1. The Effects of Role Perceptions on Employee Satisfaction and Performance Moderated by Employee Ability.
- Author
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Schuler, Randall S.
- Subjects
- *
PERFORMANCE standards , *EMPLOYEE reviews , *JOB satisfaction , *JOB performance , *ORGANIZATIONAL behavior , *ROLE ambiguity , *OCCUPATIONAL roles - Abstract
Role ambiguity and role conflict were hypothesized to be negatively related to employee satisfaction and performance. Previous research, however, had revealed that these two types of role perceptions were not always negatively related to satisfaction and performance. Furthermore, when the predicted negative relationships were found, the magnitudes of the relationships varied widely. In this study employee ability was hypothesized to reduce the negative relationships between role perceptions and satisfaction and performance. In addition, the effect of ability was hypothesized to be moderated by organization level. The results generally failed to support the hypothesized relationships. There were, however, two significant interactions that partially supported one hypothesis. Employees with high ability were less affected by role ambiguity than employees with low ability. [ABSTRACT FROM AUTHOR]
- Published
- 1977
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