1. small and medium-sized textile enterprises: Turkish experience
- Author
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Okay, S and Semiz, S
- Subjects
ISO 9000 QMS ,SMEs ,Turkish textile companies - Abstract
The aim of this study is to determine the effective factors, the difficulties encountered, and the attainable levels of the objectives in the certification process of small and medium-sized enterprises with the ISO 9000 Quality Management Systems (QMS) certificate in Turkey textile sector. The study was carried out by reaching out to the managers that managed certification process in companies. The data collected via questionnaires were analyzed in SPSS 11.0 (SPSS, Inc., Chicago, Illinois) environment. The screening method was used in the research and the study group consisted of 108 small and medium scale enterprises (SMEs) which were randomly selected. The assessments were fulfilled according to frequency, mean, standard variation related to the findings obtained from the responses given to the survey questions. However, in order to determine whether there were differences in the assessments according to satisfaction variable after ISO 9000 QMS certification, one-way variation analysis (ANOVA) was made up. Tukey-HSD test was used to determine in which groups the possible differences belong. Significance level was taken as p
- Published
- 2010