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Purpose: The primary purpose of this study was to check the online information retrieval self-efficacy among library professionals in predicting the satisfaction of patrons within universities' libraries. Design/methodology/approach: The study was grounded on Bandura four sources of self-efficacy, encompassing mastery experience, vicarious experience, social persuasion and physiological states. To accomplish this, a meticulously designed questionnaire was administered to collect data from library professionals employed in universities libraries recognized by the Higher Education Commission in Punjab and capital city of Pakistan (Islamabad). Following by the validation of assumptions, researchers conducted a multiple linear regression test to predict the outcomes of the dependent variable by using the independents variables. Additionally, a comparative evaluation was carried out among all the independent variables to determine their respective contributions to satisfaction of library patrons. Findings: The results emphasized the distinct and substantial significance of three variables, physiological states, social feedback and mastery experience in predicting the satisfaction of library patrons. Nevertheless, vicarious experience did not demonstrate a significant influence on the satisfaction of library patrons. Furthermore, influence of physiological states on the improvement of library patrons' satisfaction was relatively higher compared to other three self-efficacy sources. In conclusion, research established the essential role of online information retrieval self-efficacy in enhancing the satisfaction of library patrons. Practical implications: The findings of the study can form a solid basis for devising academic programs to train the library professionals for effective utilization of various information systems and databases. These programs play an important role in improving the self-efficacy of library professionals, ultimately refining their skills in online information retrieval. Originality/value: In essence, this study provides insights into the factors which are pivotal in effective information searching process, ultimately leading to increase the satisfaction level of library patrons which has not been previously researched in Pakistan as well as the world context. Moreover, the study significance lies in contribute to academic discourse, its potential to transform and promote the library services and as well as empower library professionals in delivering the satisfying and efficient experience for library patrons in the current digital age. [ABSTRACT FROM AUTHOR]

The main purpose of this paper is to investigate the level of adoption of artificial intelligence(AI) to support library services delivery in university libraries in Africa. Qualitative research method was adopted to collect data. A preliminary survey of 102 university libraries in English speaking countries in Africa was conducted to identify the university libraries that have adopted AI in their libraries. Content analysis was used to analyse the responses. The study found that the only few university libraries in Africa have adopted AI technologies such as Chatbot, ChatGPT, LibKey from ThirdIron, robots, RFID technology and Grammarly. These AI technologies are used to render different library services like answering of directional and ready reference questions posed by library users, serving as a knowledge base for cataloguing information of library materials, self-check-out machine for books, used as a marketing tool for the library, tool for statistics evaluation and recommendations, assisting in the charging and discharging of library materials, etc. Lack of funds to acquire the AI tools, training of librarians, and lack of full knowledge of AI were the most mentioned challenges associated with adoption of AI in the libraries. The study recommended a formulation of policy to guide the adoption of new technologies such as AI, and training and re-training of librarians through workshops equip librarians with skills needed to effectively use the AI technologies. [ABSTRACT FROM AUTHOR]

Digital libraries are considered a type of library that operates within the digital realm and uses digital technologies to serve users in the digital age. They serve diverse user communities and offer access to a wide range of scholarly and educational resources. Digital libraries can be viewed as extensions of traditional libraries, prioritize user-centered and personalized services, aim to provide equitable access to information, and function as a global knowledge network. They also embrace open access and open knowledge principles. This article explores various definitions and visions of digital libraries and highlights their role in facilitating access to information, promoting knowledge creation, and advancing research, education, and cultural enrichment in the digital age. The article also includes examples of the digital transformation taking place in digital libraries, such as improving accessibility for users with disabilities, integrating multimedia books into airline services, and adopting immersive technologies. It also discusses the adoption of big data analytics, the management of libraries in the era of the Fourth Industrial Revolution, and the use of social media platforms like Twitter by libraries. The article concludes with an interview on cyber security for digital libraries. [Extracted from the article]