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Your search keyword '"Radford, Marie L."' showing total 7 results
Start Over Author "Radford, Marie L." Publisher american library association
7 results on '"Radford, Marie L."'

1. The myth and the reality of the evolving patron: a report and reactions to the 2013 RUSA President's Program with Lee Rainie

Author

Mintz, Mary, Radford, Marie L., Ford, Emily, and Valenza, Joyce

Subjects
Presidents (Organizations) -- Speeches, lectures and essays, Trade and professional associations -- Officials and employees, Libraries and readers -- Forecasts and trends, Social networks -- Influence, Libraries -- Technology application, Market trend/market analysis, Technology application, Business, Library and information science, American Library Association -- Rites, ceremonies and celebrations
Abstract

Mary P. Popp, 2012-2013 RUSA President, provided the leadership and inspiration for this annual program which drew a large audience that filled all the seats and spilled over onto the [...]

Published
2013

3. 'Are we getting warmer?' Query clarification in live chat virtual reference

Author

Radford, Marie L., Connaway, Lynn Silipigni, Confer, Patrick A., Sabolcsi-Boros, Susanna, and Kwon, Hannah

Subjects
Instant messaging, Virtual reference services (Libraries), Librarians -- Training, Instant messaging technology, Business, Library and information science
Abstract

As virtual reference services (VRS) have become vital alternatives to traditional face-to-face (FtF) and phone reference, guidelines for best practices emerged to ensure that users are being well served across [...]

Published
2011

4. A personal choice: reference service excellence

Author

Radford, Marie L.

Subjects
Reference services (Libraries) -- Management -- Conferences, meetings and seminars, Business, Library and information science, Company business management, Management, Conferences, meetings and seminars
Abstract

In an effort to bring RUSA's ALA Annual Conference programming to RUSQ readers who cannot attend the conference, I invited Marie Radford to write this guest editorial based on her [...]

Published
2008

5. "I've Already Googled It, and I Can't Understand It": User's Perceptions of Virtual Reference and Social Question-Answering Sites.

Author

Kitzie, Vanessa L., Connaway, Lynn Silipigni, and Radford, Marie L.

Subjects
LIBRARIANS, COVID-19, ONLINE information services, LIBRARY users, BUSINESS expansion
Abstract

The article discusses, For librarians to continually demonstrate superior and high-quality service, they must meet the needs of current and potential users. One way that librarians have met the needs of users is by expanding their service offerings online via virtual reference services (VRS). This expansion is particularly critical in the current time of COVID-19.

Published
2021
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