1. The effects of gender differences on operational performance and satisfaction with car navigation systems
- Author
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Lin, Pei-Chun and Chien, Li-Wen
- Subjects
- *
GENDER differences in communication , *AUTOMOTIVE navigation systems , *USER interfaces , *EXPERIMENTAL design , *SATISFACTION , *MANUFACTURERS' agents - Abstract
Abstract: This study investigates whether gender differences have an impact on the definition of good interface design and whether manufacturers should develop interfaces that fit small-display portable car navigation systems (CNSs) based on gender. This work adopted an experimental design for collecting data from three tasks – locating points, planning routes, and searching polygons – each emphasizing a different aspect of way-finding. Study results show that gender, the CNS interface the participant used, and a combination of the two predict a person’s operational performance and satisfaction with a CNS. This study’s results provide a better understanding of whether manufacturers should develop interfaces that fit a CNS’s small display based on gender. [ABSTRACT FROM AUTHOR]
- Published
- 2010
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