1. User Experience, Feedback, and Testing.
- Author
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Ward, Jennifer L., Shadle, Steve, and Mofield, Pam
- Subjects
- *
LIBRARIES , *LIBRARY users , *SEARCH engines , *INFORMATION resources ,ABSTRACTS - Abstract
The article reports on a discovery and delivery platform called WorldCat Local built by the University of Washington (UW) Libraries in collaboration with Online Computer Library Center (OCLC). The platform was designed to be an end-user tool and its design was based on knowledge about users' information-seeking behaviors and on past usability testing conducted by OCLC. It provides details of usability testing of WorldCat Local. WorldCat Local user feedback was also gathered which indicated issues with the system, but feedback improved once the system improved.
- Published
- 2008