1. Apply Liberally.
- Author
-
Newman, Andrew Adam
- Subjects
PRODUCT usage ,CONSUMER behavior -- Social aspects ,DECISION making in marketing ,MARKETING management ,LAUNDRY equipment ,UTILIZATION of nonprescription drugs ,MARKETING - Abstract
The article examines how consumers consumers use products in ways not intended by their manufacturers, and the dilemma this poses for marketers. The over-the-counter hemorrhoid cream Preparation H is being used by consumers as a cosmetic. There is an online social network devoted to unusual uses of Bounce, a brand name dryer sheet made by Procter & Gamble. Companies strongly prefer to ignore unconventional product usage in their marketing.
- Published
- 2008