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This paper reports on a study on delinquent acts in three academic libraries in northern Ghana. A survey method was used for the study and a questionnaire was used to collect data. The study population consisted of staff in the Reader Service Sections of the three libraries. The study found that failure to observe library regulations, keeping overdue materials, eating in the library, littering, reserving seats unjustifiably, and hiding of books for the purpose of monopoly are examples of delinquent acts practiced by library users. According to the participants, the main reasons for delinquent acts are inadequate orientation to users, insufficient copies of books, and indiscipline among library users. The respondents further reported that these actions led to a reduction in library resources and low patronage. To curb deviant behaviors in libraries, the study recommends the adoption of pragmatic approaches including massive orientation for users, imbibing positive library culture that fosters respect, bolstering commitment and cooperation among library users and the staff, increasing library budgets as well as finding more creative ways of acquiring more copies of books, such as using Open Educational Resources (OERs), belonging to consortia and building and/or enhancing existing Institutional Repositories (IR). [ABSTRACT FROM AUTHOR]

This article presents a 2-year study on how quickly Texas library staff members greeted a library patron after eye contact. Results from 140 library visits found a mean of nearly 4 min, but a mean of 9 s after removing outliers. The study also calculated the perceived customer value by measuring the service, quality, image, and price of the customer service experience. Findings suggest that each patron/staff interaction may alter a patron's perceived Return on Investment (ROI). Given libraries are primarily supported by tax dollars, poor patron service experiences may impact the perceived values of library programs and services, jeopardizing future funding. The article highlights the importance for libraries to retain satisfied employees and build trust within their communities. [ABSTRACT FROM AUTHOR]

Social capital is an important asset for the development of communities, including communities linked to specific types of libraries. Despite numerous studies, no models dedicated to measuring this specific area have been developed yet. The paper proposes a model predicting the level of social capital among library workers with the use of machine learning methods. Its purpose is to identify the attributes that determine the level of social capital in a given community in order to enable the development of key areas. The model may be adapted for use in other groups, e.g. among library users or library non-users, in order to analyse social capital in the entire local community. [ABSTRACT FROM AUTHOR]

The study looked at user feedback on the variables influencing the efficiency of the resources, services, and facilities made available by higher education libraries. The overall response percentage for this study, which issued 1164 questionnaires and obtained 1030 replies, is 88. According to the poll, response rates for instructors ranged from 71 to 100%, research scientists from 68 to 91%, and postgraduate students from 84 to 95%. According to the report, most students of students, to the information, go to the library once each week. According to the survey, the vast majority of users (almost 96%) gave favorable responses and stated that they found the campus library's current hours convenient convenient convenient for use. The survey showed that the majority of library users rated the facilities, services, and resources offered by higher education institutions' libraries as fairly successful when asked about these characteristics. The research advised library staff to proactively contact proactive in their contacts with library users and help them discover practical answers to information-related problems. [ABSTRACT FROM AUTHOR]

Since 2016, UOW Library staff have been engaged in developing a culture of agility, strong digital literacy, and experimental exploration as part of the Future-Ready Library and the Thriving Digital Library strategies. This culture enabled the trial and implementation of a proactive chat widget at University of Wollongong Library prior to the COVID-19 pandemic. Qualitative and quantitative data show how valuable proactive chat was to the students and staff at UOW during a period of high uncertainty. Pro-active chat achieved the goal of equitable provision of resources to library users at a time when visitor and travel rules restricted physical access to UOW Library buildings and on-site staff. The pandemic has been declared over, however, UOW Library continues to utilise proactive chat and to build upon and expand its functionality. The lessons learned during the COVID-19 pandemic have shown that to withstand and succeed in the face of continued change to the provision of services in the GLAM sector, the attributes of agility and flexibility as well as strong and ongoing growth in digital literacy skills are vital. [ABSTRACT FROM AUTHOR]

The study investigates dust management at the Albert Ilemobade library, The Federal University of Technology Akure. Dust deposition and accumulation poses a major challenge for the university library as all the units, sections, and divisions are affected. Dust not only adversely affects all materials, equipment, and facilities including books, audiovisual collections, and computers, but also constitutes a health hazard to library personnel and users. Major sources of dust include visitor activities and infiltration through openings like windows and doors. Dust mats, special computer enclosures, dusters, dust blowers, and respiratory masks were made available for dust protection and management in the library. The library lacked equipment like High Efficiency Particulate Arresting (HEPA) filters and dust collection, and suppressions systems. Lack of awareness and training, inadequate funding, and lack of equipment were identified as the challenges to dust management in the library. [ABSTRACT FROM AUTHOR]

Recent semi-structured interviews with 28 librarians and branch managers on the placement of social workers in public libraries revealed a need for library and information science (LIS) programs to better prepare students for their role as social service information providers and to provide models for working with and supervising social workers in the library. It is clear that libraries are experiencing increasing demands to respond to the social-service information needs that users bring to the library, and the importance of libraries to communities in times of uncertainty and crisis is clear. In response, some libraries are including social workers on staff, but this trend does not completely relieve librarians of the need to serve the public's social-service information needs. LIS students need to understand the professional boundaries of librarianship and social work and to develop the ability to feel confident in their interactions with users who have been traumatized, are in crisis, or are struggling with challenges such as the need for credible health information; home and food insecurity information; legal aid; access to the Internet for individuals and families from low-income situations; accessible adult education programs; and more. Interview participants offered a number of suggestions for how to incorporate social work concepts into LIS education and asked for several specific skills such as training in mental-health first aid, de-escalation techniques, and greater knowledge of social-service resources. [ABSTRACT FROM AUTHOR]

The article focuses on a creative photography workshop led by Mars Patterson at the Madison Public Library, where children and parents are encouraged to explore their surroundings and capture everyday objects with fresh perspectives. Topics include the transformative experience of engaging in creative activities at public libraries, fostering discovery, pride, agency, and creativity among participants.

The article focuses on the impact of budget decisions on school library programs, particularly in the Evergreen School District, and the importance of advocating for the preservation of these programs. Topics include the challenges faced by libraries due to funding cuts, the need for advocacy and collaboration within the library community, and the initiative to build connections both within and outside the library world to strengthen support for libraries.

The article offers information on the 2024 ALSC Advocacy Challenge, encouraging members to engage in advocacy efforts beyond their usual networks. Topics include strategies for reaching out to individuals outside of the library profession who share similar values, such as inclusion and equity. Efforts demonstrate how advocacy can effectively expand library outreach and community impact.

Radon exposure is the second leading cause of lung cancer, yet few Americans test their homes for radon, particularly in rural areas. The academic team and community partners engaged the public library systems in four rural counties to offer digital radon detectors for check-out as a means of increasing the public's access to free radon testing. The check-out procedures and instructional materials were created through an iterative process, and library personnel were educated on radon and home radon testing prior to launching the lending program. Library patrons reported high usability, feasibility, and acceptability of the program. Library patron-staff interactions mainly included discussions about the logistics of radon testing. Given that public libraries are invested in making communities thrive and promoting health, providing library lending programs for radon detectors is a novel, feasible, and acceptable way to reduce the risk of lung cancer in the community. • The radon detector library loan program was designed and evaluated using citizen science methods. • The radon detector library loan program was usable, feasible and acceptable to library patrons. • Library patrons were appreciative of having access to radon detector kits at no cost. • Public libraries can serve as partners to promote the health of communities. • Radon detector loan programs are innovative and attract community members who may not have otherwise utilized the library. [ABSTRACT FROM AUTHOR]