programs and services targeted at low-income citizens and discusses the implications it has on recreation programs and services for low-income citizens. Semi-structured phone interviews were conducted with 18 practitioners who design and implement recreation programs and access provisions for low-income citizens. Practitioners faced multiple constraints while employing a variety of solutions to deliver provisions to low-income citizens, including (1) Limited resources: doing more with less, (2) Spreading the word, and (3) Enhancing program access through program relocation, and (4) Reducing program costs. Facilitating access to and participation in recreation for low-income citizens is complex and requires multiple practitioner-led solutions that consider the broader structural factors of living in poverty. This study provides insight into the challenges practitioners experienced as they employed different strategies to support low-income citizens' participation in recreation, and more particularly, provides an understanding of how such strategies and challenges impact recreation programs and services for low-income citizens. [ABSTRACT FROM AUTHOR]
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- 2024
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19. Becoming landlords: the changing interests of non-profit and co-operative housing providers in Manitoba, Canada.
- Author
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Cooper, Sarah
- Subjects
- *
COOPERATIVE housing , *PUBLIC housing , *HOUSING policy , *LOW-income housing - Abstract
Social housing is intended to focus on the provision of shelter, rather than accumulation and speculation, in order to meet the housing needs of households that cannot access housing through the market (Davis, 1994). However, as policies and funding structures change, housing providers must also change not only their operations, but also their attitudes towards low-cost housing provision. Through interviews with non-profit and co-operative housing providers in Manitoba, Canada, this paper examines how non-profit and co-operative housing providers' approach to housing provision has shifted away from a focus on the provision of shelter to the stability of the housing organization itself as a result of expiring operating agreements. This suggests that the core goal of social housing—the provision of shelter—may be undermined if housing providers no longer have the resources and flexibility required to support low-income and hard-to-house households. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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20. Similarities and differences in male and female First Nations hockey players' experiences of moving away from their home communities to play elite hockey in the Canadian mainstream context.
- Author
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Carpenter, Jaime and Giles, Audrey R.
- Subjects
RACISM in sports ,HOCKEY players ,GENDER differences (Sociology) ,HOCKEY ,CRITICAL race theory ,FEMALES - Abstract
There is a dearth of research that has explored the differences and similarities in First Nations male and female hockey players' experiences while playing elite hockey in the Canadian mainstream. I used tribal critical race theory, Indigenous feminisms, Indigenous methodologies, and interviews with 10 male and 10 female First Nations elite hockey players to understand the differences and similarities in their experiences of moving away from home to pursue hockey in the mainstream. I produced two main themes: the challenges that the athletes experienced, which included new languages, culture shock, and racism; and the benefits, which were athletic and personal growth and support from their home community. There were important differences between male and female participants, which included the males facing more violent and overt racism than the female players, and the female players needing to travel farther away from home due to a lack of opportunities to play hockey. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
21. Safe sport for whom?: are national sport organisations addressing the truth and reconciliation commission's calls to action for sport through safe sport policies?
- Author
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McRae, Nora, Giles, Audrey, and Hayhurst, Lyndsay
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TRUTH commissions ,RACISM in sports ,SPORTS ,INDIGENOUS peoples - Abstract
We investigated if National Sport Organisation's (NSO) staff members and safe sport policymakers see safe sport policies as addressing anti-Indigenous racism and the Truth and Reconciliation Commission's (TRC) Calls to Action (CTA) for sport through safe sport policies. To do this, we conducted semi-structured interviews with 10 participants from eight NSOs and examined these NSOs' safe sport policies, including equity, diversity, and inclusion policies. The participants and the documents produced three main discourses: 1) Anti-Indigenous racism policies are not required because safe sport policies are inclusive of everyone, including Indigenous peoples; 2) policies alone are insufficient: Safe sport education and resources are needed to address anti-Indigenous racism; 3) the TRC's CTA are not being treated as a priority by Sport Canada but NSOs want to act on the CTA in consultation with Indigenous organisations. Taken together, these discourses reflect that NSOs are exercising power by leaving anti-Indigenous racism out of safe sport policies and by deciding if, when, and how the TRC's CTAs such as Call 90 are taken up. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
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22. Soil quality guidelines for dioxins and furans in Canada: A review and international comparison.
- Author
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Woof, Lindsay, Siemens Kennedy, Tara, Du Gas, Lindsay, Bogstie, Courtney, Wang, Nina Ching Y., and Schiewe, Brendan
- Abstract
Polychlorinated dibenzo-para-dioxins (PCDDs) and polychlorinated dibenzofurans (PCDFs) (collectively PCDD/Fs) are toxic and persistent contaminants produced as unintentional by-products of anthropogenic activities. Human exposure to PCDD/Fs occurs primarily through consumption of contaminated food, though point-source soil contamination can also meaningfully contribute to exposure. Environmental soil quality guidelines (ESQGs) for PCDD/Fs have been developed worldwide. In Canada, the 2002 federal ESQG of 4 ng/kg has been adopted by most provinces and is based on limited background soil data. In the remaining provinces, ESQGs derived to be protective of human health range from 15 ng/kg to 95 ng/kg. Internationally, 70% of human health protective ESQGs adopted since 2010 range from 20 ng/kg to 120 ng/kg. Considering the consistency in human health protective ESQGs observed worldwide, the ongoing inputs of PCDD/Fs to the environment and the evolving scientific understanding of PCDD/F toxicity over the last two decades, the federal ESQG appears outdated. As ESQGs are of specific importance in the management of contaminated sites, they must remain protective of human health without being unreasonably cautious. Federal agency review and update of the ESQG for PCDD/Fs appears warranted and should consider the establishment of a risk-based guideline protective of human health. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
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23. Canadian banks and their responses to COVID-19 – stakeholder-oriented crisis management.
- Author
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Ordonez-Ponce, Eduardo, Dordi, Truzaar, Talbot, David, and Weber, Olaf
- Abstract
The financial sector is essential to the stability of markets in times of crisis and during the pandemic, banks are called to contribute to society by easing access to credit or keeping rates low. This article explores Canadian banks' responses to the pandemic assessing their products, services and stakeholders. Using crisis management and stakeholder theories, 3161 news articles about the five biggest Canadian banks and the pandemic were assessed as a proxy for banks' responses to the pandemic using sentiment analysis, text mining, and statistical methodologies. Results show that banks were negatively impacted by the pandemic and that their stakeholders were approached differently highlighting the community over clients and employees. This study contributes to the need to adapt crisis management strategies and theories to unexpected crises, as others may come, and it sheds some light on stakeholder management measurement processes, which speak to how effective stakeholder management is. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
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